Sales Customer Service

Andrew T. Evans

*** ****** **, ******* ******, IL 60461

Phone: 708-***-**** – Email: **********@*****.***

OBJECTIVE: Acquire a position within a growth oriented business utilizing my work experience in sales, creative insight and leadership skills;

while aiming to create a stimulating environment which fosters innovation, growth, and profit.

SKILLS

• Sales-Thoroughly satisfied consumers with knowledgeable insight and recommendations on products upon request

• Management- Successfully executed management of personnel, projects, and time to increase productivity and efficiency towards

achieving positive goals

• Design- Creatively displayed functional interactive demonstrations and developed blueprint ideas to portray a consumer friendly

environment

• Communication- Effectively utilized communication skills to negotiate terms and conditions with diverse groups and encourage

development of positive patron interaction

• Computer- Proficiently trained in Microsoft Word, Excel, Power Point, Statistical Analysis, and tech support

EXPERIENCE

Best Buy Corporation - Matteson/ Chicago land, IL 2007- Present

Lead Sales Consultant – Best Buy Mobile

• Work as part of a vibrant team selling a broad range of mobile products and services using a proven structured approach while at the same

time developing in-depth knowledge of the latest electronic technology .

• Handle all aspects of customer sales including:

o achieving the goal of becoming the monthly top sales consultant of the company’s notional margin

o completing customer contracts and warranties while receiving customer payments, cash and credit card/check transactions

• Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans, and service features

• Provide personalized service and exceptional level of expertise for customers

Merchandising Specialist - Sales, Tech Support and Functionality

• Provide winning customer and market strategies by understanding customer needs, assemble ready to use displays for consumers, and

provide sufficient information on products carried by the company.

o Display a wide array of store products to catch the attention of the consumer while placing a major focus on detail orientation

Provide a synopsis of the different types of items and accessories available for that item.

o Weekly set the advertisement prices to match the current sale for the week by thoroughly scanning through entire store and

correct any price that isn’t correct for the current sale week. Set up featured items for display and make sure that each item is

functional

• Order and receive shipments from the manufacture warehouse, separate, and replenish each item as needed.

o Considerably order and inventory items that are low in stock while keeping the amount under the store budget

o Unload the truck shipments and count the items to assure the manifest number is accurate

o Transport the items from the warehouse to the sales floor and neatly place them in their designated areas

Homework Painters- Homewood, IL Summer 2007

Painter/Contractor

• Provided inspections and submitted estimates to the homeowners computing the cost of indoor, outdoor, and perimeter work

• Assemble the proper tools needed for the job while developing relationships with reputable companies such as Sherwin Williams

• Power wash, prime, and paint homes under contract

ILFOP (Illinois Fraternal Order of Police) – Champaign, IL 2005-2007

Customer Service Representative - Sales

• Contacted Illinois residents and provided information about the different fundraising events within the state

• Collected donations and sent out pamphlets consisting of the different types of fundraisers and information on how their donation is being

used

• Sent out official ILFOP decals to show appreciation and filed each resident as a recipient

Olympic Skate World- Richton Park, IL 2000-2004

Operations Manager

• Conducted event coordination, entertainment planning, brand advertisement, and business development

• Managed business and partnership accounts, analyzed financial statistics, and accountable for annual growth assessments

• Administered responsibilities for 25+ employees

EDUCATION

2008-Present

Devry University- Tinley Park, IL

Major/Minor Concentration: Business/Marketing

Current GPA: 3.1/4.0

Estimated Graduation Date- 2011

EXTRA-CURRICULAR ACTIVITIES

• Assistant coordinator for the Junior Special Olympics which is held at Moraine Valley

• Enjoy fitness and health and intramural sports tournaments

References upon Request

Contact this candidate