Project Manager
Resume:
AVONDALE, ARIZONA *****
*********@*****.***
Key Skills
. EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
. Detailed research and analytical skills.
. Extensive experience writing, editing, and proofreading
eLearning courses.
. Knowledge of instructional design skills geared toward
adult learners.
. Effective documentation development, maintenance, and
management. (Microsoft
. Word, FrameMaker, Interleaf, Adobe Acrobat [Professional
series]) using SharePoint.
. Extensive knowledge and use of The Chicago Manual of Style,
APA style, and MLA style.
. Broad experience coordinating multiple projects within a
team environment.
. Extensive experience and use of Microsoft Outlook as a
communication and project management tool.
. Efficient and effective use of SharePoint to manage and
store projects.
Experience
NOV. 2006 - PRESENT RIO SALADO
COMMUNITY COLLEGE TEMPE, AZ
Lead Editor
Write, edit, and format curricula as part of the course
development process to support Rio
Salado's online/eLearning courses and print-based courses.
Coordinate workload of part-time editors by assigning courses
and ensuring that they meet deadlines (based on Lifecycle course
start dates). Review completed courses to ensure edited
documents meet course development standards, professional
writing/editing standards (e.g., Chicago Manual of Style, APA,
and MLA) format, and instructional design techniques to enhance
curricula for adult learners. Upload courses to the appropriate
SharePoint sites before designated deadlines and notify
appropriate staff to ensure availability for subsequent reviews
in preparation for the course start dates. Write, develop, and
deliver ongoing training for part-time editors to stay abreast
of changes within the team, style guidelines, and within the
SharePoint environment.
Effectively use communication skills and tools (i.e., email,
teleconferences, Web conference tools such as Elluminate) to
ensure team cohesion, develop good rapport with subject matter
experts/project managers, and to ensure clarity regarding the
assigned course projects.
Utilize the department's course tracking tools
(Lifecycle/SharePoint tools) and email
alerts/reminders to manage course projects and to verify course
name, class start date,
course status, and other pertinent information.
Dec. 2000 - Sept. 2005 Blackboard, Inc.
Phoenix, AZ
Technical Writer/Editor
Developed, wrote, edited, and maintained procedural
documentation for various releases of
transaction hardware and software using FrameMaker 7.0. Met
regularly with designated
teams and interviewed specific subject matter experts
(developers or engineers) to determine
the documentation requirements and appropriate strategies needed
to effectively convey the
information to internal and/or external users. Utilized the
Company's documentation
management system to identify, track, and maintain documents and
revisions.
Feb. 1999 - Dec. 2000 Mercy
Care Plan Phoenix, AZ
Documentation Specialist
Wrote, developed, edited, and maintained documentation for the
MetaVance conversion
project and the Atlantes Healthcare Management project. Wrote
and developed training
manuals for healthcare fraud and abuse, telephone/e-mail usage,
basic word processing, and managerial/supervisory training.
Facilitated training designed to teach company managers and
supervisors to write desk-level procedures for their staff.
Created training exercises and evaluations
to assess and enhance the usefulness of ongoing and future
training and documentation needs.
June 1994 - June 1998
University of Phoenix Phoenix, AZ
Curriculum Editor
Developed, wrote, edited, and formatted education training
modules for the Education Program.
Utilized instructional design techniques to enhance curricula
for adult learners. Composed and edited reports, forms, and
correspondence pertaining to curricula delivery. Developed and
maintained training manuals to train newly hired editors/project
managers. Stored, maintained, and managed modules with the
system's archives to reflect code and content changes through
the documents' lifespan. Used Microsoft Access database to
identify and track course revisions. Created a web page and
published University's monthly Implementation Memo that included
a three-month preview of scheduled upcoming courses and the
required modules and course materials.
Education
. 1986-1987 ( UNIVERSITY OF MISSOURI ( COLUMBIA, MO
M.A., Political Science with an emphasis on Policy
Analysis and Evaluation
. 1978-1983 ( Louisiana State University ( Baton Rouge,
LA
B.A., News-Editorial Journalism
Arizona State University
Sandra Day O'Connor College of Law
Tempe, Arizona
January 3, 2011
Re: Job ID: 25732 (Instructional Designer)
Dear Human Resource Manager:
I am interested in applying for the Instructional Designer position that is
currently available at ASU's Sandra Day O'Connor College of Law. I believe
my extensive writing, editing, proofreading, and project management skills
make me an ideal candidate for this position.
Currently, I work as a lead editor for Rio Salado Community College, where
I annually review, edit, and manage approximately 130 courses/course-
related materials. A critical component of effective editing is an
appreciation for the writer's work and an understanding of the difference
between editing and re-writing. Therefore, I understand the importance of
critically reading content and asking discerning questions that will lead
to a better understanding of the content, which leads to quality revisions
and/or suggestions for revisions based on the information presented, rather
than my assumptions. Throughout my career, I have also worked as technical
writer/editor at Blackboard, American Express, Allied Waste, and Mercy Care
where it was vitally important for me to communicate skillfully with
subject matter experts (SMEs) to clarify content issues. Regardless of the
type of content (e.g., hardware components, financial transactions, garbage
disposal, or medical procedures), it was important to develop a genuine
rapport with the SMEs in an effort to gain their insight and expertise -
invaluable attributes that ultimately contributed to the development and
maintenance of excellent documents and team cohesion.
Throughout my writing and editing career, I have consistently generated and
disseminated professional hardcopy and/or online documents in a timely,
accurate, and succinct manner. If given the opportunity, I will continue to
exercise those abilities at the Sandra Day O'Connor College of Law.
Please refer to my resume for additional details about my educational
background and work experience.
I would like the opportunity to discuss this job opportunity and the
contributions that I can make at ASU.
You can contact me at *********@*****.*** or call me at 602-***-**** to
discuss the possibility
of a job interview.
Thank you for your consideration.
Sincerely,
Christy Sholola
References
. Stephanie Weight
Project Coordinator, Rio Salado Community College
(Current Supervisor)
Instructional Design Services
2323 W. 14th Street
Tempe, AZ 85281
Phone: 480-***-****
E-mail: *********.******@*******.********.***
. Lori Couture
Instructional Designer, Rio Salado Community College
(Co-worker and friend)
2323 W. 14th Street
Tempe, AZ 85281
Phone: 480-***-****
E-mail:****.*******@*******.********.***
. Michael Dun
Sr. Consultant/Developer, Blackboard Inc.
(Former Manager)
22601 N. 19th Ave. Suite 200
Phoenix, AZ 85027
Phone: 623-***-****
E-mail: ****@**********.***
. Judy Butzine
(Friend and Fellow volunteer at The Bead Museum)
Phone: 602-***-****
E-mail: ****@**********.***
12719 W. Sheridan St. Avondale, AZ 85392 602-***-****
*********@*****.***
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