Administrative Assistant Customer Service

LEIGH A. SULLIVAN

To obtain a position at a company where I can utilize my skills and talents

OBJECTIVE

to their maximum potential, and provide outstanding service to the

customer and the company.

2006 2009

EXPERIENCE

Potlatch/Clearwater Paper Corp.

North Las Vegas, NV

Administrative Assistant II

•Helped to maintain a three million dollar inventory of parts for the Paper

Machine and Converting Facility.

•Received incoming inventory and non inventory items. Labeled and

stored inventory items in appropriate locations.

•Prepared outgoing shipments of storeroom parts, supplies and items

going out for repair and/or fabrication work.

•Maintained accurate records of all storeroom transactions through the

J.D. Edwards receiving program.

•Performed annual and weekly cycle counts and adjustments as needed to

insure inventory accuracy.

•Researched and obtained quotes from vendors for parts for repairable

items.

•Provided vendor and supplier assistance regarding purchase, delivery and

pick up of storeroom parts.

•Resolved shipping errors and late deliveries with suppliers/vendors.

•Assisted plant personnel with parts information and retrieval.

2006 2006

Potlatch Corporation (Manpower)

North Las Vegas, NV

Quality Control Technician

•Coordinated incoming and outgoing sample order requests from field

sales, brokers, marketing, management and other entities.

•Processed and shipped samples per request.

•Conducted monthly quality audits for customers, operators, and

production areas.

•Collected samples, test physical attributes, communicate discrepancies,

ship samples (when requested), and maintain a database.

•Collected, sorted and filed daily checklists and set up folders.

•Coordinated the collection, testing, preparation, and shipment of all

Marketing Services Incorporated (MSI) bi weekly testing samples.

•Tested competitive products as requested; managed and maintained a

database for all competitive testing.

•Calibrated laboratory instruments for the converting facility and the

paper machine.

•Understood and rigorously followed all safety procedures within the

facility.

2005 2006

Interstate Brands Incorporated

Henderson, NV

Administrative Assistant/Shop Clerk

•In charge of all aspects of the shop.

•Oversaw a three man crew.

•Prepared weekly schedule to send to the corporate offices.

•Dispatched for over one hundred drivers in Nevada and Arizona.

•Performed monthly parts inventory and weekly audits on parts cage.

Responsible for building and maintaining spreadsheets for

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tracking fuel, mileage, parts, and labor on all route and

O.T.R. trucks.

Purchased parts for the shop.

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Performed accounting, records keeping, filing, and phones.

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1999-2004

Joann’s Fabric’s and Crafts

Las Vegas, NV

Dept. Manager, Craft Specialist, and Seasonal Coordinator

•In charge of all aspects of the Floral Design Department, Seasonal

Department and the Craft Department.

•Oversaw an eight man crew.

•Prepared weekly schedule, Exception Requests and Counts and Signage.

•End Cap, Power Panel and Plan o gram set up for

the three departments.

Other Responsibilities

Store opening and closing, front end supervision, customer service.

Covered for department supervisors in their absence.

Shipping and receiving, pre inventory preparation, inventory, and

Stock organization.

EDUCATION

1986 New Cuyama Valley HS New Cuyama Valley, CA

5855 VALLEY DR. #2033

NORTH LAS VEGAS, NV 89031

HOME #702-***-****

REFERENCES AVAILABLE UPON REQUEST

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