Training Manager

Cayesha L. Perryman

*** ******* *** ********* ** 95687 Home: 707-***-**** Cell: 707-***-**** *********@**.***

PROFILE: Expertise in Air Force Management Information Systems (MIS), Core Automated Maintenance System (CAMS),

CAMS for Mobility (G081), Air Force Automated Management System (IMDS), Data Integrity System, system-operations

training, customer service training, File Protocol Transfer (FTP), problem solving abilities, and software/hardware training.

Excellent analytical, verbal and written communications, interpersonal and presentation skills. Advanced computer skills

including QuickBooks. MS Win 2000/ME/XP, 2003/2007 advanced MS Word and MS Excel spreadsheets to include pivot

dates, MS PowerPoint presentations, MS Access and MS Outlook. Working knowledge of Six Sigma, Principles of ISD, Citrix,

and SQL Query Skills.

EXPERIENCE: United States Air Force 1994 – 2008

Demand Reduction Program Administrative Manager 2007-2008

Conducted drug testing for over 6500 military members and civilians.

• Greeted customers, assisted in walking new members through paperwork and processes

• Collected, packed, and shipped according to chain of custody procedures to the Air Force Laboratory as well as the

civilian contract laboratory.

• Analyzed data and provided statistical support and metrics on drug testing activities.

• Utilized advanced word processing software to create, format, modify, edit, and print

• Received, screened & routed all incoming and outgoing correspondence.

• Responsible for filing and records maintenance

Established and maintained records and files.

• Scheduled, arranged, and attended all training, briefings, command meetings and conferences for program updates

and follow-up on cases currently or recently discharged.

• Responsible for calendar maintenance of two employees

• Answered/ screened telephone calls

• Responsible for managing budget and purchasing supplies; tracked inventory and maintained records.

Data Systems Analysis Manager 2006-2007

Managed 12 military and 1 civilian personnel responsible for 3 Maintenance Analysis sections, 1 database management

section managing 4 large UNIX based databases, Data Integrity Program and support equipment valued at $2 million.

Effectively applied leadership and management skills to establish work methods, performance standards, prioritizes duties

and ensure valid statistical procedures are applied.

• Managed, planned, designed, implemented, and followed up on formal/informal on-the-job training programs, and

evaluated training methods and techniques to ensure the overall effectiveness.

• Coached, developed, and mentored subordinates as well as peers on job related tasks.

• Created, implemented, and deployed analytical programs created in MS Access and MS Excel, used to identify,

perform audits, validate/disprove workforce trends; now utilized Air Force wide.

• Planned implementation of multiple system modifications, changes, and conversions to ensure over 3000

maintenance managers, mechanics, and staff personnel had uninterrupted service to database reporting system.

• Prepared daily, weekly, monthly, and quarterly programs and analytical reports in MS Excel, and MS PowerPoint..

• Orally presented prepared presentations daily to senior leadership on current status of key critical indicators.

• Developed and maintained 6 MS Access databases containing over 20 years of historical data.

• Troubleshot, analyzed, and evaluated repair and/or correction of MIS user problems.

• Responsible for managing budget and purchasing supplies; tracked inventory and maintained records.

• Maintained training records for a staff of 14

Data Integrity/Database Manager, Travis AFB CA 2004-2006

Led team of 4 military personnel responsible for large UNIX based database systems, programs and support equipment

valued at $2 million. Applied interpersonal and leadership skills in the planning, designing, testing, implementing, enhancing,

and maintaining multiple systems as well as database programs and processes for over 3000 users.

• Managed team in testing, troubleshooting and repairing programs, equipment, and Internet connectivity problems.

• Troubleshot network, workstation, printer, and application issues to provide resolution to end users.

• Modified data retrieval changes to optimize business efforts, increase operating efficiency and seamless adaption to

new requirements.

• Created, maintained, and trained users on proper documentation procedures necessary to accurately depict

manhours expended, funds, and materials used.

• Ensured accuracy of over 12,000 data item entries monthly by coordinating with over 50 geographically separated

data integrity team members to make sure errors were corrected in a timely fashion.

• Planned, scheduled, and coordinated configurations and upgrades to databases and systems to ensure minimal

impact to end users.

• Managed file system containing 20 years worth of historical data.

• Maintained training records for a staff of 14

Military Training Flight Scheduler, Sheppard AFB, TX 2003-2004

Responsible for all administrative duties in support of over 1600 non-prior-service (NPS) technical training students.

• Maintained 2 325 room dormitories each capable of holding more than 1000 personnel valued at $3 million dollars.

• Maintained MS Access database containing essential training records of over 1600 assigned airman and ensured

accuracy of all personnel information.

• Maintained training records for students and staff

Data Systems Analysis Instructor and Course Developer, Sheppard AFB, TX 2000-2003

Instructed over 200 Active Duty, Air National Guard, Air Force Reserve, and International Students in Maintenance Data

Systems Analysis Course consisting of 16 courses of training.

• Responsible for scheduling over 5000 students and 35 instructors to ensures maximum course utilization.

• Evaluated students’ progress through observation and administered approved measurement devices.

• Conducted skill assessments, counseled students on academic and nonacademic problems used to determine

effective solutions.

• Developed training aides and course material for 3 courses spanning 6 months of training.

• Examined and reevaluated course materials to ensure up-to-date information is being taught

Data Systems Analyst, US Air Force, Nellis AFB, NV 1994-2000

Compiled and analyzed various types of maintenance statistical data to state facts identify, potential downward problems, and

make statistical projection on future performance to maintenance managers.

• Provided daily, weekly, and monthly figures on the statistical data collected on a continuous basis.

• Performed non-conventional data retrievals to import data using file transfer protocols.

EDUCATION AND CERTIFICATIONS:

B.S. Occupational Education, Wayland Baptist University; Plainview TX; Minor in Education and Training; August 2003

Maintenance Data Systems Analysis Craftsmen Course, USAF Technical Training, Wichita Falls TX; April 2002

A.A. Instructor in Technology, Community College of the Air Force; Montgomery AL; August 2001

A.A. Maintenance Production Management, Community College of the Air Force, Montgomery AL; June 2001

Airman Leadership Course, USAF Training Course; Wichita Falls TX; August 2000

Maintenance Systems Data Base Management, USAF Technical Training, Wichita Falls TX; July 1997

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