Customer Service Assistant

Ph: 773-***-**** Arveal L.

Turner Email: ********@********.*** 8112

S. Francisco Avenue

Chicago, IL 60652

Objective: To secure a position with a company that can utilize my superior

customer service qualities, organizational skills. proven work ethic and

professional performance.

Professional Experience:

09/2008-Present Salem

Staffing Oak Brook Terrace, IL

Customer Service Representative-telephoned shareholders of mutual funds and

solicited and recorded their votes for shareholder meetings; Trade Show

Assistant-unpacked boxes of crafts for gift trade show and set-up displays

and shelves; Customer Service Representative-Outbound call center

representative, spoke with investors regarding funds and registering for

proxy voting for shareholder meetings; Trade Show Assistant-Decorated

tables for automotive trade show event; File Clerk-sorted and filed

investments documents alpha -numerically for major bank. Bank Scanner-

Scanned signatures from signature cards on a merger project for bank; Bank

Assistant-received documents from computer program and copied them for

major bank. Test Monitor-Monitored testing modules for major bank to

prepare for disaster recovery situations.

2007-2008 Harris

Bank Lombard, IL

Mailroom Assistant. Received deliveries from couriers from bank branches

and forwarded to appropriate destinations; shipping and receiving duties

involving UPS, APS. FEDEX and DHL.

2006-2007 Salem

Staffing Oak Brook Terrace, IL

Mailroom Assistant-received deliveries from couriers from bank branches and

forwarded to appropriate destinations; Retail Assistant-; Document Scanner-

Scanned signature cards for major bank.

2006-2006 Core

Staffing Chicago, IL

Account Representative. Phoned people about outstanding bills in attempt to

collect on them; made payment arrangements; processed credit card payments.

2006-2006 Salem

Staffing Oak Brook Terrace, IL

Loan Clerk-copied and filed loan documents; Retail Assistant-Attached

security sensors to clothing items, for retail Company; Bank Clerk-mailed

statements to corporate customers; Distribution Assistant-mailed investment

packages to perspective investors; File Clerk- filed documents for human

resources department; Proofreader-for investment department of real estate

investment company; Inside Sales for stocks department of major bank; Safe

Deposit Clerk-for safe deposit department of major bank; Data Entry-for

major investment firm; General Office- for major invest ment firm;

Receptionist for real estate investment company.

1999-2000 MCI

WorldCom Oak Brook, IL

Inside Sales-sold cellular plans and phones to customers. Received calls

related to problems with cellular phones and resolved problems.

1998-1999 Office

Team Chicago, IL

Administrative Assistant-General office for major health insurance firm;

data conversion project for consumer products company; data entry for

restaurant association; data entry for trucking union.

07/98-01/99 Integrated Financial

Resources Chicago, IL

Loan Origination Processor-Financed loans on computer based upon data

received; Benefits Consultant-Enrolled participants in designated benefit

plan; explained benefit options to partici- pants.

Qualifications: Communication skills, both verbal and written;

organization, Computer skills.

Education: University of California, Los Angeles B.A. 1982

Volunteer Experience: Y-Me Race 5K walk; March of Dimes 29K walk; Leukemia

5K walk; Red Cross Home Winterization Program., Oriental Institute,

Docent 2005-2007

References available upon request

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