Sales Customer Service

Whitney K. Leonard

**** * ***** ** ? Tempe AZ ***83 ? 408-***-**** ? ***************@*****.***

VWR International Los Angeles, CA Aug 2010-May

2011

Sales Assistant

. Assist Representative with sales.

. Marketing and Promotions for products.

. Follow up with clients on sales.

Loyola Marymount University Los Angeles, CA Aug 2009-May 2011

Administrative Assistant

. Meet and greet clients and visitors.

. Clerical Duties.

. Assisting staff on project based work.

Brooke Pace Manhattan Beach, CA Apr 2009-June

2010

Personal Assistant

. Made and confirmed appointments.

. Ran any and all errands.

. Household chores and maintenance.

Taylor Agency Saratoga, CA

May 2009 - Aug. 2009

Customer Service Representative

. Helped organize and distribute sales material to existing clients.

. Answered in-coming calls from insurance clients.

. Greeted customers and determined preliminary needs.

Formico Insurance Group San Jose, Calif. May 2007

- Aug. 2007, Dec 2008

Marketing Assistant

. Assisted the Sales Manager with Marketing Activity.

. Directed communication to a Sales force of 60 Agents.

. Fielded, researched, and resolved customer complaints.

. Assembled training material for new agency recruits.

EDUCATION

Loyola Marymount University Los Angeles, Calif.

Aug 2007 - May 2011

. Bachelor of Arts - Communications

. Minor - Business and Sociology

. Major GPA 3.40

SKILLS

. Outstanding communication skills - oral and written

. Focus, Discipline, Commitment

. Team Player

. Strong work ethic

. Competitive, results oriented

. Proficient in Microsoft Office

AWARDS

. Loyola Marymount University, Division 1 Full Scholarship Athlete,

Volleyball 2007-2011

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