Customer Service Representative

Ashanti Robertson

**** *. ********** ****** *******, IL 60620

Cell #: 773-***-**** Phone #: 773-***-****

Email: ************@*****.***

OBJECTIVE

To obtain a position with a company that has great opportunities for

advancement and allow me to both further utilize my skills and acquire new

abilities.

STRENGTHS

I am a fast and a reliable worker, who can work under pressure, get the job

done in a timely manner and make sure it is right. Multiple work

experiences with customers in various settings enables me to make the

customer feel comfortable while providing a service and assisting them with

their problems. Punctual, team player that works cooperatively, in a group

or individually, to complete a task, provide a service or work towards

employer goals.

QUALIFICATIONS

Greeter- welcomes children, adults and seniors

Receptionist- direct the flow if communications and traffic, locate

information

Computers skills- Microsoft Word, Excel, cut and paste, email, fax,

instant messaging,

import graphics, PowerPoint

Environmental Services- Maintain and clean-up lawn and park eating

facilities

Sales- take orders, make change, itemize and prepare grand & subtotals.

EDUCATION

2005-2007 Lincoln College, Lincoln, IL AA Degree

EMPLOYMENT HISTORY

2007-2010 Receptionist Wheaton Franciscan Healthcare

Answering inbound phone calls assist administrator and staff, greet

clients

and assist to conference room area, monitor residential activities and

report emergency situation to the proper officials. Other duties as

assigned.

2010-2010 Customer Service Representative TransCore

Handle client, account management, and insurer service requests

while maintaining a concern for timeliness and completeness of information

2009-2010 Switchboard Operator Trinity Hospital

Operate the house communication system and monitor emergency

alarms and various paging functions in order to provide and facilitate a

smooth flow of information throughout the hospital

2006-2007 Occupational Transporter Lincoln College

Responsible for the transport of collegiate students and staff,

followed

appropriate safety procedures and guidelines to ensure the safety of the

passengers. Other duties as assigned

Contact this candidate