Customer Service Medical
Resume:
* * * * * A N A DA B LV D . G L E N DA L E, C A ** 2 0 8
( 7 1 4 ) 3 41 2 0 5 8 ( 9 4 9 ) 3 5 0 7 2 31 * B R I T N Y 4 C H R I S T @ Y A H O O
B R I T TA N Y A N N E F I A M E N G O
*Looking for full-time work*
*Open to Part-time work if necessary*
OBJECTIVE
Friendly, helpful attitude, as well as good interpersonal skills. Good problem solving skills and good
telephonic skills, which should help me in utilizing my potential and perform my duties, as per the
expectations of your organization, and beyond. Professional demeanor and the ability to work responsibly are
some other major features, which should assist me in this opportunity.
SUMMARY OF QUALIFICATIONS
*Excellent Communication and Interpersonal Skills
*Highly Self Motivated and Dependable in all circumstances
*Only Perform and Function in The Best Possible Manner
*Fully Trained in EMR Computer Technology
*Fully Trained and Experienced with Computer Input and Data
*Knowledge in Medical, Billing, and Real Estate Terminology
*Fully Aware of Rights of Patients and Customers
*Flexible, extremely helpful as a team player, and fully able to follow and take instructions professionally
WORK OF EXPERIENCE
Citywide Mortgage
20532 El Toro Road Mission Viejo, Ca
June 2003 September 2008
Official Duties:
Answer All Company Phones
Schedule Customer Appointments
Worked Well One on One with Professional Agents and Companies
Quality Control
Auditing
Verify Credit Eligibility
Computer Input
Capriccio Italiano
25380 Marguerite Parkway Mission Viejo, Ca 92692
September 2005 January 2006
Official Duties:
Answer all Company Phones
Take all Company Telephone Orders
Schedule Events and Arrangements
Kindly Greet and Sit Customers
Ross Medical Associates and Urgent Care Centers
800 Corporate Drive #100 Ladera Ranch, Ca 92694
November 2006 November 2007
Official Duties:
Acquire New Patient Demographics, Health History, and Insurance Information
Schedule Patients Appointments
Answer all Association Telephones
Register New Patients and Update Existing Patient Information in The Computer System
Efficiently Check IN and OUT Patients
File and Prepare Medical Records and Charts for Upcoming Appointments & Follow Ups
Ability to Phone in Prescriptions and Specialty Orders
General Office Duties, such as cleaning, paper copying and organization
Adams Allergy: Pediatric and Adult Allergy and Immunology
26750 Towne Center Drive #D Lake Forest, Ca 92610
December 2007 January 2008
Official Duties:
Take Patients Vitals: Blood Pressure, Temperature, Pulse Ox, Height & Weight
Perform Sinus Lavages on Patients
Minor Referral Involvement
South County Medical Associates
24411 Health Center Drive Laguna Hills, Ca 92653
April 2008 March 2009
Official Duties:
Assist Medical Records Department
Call In and Take Coumadin Information, INR etc.
Acquire New Patient Demographics, Health History, and Insurance Information
Schedule Patients Appointments
Answer all Association Telephones
Register New Patients and Update Existing Patient Information in The Computer System
Efficiently Check IN and OUT Patients
File and Prepare Medical Records and Charts for Upcoming Appointments & Follow Ups
Ability to Phone in Prescriptions and Specialty Orders
General Office Duties, such as cleaning, paper copying and organization
EDUCATION
Corona Del Mar Jr. High and High school
2101 East Bluff Drive Newport Beach, Ca 92690
September 2000 June 2003
Mission Viejo High School
25025 Chrisanta Drive Mission Viejo, Ca 92690
September 2004 June 2005
Saddleback College
28000 Marguerite Parkway Mission Viejo, Ca 92691
August 2005 November 2007
*Dean’s Honor List
*Received a Scholarship from The Tim Eaton Foundation
*Representative for the Christian Students Club(Student Campus
Clubs/Events, Voting, Student Body, and Club Rushes)
*Member and supporter of the Republican Club
SKILLS
Administration & Clerical Jobs: Administrative Assistant, Data Entry, Reception
Health Care: Health Care Customer Service, Medical Billing and Insurance
Coverage, Sterile Processing
Banking and Finance: Loan Processor
Customer Service: High Level Customer Service Skills
Information Technology: High Level Computer and Technology Skills
EXTRACURRICULAR ACTIVITIES
Currently enrolled in Palomar College to begin training and certification in
Nursing(RN).
My Class Choices are the following:
*Medical Assisting Lab
*Nursing Lecture
*Clinical Nursing
LANGUAGES
English: First Language
Spanish Influence as Second Language
REFERENCES
Gloria Eruka Hechavarria
Loan Underwriting Management
Contact Information:
Eruka@msn
Elizabeth Jody Skendzic
Elder Facility Home Owner
Contact Information:
Elizebethskendzic@sbcglobal
Christian Dwayne Pipho
Mortgage Company Owner
Contact Information:
Christianthemagician@msn
Joshua Scott Shordon
Real Estate Agent/ Movie Set Designer
Contact Information:
Contact this candidate