Customer Service Sales

Maritza Molina

**** ******** **. *********, ** **763

909-***-**** **************@*****.***

Objective:

Seeking a position as a Production Worker with a company that will utilize

more than ten years of experience in customer service, technical support

and projects.

Summary of Qualifications

. Bilingual English and Spanish

. Analytical skills

. More than ten years of Customer Service experience in technical

support

Experience

Advanced Vision for Labor (Staff Services) Montclair, CA 4/11 -

present

Machine Operator

. Use injection plastic molding equipment.

. Feed containers and other materials into a variety of automatic and

semi-automatic packaging machinery.

. Inspect, pack and remove defective items from production line.

L'bel USA www.lbelusa.com 1/08 - present

Independent Beauty Consultant

. Sell skin care products and fragrances developed in France.

. Demonstrations of beauty products such as cleaning, masks, application

of nourishing creams, perfumes.

. Internet sales and catalogues.

All in 1 Staffing Services Buena Park, CA 9/08 - 12/09

Computer IT/ Inventory Control Tech

. By automation of processes, decreased by 60 % of the time of monthly

physical inventory.

. Performed preventive maintenance and repair of 50 laptops.

. Rebuilt 10 laptops and other laptops useless.

. Increased efficiency and saved more than 5 hours daily by creation a

formula in Excel to find duplicates materials in the production

section.

Olive Garden Italian Restaurant Riverside, CA

07/08 - 08/08

Team Member

. Prepared salads and decorated pastry

. Baking bread

. Received orders from customers.

. Organized constant cleaning of kitchen.

Campus Crusade for Christ International El Salvador 09/06 - 12/07

(Non-profit organization)

OPTIMIZARE Coordinator

. Increased by 100% sales of OPTIMIZARE, promoted and organized training

seminars in different professionals circles

. Interacted with Non-Governmental Organization (NGO's) to coordinate

different projects

. Improved the training programs to achieve optimal results according

to the needs of clients

Computer Skills:

Operating Systems: Windows 7, Windows 2003 Server, AS/400

Office Package: MS Office 2010(Word, Excel, PowerPoint), Label View v. 7,

MS Project, MS Outlook, MS Visio, Trend Micro Internet Security, Lotus

Notes.

Diagnostic Tools: Clean Up!, CDBurnedXP, Trend Micro's

HiJackThis, Secunia inspection scanners,

Malwarebyte's Anti-Malware, GMER, 7Zip.

HTML Editing Tools: Adobe Macromedia Dreamweaver, Microsoft

FrontPage.

Graphics Tools: Adobe Photoshop, Adobe PageMaker, Adobe Acrobat,

Publisher 2007.

Purchase/Installation/Maintenance: CPUs, Memory, CD ROM Writers, DVD

Burners, Cases, Keyboards, Mouse, Monitors, Laser Printers, Scanners, Desk

Jet Printers, Thermal Printers.

Education

Future Business Owners Course Goodwill of Orange County, CA

March 2011

English: Advanced Writing MT. San Antonio College, Walnut, CA

Jan-Feb 2011

ESL TOEFL MT. San Antonio College, Walnut, CA Jun-Dec

2010

CNTE50 Computer Repair MT. San Antonio College, Walnut, CA Jan-May

2010

ESL Program MT. San Antonio College, Walnut, CA Jan09

-Dec10

(English as a Second Language)

Bachelor of Science in Computer Systems Engineering

OPTIMIZARE Certified Professional Leadership (Facilitator)

Contact this candidate