Customer Service High School

SHANTIE RAMPERSAD

****sw *rd St.

N. Lauderdale, FL 33068

352-***-****

*********@*****.***

Objective: Position in business environment where my strong work ethic and

problem solving skills will contribute to organizational

profitability and effectiveness.

Skills: 2 years of Data Entry experience, can multitask, work very well

with others, very coordinated, and I also have the ability

to get things done under a high volume work force.

Education: Hernando High School

Brooksville, FL

Diploma

Related Coursework: CNA work (High School Prep Course)

- Monitoring patient vital signs

- Physical Therapy assistance

Work experience:

2009-2009 Labcorp Specimen Management

Hollywood, Florida

. Scanning patient requisitions

. Verifying patient information

. Print ordered test codes

. Labeling specimens test codes

. 55 req/per hr

2007-2008 Circuit City Customer Service

Springhill, Florida

. Assisting information to customers

. Processed customer returns, exchanges, price

adjustments, gift certificates and competitive pricing

accurately

. Ensured prompt removal of merchandise returns and

holds; ensured all merchandise was folded, hung, tagged

and priced appropriately before returning to the sales

floor

. Processes damages and the appropriate paperwork

correctly; tagged vendor return items; called for

department to pick up returns

. Maintained a neat, clean and organized customer

service area

2006-2007 Quest Diagnostic Center Specimen Management

Tampa, Florida

. Scanning patient requisitions

. Verifying patient information

. Print ordered test codes

. Labeling specimens test codes

. 55 req/per hr

2004-2005 Wal-Mart Distribution Center

Freight Identification

Brooksville, Florida

? Scanning freight

? Verifying barcodes

? Printing labels

Reference furnished upon request

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