Manager Management

John Kohl

**** ***** ***** ****

Columbus GA ****9

Phone: 706-***-****

Email: *********@***.***

PROFESSIONAL EXPERIENCE

AFLAC

Manager (10/09 to 5/11)

Technology Support Division: Columbus, Georgia

Manage staff of twenty business analysts. Adapt to constantly changing

system project workload to ensure resources are fully utilized in most

productive manner. Provide status updates to management and promote

partnerships with related organizations.

Supervisor (10/05 to 10/09)

Technology Support Division: Columbus, Georgia

Hired, coached, promoted and evaluated business analysts. Ensured all

requirements, process modeling and project timelines met per software

development lifecycle.

Business Process Analyst (04/03 to 10/05)

Technology Support Division: Columbus, Georgia

Prepared business requirements, developed testing specifications and

implementation plans for wide range of system projects. Delivered user

based training.

ALPHA OMEGA PUBLICATIONS

Business Requirements Analyst (7/02 to 12/02)

Information Technology Division: Chandler, Arizona

Prepared business requirements. Completed technical specifications for

sales data warehouse system.

AGILENT TECHNOLOGIES

Global Systems Engineer (11/99 to 7/01)

Test and Measurement Organization: Phoenix, Arizona

Completed separation of Agilent Technologies support product structure as

part of company spin-off from Hewlett-Packard. Implemented worldwide

system enhancements and prepared functional requirements. Prepared project

status reports for upper management.

HEWLETT-PACKARD COMPANY

Customer Services Manager (7/94 to 11/99)

Test and Measurement Organization: Santa Clara, California

Processed and prioritized system requests. Completed functional

specifications for company-wide software projects following development

lifecycle methodology.

Senior Quality Analyst (1/89 to 7/94)

Finance Services Division: Mountain View, California

Provided overall quality management for Test & Measurement projects as the

lead analyst for the division. Worked with cross-functional teams to

develop requirements.

Software Planning and Reporting Analyst (1/85 to 1/89)

Corporate Offices: Palo Alto, California

Produced customized reporting for management. Maintained test case

documentation.

ACCENTURE

Senior Software Systems Consultant (6/82 to 12/84)

Consulting Office: New York City

Worked on wide variety of client engagements. Major assignments completed

included:

*New York Hospital/Cornell University Medical Center - Developed and

programmed interfaces to hospital's General Ledger system. Maintained

Accounting Policy and Procedures Manual.

EDUCATION

State University of New York at Albany

M.B.A., Management Information Systems: May 1982

State University of New York at Geneseo

B.S., Management Science and Accounting: May 1980

Attended multiple American Management Association Seminars

Attended Project Business Analyst World Seminar in Boston (October 2010)

Six Sigma Green Belt Certification (October 2010)

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