Medical Health
Resume:
PETAL SAMPSON
Brooklyn, NY *1203
Dear Human Resources,
As a graduate of New York City College of Technology (CUNY) in Health
Service Administration with significant administrative experience, I would
produce the energy and commitment necessary to succeed in your thriving
company. I am a motivated administrative support professional with the
ability to juggle multiple priorities and meet tight deadlines without
compromising quality in addition, offering versatile outstanding skills
with several years interning in acute care hospitals. This particular
opportunity appeals to me because I can use and improve my adeptness within
this industry which includes demanding work and dedication to the growth of
your company.
Other qualifications to consider:
. Detailed oriented and dedicated to project objectives
. Outstanding interpersonal, communication and relationship-building
skills
. High-energy involvement
. Equally successful in both team and self-directed settings
. Remains organized, enthusiastic and optimistic under pressure
An interview would grant me the opportunity to demonstrate my abilities and
I would appreciate
the chance to make a substantial contribution by exploring the business of
healthcare through your organization.
Please feel free to contact me at your convenience at 347-***-**** or
*****@*****.***. I look forward to meeting with you to discuss career
opportunities. For more detailed information on my experience and skills,
please see my enclosed resume.
Thank you in advance for your consideration.
Sincerely,
Petal Sampson
Enclosure: Resume
PETAL SAMPSON
570 Lefferts Avenue - Brooklyn, New York 11203 Phone: (347) 715-
6172 * Email: *****@*****.***
OBJECTIVE To secure a career with an esteemed organization where I am
able me to make positive contribution towards the growth of
your company.
EDUCATION Goodwill Industries- Brooklyn, NY 2010
Certified in First Aid & CPR for Adults and Children
Received OSHA training
New York City College of Technology- Brooklyn, New York
Bachelor of Science in Health Service Administration 2010
Related Courses: Health Services Management, Legal Aspects
of Health Care, Health Care Finance and Accounting
Management, Health Care Information Systems, Health
Research Methods
Borough of Manhattan Community College-New York, New York
Associates in Applied Science in Health Information
Technology 2007
G.P.A 3.17 -Dean's List
Related Courses: Health Data Classification Systems I (ICD-
9-CM and CPT), Medical Terminology, Health Information
Systems, Human Biology, Human Pathology, Health Statistics,
Quality Assurance/Health Care, Health Record Applications,
Supervision and Management Practices for HIT, Clinical
Practice, Advanced Coding and Reimbursement
CLINICALS Physical Therapy Aide- NYU Hospital for Joint Diseases-
Spring 2009 Practicum
(part-time/concurrent with college studies)
. Assisted the sports and dance therapist with various clerical duties
. Collected and entered patients information in the Epass system
. Worked closely with the finance department with pre-certifications for
patients
. Used appropriate procedures to respond to requests from
other departments seeking verification of medical record
numbers
. Called-up patients to confirm their next appointments
Medical Records Associate - Bellevue Hospital Center-
Spring 2007 Practicum
(part-time/concurrent with college studies)
. Reviewed patient medical records for accuracy and prepared
records for release to authorized parties
. Provided consistent and efficient handling of
administrative duties (e.g., answering phones, scheduling
appointments, maintaining medical records, processing
patient information, billing and bookkeeping) that allowed
doctors and nursing staff to focus on the health concerns
of their patients
. Updated patient charts by utilizing PC to enter and
retrieve patient data
. Processed request for medical information from all
departments
Medical Records Associate-Manhattan Ear, Eye and Throat
Hospital-Summer 2006 Practicum
. Retrieved and filed charts of new and existing patients
using the filing control system
. Followed computerized procedures by assigning a number to
new patients from the clinics
. Reviewed patient medical records for accuracy and prepared
records for release to authorized parties
. Organized chart-holding facilities and assisted in filing,
pulling and retrieving charts
. Printed the O.R. room schedules for the day and providers'
charts for the following day
PETAL SAMPSON
570 Lefferts Avenue - Brooklyn, New York 11203 Phone: (347) 715-
6172 * Email: *****@*****.***
WORK
HISTORY Administrative Assistant- Metro Tax Solution, INCs
Currently
. Excelling in the ability to handle a variety of customer
service and administrative tasks, resolving customer
issues, providing prompt, courteous and knowledgeable
assistance with expediency
. Serve as initial point of contact for clients, customers,
vendors, and partners
. Educate customers and clients regarding company services
. Provides information by answering questions and requests
. Answer multi-line telephone to screen, forward and take
messages.
. Registering tax clients using the Automated Tax Office
Manager (ATOM) Program
. Reassuring upset/angry customers, researched and rapidly
solved problems and rebuilt client trust to prevent the
loss of key accounts
Quality Improvement Coordinator Assistant, Staffmark-
Healthfirst 04/10-06/10
. Assisted the Quality Improvement Department by delivering medical
records to and from health care facilities
. Contacted providers at various health care facilities to set-up dates
for reviewing and retrieving appropriate sections of medical records
as directed by management and documented results into database for the
yearly QARR/HEDIS medical review
. Assisted in preparing and distributing promotional gift cards to
Healthfirst members for enrolling within the program or Well-Care
visits
. Organized member face sheets that needed to be distributed amongst
different health care facilities
. Worked closely with Quality Improvement managers in calling, informing
and updating members about their status in the Gift Card promotional
offer
. Complied with all healthcare facility, HMO, and insurance requirements
Public Service Corps- (Admitting Intern) Elmhurst Hospital
Center 10/05-05/06
. Handled multifaceted clerical tasks (e.g., data entry, filing, records
management and billing) as the assistant with-in the Admitting
Department
. Aided the Emergency Department in registering emergency patients
. Assisted the information department with patient information and
patient passes
. Answered phone calls, scheduled and greeted patients upon
entering the Admitting and ED departments
VOLUNTEERISM Office Associate, The Headache Institute, ST. Lukes
Roosevelt Hospital Center
. Filed patients charts and recording patients information
. Prepared and alphabetize charts for next day patients visits
. Answered multi-line phone, operate fax and copy machine and assisted with
various clerical duties
COMPUTER
SKILLS Proficient with Microsoft Office Microsoft Office Applications
(Word, Excel, PowerPoint, Outlook), Medical Manager,
Medical Billing and Coding on ICD-9/CPT-4, Alphanumeric
Filling and Chart Management
REFERENCES References and Supporting Documentation Furnished Upon
Request
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