LISA WILSON
530-***-**** ? 714-***-**** ? *******@*****.***
Operations Manager / Property Manager
Results driven manager with an in-depth understanding of commercial real
estate operations and retail, office, and medical asset management.
Exceptional ability to comprehend multi-faceted problems and frame
effective solutions, while achieving multiple goals. Proficient in
financial analysis, strategic planning and implementation, staff
management, and preparation of financial reports. Outstanding communication
and interpersonal skills, while developing and maintaining strong and
productive working relationships with clients, tenants, and staff at all
levels.
Understanding of Lease Agreements - Cost Containment - Budget
Administration - Forecasting - Physical Assessment of Asset - Strong
Operations Knowledge - Excellent Problem Solving/Judgment - Client
Relationship Building
Present - 02/09 Adler Realty Investments, Inc.,
Long Beach, CA
Senior Property Manager
. Provide day to day management in all capacities related to the portfolio
of commercial office and retail assets to include market direction,
construction and renovation, budget preparation and financial analysis.
. Manage a staff of ten to include building maintenance engineers,
assistant property manager, and operations staff.
. Manage various improvement projects up to 1.5 million, taking project
from design stage to completion.
. Support management team in functions including development of operating
and capital improvement budgets. Worked closely with accounting team
managing cash receipts, CAM reconciliations, collections, generated
budgets.
. Continue to generate cost savings in operational expenses by portfolio
bidding and service bundling, maximization of efficiencies of building
systems and upgrades creating greater energy efficiency while taking
advantage of utility rebates where applicable, to include HVAC systems,
window tint, waterless urinals, LED lighting.
12/08 - 10/06 Signature Services, Inc.,
Newport Beach, CA
Senior Property Manager
. Provided vision and direction for property management and maintenance
departments, while providing operational and administrative support to
offices in Northern California and Hawaii.
. Realigned budget process and implemented portfolio operating budgets to
achieve income recapture. Implementation of budget process and account
reconciliation resulted in increased collection of operating income in
excess of $200K.
. Reduced company receivables by 90% by developing procedure and provided
training in collection of receivables.
. Maintained high occupancy levels (93%) by evaluating marketing strategies
and facilitated alternative leasing objectives to meet changing market
conditions.
. Negotiated lease renewals and tenant work outs.
09/06 - 05/02 America West Properties, Inc., Mission
Viejo, CA
Vice President/Portfolio Manager
. Served as liaison to facilitate joint venture and evaluation of new
partnership goals.
. Recognized management and operating philosophy differences in potential
joint venture, worked directly with principals to roll up joint venture
plans and assisted in strategic planning of company restructure.
. Provided leadership while managing 10 different clients and their
customers; overall portfolio size in excess of 850,000 square feet.
. Managed all aspects of operations, financial analysis, forecasting,
budgeting, and reporting for commercial office, medical and retail
assets.
. Streamlined procedures for new business start-up, establishing timely,
effective management of new assets.
. Originated new business by nurturing existing relationships and referral
sources, resulting in annual portfolio growth of approximately 10%.
CAREER HISTORY
05/02 - 11/98 ICI Development Company, Director of Asset
Management
Retail developer of power and neighborhood shopping
centers
03/93 - 11/98 Diversified Shopping Centers, Property Manager
Retail developer of neighborhood shopping centers
03/85 - 09/87, 08/92 - 03/93 Trammell Crow Company, Property Manager
Developer/Manager of office, industrial and retail assets
04/89 - 05/92 Sunwest Asset Management, Property Manager
Third party management company, managing office,
industrial and retail assets
EDUCATION AND TRAINING
1983 California State University, Long Beach, BS, Business
Administration
1992 California Real Estate Sales License
Management I, International Council of Shopping Centers
Management II, International Council of Shopping Centers
Leasing I, International Council of Shopping Centers
References Available Upon Request