Customer Service Data Entry

Tammy Kopinetz

**** ********** ** ****: 443-***-****

Columbia, MD 21045 Email:

**********@*****.***

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Office Manager

Baltimore, Maryland

A Plus Auto Sales May 2005 - May 2010

Performed duties as an office manager who primary responsibilities included

billing, deposits, payroll, and collections. Duties also included the

general office duties such as having the ability to communicate with

customers as well as other employees, answering telephones, typing

memorandums and making appointments.

Data Entry Representative

Gaithersburg, Maryland

Hudson Trail Outfitters February 2006 - April 2007

Performed duties as a Data Entry Operator who was primarily responsible for

inputting information from a variety of sources into a computer database;

taking customers orders and entering them into a tracking system; and using

keyboard controlled data entry device, ranging from keypunch machine to

computer terminal and transcribing data into a form suitable for computer

processing and verifying its' accuracy.

Customer Service Representative

Baltimore, Maryland

Royal Farms February 2004 - January 2006

Performed duties involving handling customer complaints; efficiently and

accurately operating point of sale equipment; providing efficient service

to customers; stocking merchandise and tasking inventory; verifying

currency and coin in cash drawer at the beginning and end of each shift;

and conducting money drops.

Bank Encoder

Columbia, Maryland

Wachovia January 2001 - January 2004

Performed duties and responsibilities for preparing Teller work for

processing by encoding and keying numerical line data on each item;

verifying that debits and credits are in balance for each transaction and

encoding checks accurately and rapidly.

EDUCATION

Medical Billing and Coding; Expected 2012

EVEREST UNIVERSITY

Employment Success Training 1998

HOWARD COMMUNITY COLLEGE

OTHER SKILLS/CERTIFICATIONS/TRAINING

Accounts/Payable

Accounts/Receivable

Switchboard Operations

Data Entry (8000kpm)

Microsoft Office (Word, Excel, PowerPoint, Access)

Quick Books

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