Customer Service Administrative Assistant

Elizabeth Thomas ****************@*****.***

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Elizabeth Thomas

***** *. ********* ***, 773-***-**** ****************@*****.***

Chicago, Il 60628

OBJECTIVE

A very hard working intellectual who is looking for a career and result oriented job with a rewarding

environment within a professional, progressive & fast growing organization with bright prospects for

advancement. Contributing to the team by being committed, dependable and flexible in creating an

atmosphere of mutual respect and compassion

PROFESSIONAL SUMMARY

Dedicated and hard-working professional offering versatile office skills. Strong planner and problem solver,

who readily adapts to change, can work independently or in groups and try to exceed expectations. Able to

juggle multiple priorities and meet tight deadlines without compromising quality.

Key Strengths

Works well under pressure Computer Literate Data Entry

Customer Service Team player

Excellent oral and written

General office skills Planning/organizing

communication

Front-Office Operations

organizational and Multitasked

interpersonal skills MS Outlook MS Publisher

MS Word MS Access FileMaker Pro

MS Excel MS Project Windows

MS PowerPoint

PROFESSIONAL EXPERIENCE

Chicago State University, Chicago Il January,2007-April,2011

Clerical Aid

Maintain paperwork and incoming work requests, operate and manage front desk by answering phones,

taking messages, transfer callers, Provide information to callers and direct people who come into the facility

for assistance, perform errands, generate and review documents for professors, organized files, copy fax and

email documents, Schedule appointments.

Olive Harvey College September, 2003-December 2006

Administrative assistant

Organize manual and electronic files, office equipment and information for quick and easy retrieval, schedule

meetings and appointments, managing office supplies, receiving and disseminating information via

telephone, email and other means and receiving and directing guests. Compile data into spreadsheets,

conduct inventory, generate and review documents for other staff members and obtained proper demographic

from students.

Elizabeth Thomas ****************@*****.***

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EDUCATION AND PROFESSIONAL DEVELOPMENT

Chicago State University Chicago Il, January 2007-Present Expected graduation date December 2011

Degree: BA, minor in writing, Psychology and Health Science 3.64GPA

Olive Harvey College Chicago Il, August 2004-2007 Degree AS Associates in Science 3.21GPA

Olive Harvey Middle college, Chicago Il, High School Diploma 2001

Biology, Math, Keyboarding and Document Formatting, Writing

Abnormal, cognitive and crisis Psychology

Medical terminology, health policy, Health Ethics, Service learning in health, anatomy

HONORS AND AWARDS

Academic achievement award and scholarship

Asked to join Phi Beta Kappa

Volunteer in all types of settings

Contact this candidate