Manager Management
Resume:
LILLIAN RADWANSKI
Belleville, NJ 07109
**********@*******.***
EDUCATION:
BERKELEY COLLEGE, West Paterson, NJ
Associate in Applied Science Degree
Major: Information Systems Management
Date of Graduation: June, 2010
Awards/Achievements:
GPA: 3.677
Cum Laude Honors
Phi Theta Kappa Honor Society March, 2010
EXPERIENCE:
Dec. 2001- Sovereign Bank, Bloomfield, NJ
Present Branch Operations Manager
. Handle the daily operations of the bank branch.
. Make sure that the branch is running in compliance to
bank regulations
. Review the general ledgers daily and clear entries.
. Order currency & coins for the branch.
. Assist customers with inquiries
. Act as a translator for my Italian customers;
speaking to them in Italian.
. Handle customer complaints and assist with solutions.
. Cross-sell products to customers
. Manage the teller line
. Operate a teller cash drawer, and proof my cash
drawer daily
. Credit and debit accounts via deposits, and
withdrawals
. Process account transactions for customers
. Answer telephones and type various documents for
customers
June 1998- Trust Company Bank of New Jersey, Belleville, NJ
Dec. 2001 Senior Teller
. Operate a teller cash drawer, and proof my cash
drawer daily
. Credit and debit accounts via deposits, and
withdrawals
. Process account transactions and assist customers
with inquires
. Answer telephones and type various documents for
customers
. Cross-sell products to customers
SKILLS AND QUALIFICATIONS:
. Microsoft Office
. Windows XP & Vista Operating Systems
. Adobe Dream Weaver CS3
. Adobe Fireworks CS3
. Bilingual: English/Italian
RELATIVE COURSEWORK:
. Spreadsheets and Database Management
. Graphical Business Presentations
. Business Law
. Advanced Spreadsheets
. Management Information Systems
. Web Design
. Advanced Database Management Systems
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