Customer Service Assistant
Resume:
Radmila Tomson
Insert address
*********@*****.***
EDUCATION
Purdue University, West Lafayette, IN
. BA in Psychological Sciences
. Honors: Deans list 2006-2008
Highly ambitious and extremely motivated university graduate looking for
new career and learning opportunities.
Possesses strong communication, interpersonal and writing skills. Has
continued work in fast paced environments and quick to learn new tasks.
Shows exemplary team player mindset and leadership qualities.
WORK EXPERIENCE
Macys
Sales Associate, Lafayette,
IN Ja
nuary 2011- April 2011
Provide customer care, knowledge of brands and attire style, and
aid customers in locating
merchandise to better ensure a quick, easy, successful purchase
Ensure that each customer receives outstanding service by providing
a friendly environment,
which includes greeting and acknowledging every customer, maintaining
solid product knowledge and all other aspects of customer service.
Assist in floor moves, merchandising, display maintenance,
housekeeping, processing and
replenishing merchandise, monitoring floor stock, completing price
changes within the
department
Purdue University Earth and Atmospheric Science Department
Undergraduate Assistant, West Lafayette,
IN August 2007- May 2010
Completed data entry and formulas for staff members when needed.
Coordinated supply runs, delivery of packages and letters.
Edited/created brochures and staff letters.
Gathered data from different sources into manageable excel
spreadsheets.
Organized paperwork, data, and files and oversaw supply check.
Crisis Center
Volunteer, West Lafayette,
IN
Month 2009 - Month 2009
Completed over 45 hours of crisis training.
Provided free and confidential crisis intervention. Services
included: suicide prevention, rape survivor
advocacy, substance abuse, marital, family, and individual
counseling.
Assisted with referrals to homeless shelters, churches, financial
aide, and other services and support
groups.
Houlihans Bar and
Grill
Waitress, Schaumburg,
IL
..May 2008 -August 2008
Served an average of 30 tables per six-
hour shift, guaranteeing all clientele received their
meals swiftly and resolving problems instantly.
Purdue University School of Education Department
Undergraduate Executive Assistant, West Lafayette,
IN September 2006- May 2007
Performed research for education grants.
Compiled numerous data systems together for organization of
research findings.
Managed book drives and school donations.
ACTIVITIES/ LEADERSHIP AND COMMUNITY INVOLVEMENT
Maine East High School Senior Leader: physical education
teacher/ coordinator for
mentally challenged classroom
- Organized activities and peer-bonding, partook in weekly
lesson planning
SKILLS
Fluent Native Russian Speaker
Proficient in: Microsoft Office: Word, Excel, PowerPoint,
Google Docs, Adobe Photoshop
Research 390 (2009) Helped facilitate and conduct research for Janice
Kelly, professor of social psychology. Over saw experiments, distributed
survey and computerized tests while entering and tracking data. Handled
questions and concerns from participants. Coordinated schedules and oversaw
that experiments and participants met criteria for American Psychological
Association (APA) standards.
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