Sales Manager
Resume:
Heather Roberson
Pleasanton, CA 94566
***********@***.***
Dear Prospective Employer,
In today's highly competitive market, organizations need a strong and
aggressive Sales Manager, Event Planner, or Senior Account Executive, to
meet ever-changing business development goals. I can absolutely contribute
this level of performance to your team, and I invite you to review my
qualifications and accomplishments:
My most significant Core Competencies include proven Sales Leadership which
allowed me and/or my teams to achieve top sales quotas and national company
recognition, an exceptional ability to create training methods applicable
to any circumstance or method (SaaS and CRM methods are common), ability to
organize and contribute to development of new sales strategies and motivate
my sales team to implement them, and singularly attain and exceed my own
personal business goals and company quotas. PLEASE NOTE that in all of my
Mortgage Positions I have held Management or mentoring Roles, and prior to
my Mortgage background was a Manager in Fine Dining for over 10 years.
With 14 years in the mortgage industry, I have had 9 years in B2B sales
with a track record of consistent proven success in Management, Sales and
Leadership. With 10 years in the Food and Beverage Industry, I have held
Management and Wine Sales/Wine Buyer positions for some of the finest
restaurants in the Washington D.C. area. I am a serious wine and food
enthusiast with a talent for identifying wine and gourmet food trends in
the restaurant industry despite my recent tenure in the mortgage industry.
And finally, I have spent 38 years in the Entertainment Industry as a
singer, actress, and model. This aspect of my career became a part time
hobby when I became a parent, but I am familiar with all aspects of the
industry,
I am an accomplished Sales Professional and a solution-oriented person who
thrives in challenging, fast-paced environments where my performance
directly impacts the bottom line. I have had complete success in a
commission-only environment and am not afraid to work very hard for my
financial rewards.
Currently, I am seeking a position in a new industry where I can continue
to uphold strong sales, training, and performance standards. As a member of
your Sales or Management Team, I am confident that my results-focused
approach would make a significant contribution to the continued success of
your organization.
My resume is enclosed for your review and consideration. I would welcome
the opportunity to speak with you regarding opportunities you have
available currently or in the future.
Additionally, my skills include excellent computer technology proficiency,
ability to learn other products and services quickly and efficiently, a
very strong background in research and analysis, retail management,
purchasing, and sales, and work in the Food and Beverage Industry.
Sincerely,
Heather Roberson
Heather Roberson
461 Mavis Drive
Pleasanton, CA 94566
***********@***.***
OBJECTIVE: To obtain a Sales Account Executive or Management position with
an established, stable company, with a long term goal contribute my skill
sets to further establish the success of my employer, by increasing revenue
and company brand recognition. Willing to relocate with relocation
assistance.
WORK HISTORY:
8/2009-Present FRANKLIN AMERICAN MORTGAGE CORPORATION
Singularly achieved most rapid ramp up in dollar volume/units in branch
history. Duties include developing and maintaining broker relationships to
facilitate Fannie Mae, Freddie Mac, FHA loans. Field Sales consist of 3
days in the field and 1 days of home office administrative and follow up
duties. My duties also include a number of administrative tasks including
Powerpoint training for my colleagues, Monthly Expense and ICE Reports,
Pipeline Administration, and bi-annual Business Plans. I am currently
called upon to present to my peers at monthly Sales Meetings, including
Dennis Black and Jim Collins techniques. I am part of a Mentoring Program,
providing Management and leadership training to new hires and Junior
Account Executives.
9/2007-8/2009 CHASE HOME FINANCE ACCOUNT EXECUTIVE
Duties included developing and maintaining broker relationships to
facilitate Fannie Mae, Freddie Mac, FHA loans. Chase required detailed
reports and record which utilized my proficiency in Mathematics,
PowerPoint, Excel, and Data Management. I was part of the new Loan
Operating System Beta Group, and was part of the New AE Mentor program,
with which I achieved the development of some of Chases most professional
and high volume producers.
My duties also include a number of administrative tasks including Quarterly
Broker Reports, ChaseLoanCenter training in new accounts, and monthly
"Mortgage 101"training sessions for my 12 top accounts.
*Division CLOSED
5/2007-8/2007 FIRST MAGNUS FINANCIAL AREA SALES MANAGER
Duties include managing a team of 12 Account Executives. I obtained Level 5
Underwriting signoff authority, which enabled me to decision files up to
$999,999.
I assisted in structuring files with AEs, territory and account management,
sales calls and cold calls, underwriting, guideline and program training. I
achieved a 240% increase in branch volume within 90 days.
Performed necessary mediation between inside staff and AEs, facilitated
Business plans, organized and attended CAMB Trade Shows and Events.
Provided Webex and Personal one-on-one trainings for broker customers, and
assisted in broker presentations.
Increased branch volume by nearly 150% in the first 60 days on the job.
*Company out of Business as of 8/2007
3/2004-5/2007 HOMECOMINGS FINANCIAL ACCOUNT EXECUTIVE/INTERIM SALES MANAGER
Achieved national recognition for my performance including a number of
awards and President's Club status. Duties included developing and
maintaining broker relationships to facilitate A, Alt-A, and second
mortgage loans.
With over 194M in fundings in the year 2004 (despite six weeks of maternity
leave) I was in the top three Account Executives in my branch for
production. Additionally I maintained the #3 position in my branch in AE
Rankings, and had one of the highest Account Penetration standings in the
nation. I was a member of the 2005 and 2006 Advisory Council, as well as a
mentor and trainer for new Account Executives. I began this position
with no established territory.
I was part of the National Product Marketing Committee, National Product
Development Committee, and as part of the New AE Mentor program, I trained
newly hired AEs in field sales.
In my fourth month at Homecomings I ranked 5th out of 19 AEs in my Branch
for funded volume, and maintained a Category 1 AE status for my entire
tenure (top 10% nationwide)
My duties also included a number of administrative tasks including Broker
Wallet Share Reports, Assetwise and Blitzdocs training in new accounts, and
monthly "Mortgage 101"training sessions for my 12 top accounts.
Also acted as an Interim Sales Manager while position was being recruited
(I chose not to apply for the position) from February of 2007 to May of
2007.
4/2000-3/2004 OPTION ONE MORTGAGE SENIOR ACCOUNT MANAGER SUPERVISOR
Level III Account Manager at both the National Accounts Branch in
Chantilly, VA, and the San Ramon, CA Wholesale branch. Responsible for top
producing Account Executives, managing their pipelines, collecting and
signing off of conditions with underwriting sign-off authority. Trained new
hires, signing off on their training so that they could obtain higher
levels of signing authority. Received national recognition in 2002 and 2003
as a contest winner at annual Sales Conventions. Significant field training
with top AEs.
5/1997-4/2000 CARTERET MORTGAGE RETAIL LOAN OFFICER AND BRANCH MANAGER
Originated, processed and closed loans for retail residential consumers.
Managed a small branch of four loan officers and trained other start-up
branches for colleagues. Worked concurrently with Sully's position.
ADDITIONAL SKILLS:
All LOS Systems
Microsoft Office
Microsoft Outlook and Lotus Notes
SaaS and CRM
Marketing and Presentations
EDUCATION:
BS of Business Administration and Management, American Institute of
Business and Technology,Wash. D.C.
Hobbies include:
Studying the art of Wine and Beer Production, as I am an enthusiast of both
industries.
Volunteer work For the Autism Society of America
All things Disney and Pixar
Theatre and the San Francisco Opera
PROFESSIONAL AND PERSONAL REFERENCES AVAILABLE UPON REQUEST
Contact this candidate