Customer Service Operator

Tyrone Pumphrey

**** ***** **** ****** ( Oakland, CA 94601 ( 415-***-**** ( Email:

**************@*****.***

Forklift Operator ~ Materials Handler ~ Shipping & Receiving ~ Inventory

Professional Profile:

Competent, hardworking, and energetic self-starter with an extensive

warehouse and general labor background. Strong customer service; fast

learner, able to tackle challenging assignments with creativity, drive and

enthusiasm. Outgoing and personable with excellent ability to build a

positive rapport with people on all levels.

highlights:

* Top loaders

* Dock ramps

* Dockboards

* Cargo handling equipment

* Forklifts

* Sliding boom forklifts

* Industrial shrink wrap equipment

* Platform lift

* Fast and accurately pull orders

* Electrical, propane and manual pallet jacks

* Load and unload delivery trucks,

* Organize pallets and merchandise

* Inventory & audits

* excellent customer service skills

* Ability to interact effectively as either a leader or as a member of a

team.

* Superior organizational and problem resolution skills

* Able to work in fast paced and demanding environment

* Manage multiple tasks and successfully meet deadlines.

* Excellent communication skills, both written and verbal.

1.

Professional Experience:

Material Handler/Forklift Operator, Orchard Blue Manufacturers,

Hayward, CA 05/04-12/07

< Inspect product load for accuracy, and safely move it around the

warehouse or facility to ensure timely and complete delivery.

< Move controls to drive gasoline- or electric-powered trucks, or cars, and

transport materials between loading, processing, and storage areas.

< Operate lifting devices, such as forklifts, lift beams to load, unload,

transport, and stack material.

< Position lifting devices under, over, or around loaded pallets, skids,

and boxes, and secure material or products for transport to designated

areas.

< Manually or mechanically load and unload materials from pallets, skids,

platforms, cars, lifting devices, or other transport vehicles.

< Perform routine maintenance on vehicles

< Weigh materials or products, and record weight and other production data

on tags or labels.

< Operate or tend automatic stacking, loading, packaging, or cutting

machines.

< Signal workers to discharge, dump, or level materials.

Materials Handler/Inventory Clerk, Mervyn's Warehouse, Hayward, CA

02/02-01/04

< Examine contents and compare with records, such as manifests, invoices,

or orders, to verify accuracy of incoming or outgoing shipment.

< Prepare documents, such as work orders, bills of lading, and shipping

orders to route materials.

< Record shipment data, such as weight, charges, space availability, and

damages and discrepancies, for reporting, accounting, and recordkeeping

purposes.

< Confer and correspond with establishment representatives to rectify

problems, such as damages, shortages, and nonconformance to

specifications.

< Deliver or route materials to departments, using work devices, such as

hand truck, conveyor, or sorting bins.

< Compute amounts, such as space available, and shipping, storage, and

demurrage charges, using calculator or price list.

< Pack, seal, label, and affix postage to prepare materials for shipping,

using work devices such as hand tools, power tools, and postage meter.

Forklift Operator/Shipping & Receiving Clerk, Benchmark Staffing Agency,

San Leandro, CA 11/01-12/02

< Engage in receiving, sorting, testing, and shipping products or

materials.

< Follow shipping instructions and routing information to ensure that

delivery times and locations are coordinated.

< Review invoices and work orders to ensure timely movement and delivery of

materials.

< Ensure physical conditions of warehouse, fleet vehicles and equipment,

request testing, maintenance, repair, or replacement as necessary.

< Coordinate and facilitate pickup, delivery, and distribution of products

or materials.

< Pull orders and load trucks for delivery and unloading trucks at delivery

site

< Examine contents and compare with records, such as manifests, invoices,

or orders, to verify accuracy of incoming or outgoing shipment.

< Prepare documents, such as work orders, bills of lading, and shipping

orders to route materials.

< Maintain records such as vehicle logs, records of cargo, or billing

statements in accordance with regulations.

< Pack, seal, label, and affix postage to prepare materials for shipping,

using work devices such as hand tools, power tools, and postage meter.

< Operate stand up and sit down forklifts, electrical, propane and manual

pallet jacks

< Organize pallets and merchandise; assist in taking inventory

Contact this candidate