Human Resources Administrative Assistant

Vanessa Ferreira

Home: 908-***-**** ~ Mobile: 201-***-****

Email ~ ****************@*******.***

EXPERIENCE

**/**** - ******* ******* **** Cross Blue Shield Newark, NJ

Reports & Analysis, Data Reporting Analyst II

. Prepare and present monthly A/R Dashboard which is delivered to all

officers of the organization

. Partner with Internal Audit and Sarbanes-Oxley (SOX) Compliance Teams to

resolve or implement mitigating controls to identified financial risks

. Lead project coordinator for segregation of duties which involve

redesigning security roles to eliminate or reduce transactional conflicts

within the NMS system

. Member of a cross-functional team responsible for planning business

continuity during Bargaining Union negotiations

. Area coordinator and liaison to Internal Auditors to ensure satisfactory

and timely closure to identified audit issues

. Facilitate process improvement meetings with functional teams to document

existing processes using workflow diagrams

. Create quarterly newsletter to communicate accomplishments and key areas

of opportunity for the Billing, Enrollment and Account Installation teams

03/2007 - 03/2010 Horizon Blue Cross Blue Shield Newark, NJ

Human Resources, HRIS Administrator I

. Entered, maintained data integrity in PeopleSoft HRMS system for various

areas in HR including: benefits, ePerformance, recruiting and position

management

. Created and ran ad hoc reports / queries as requested by senior

management

. Processed Benefits Administration for 5,000 employees with daily

transactions of Family Status Changes, Beneficiary Changes and

miscellaneous

. Assisted with Open Enrollment set-up in HRMS by updating rate tables,

adding new plans for both management and bargaining unit employees

. Prepared FAQ regarding changes in policies due to mandates and all other

benefits offered to employees including our medical, dental, rx plans,

FSA, HSA, 401k, pension and etc

. Worked closely with Business Analysts and Application Developers for a

PeopleSoft upgrade to 8.9; performing User Acceptance Testing

8/2005 - 03/2007 Horizon Blue Cross Blue Shield Newark, NJ

Human Resources, Shared Services Representative

. Responsible for responding to inquiries sent to an inbox titled "Human

Resources", which receives approximately 100 emails daily (topics range

from Benefits, Performance, Policies, Recruitment, Payroll, Employee

Relations and etc)

. Maintain HRIS database (PeopleSoft) relating to eBenefits, ePerformance,

eRecruit, Personal Data, Job Data, Position Information and others

. Participate in various projects such as Job Code Realignment, Open

Enrollment, Annual Performance Review

Vanessa Ferreira

Page 2

5/2004 - 8/2005 Horizon Blue Cross Blue Shield Newark, NJ

Human Resources Staffing Assistant

. Responsible for new hire on-boarding which includes preparation of offer

letter, perform background check and enter new hire data in HRMS system

(Peoplesoft)

. Assisted during new hire orientation and completion of new hire forms

(W4, I9)

. Processed "Employee Referral Program"

. Maintained log of employees on work visa and responded to inquiries

regarding USCIS rules and regulations regarding H1B1 visas

. Reported on numerous Talent Acquisition Metrics such as new hires,

terminations, demographics

. Assisted with the development of the company's succession planning

program

2/2003 - 4/2004 NorVergence, Inc. Newark, NJ

Human Resources Corporate Recruiter

. Responsible for hiring all administrative personnel from entry-level to

executive-level, including Financing, Accounting, Credit, Customer

Service, Sales, Real Estate and Billing personnel

. Assisted the IT Recruiter filling position such as: Network

Administrators and PBX Analysts

. Sourced candidates through newspaper advertisement, referral programs,

internet search (Monster, HotJobs, Careerbuilder and etc.), job fairs,

contacts with the local Dept. of Labor, College Placement offices and

others

. Prepared offer letters / contracts and new hire paperwork with high

confidentiality

. Posted open positions on websites (such as Monster and HotJobs)

. Sorted through hundreds of resumes daily

. Tested and interviewed qualified candidates using Qwiz software

. Provided assistance to new hires, answering questions regarding

compensation, benefits and company rules and regulations

4/2002 - 1/2003 Linque Management / EPIX Rutherford, NJ

Office Manager / Administrative Assistant

11/2000 - 4/2002 Nextel Communications Rutherford, NJ

Human Resources Staffing Coordinator

EDUCATION / TRAINING

06/2011 Professional in Human Resources Certification (SHRM.org)

Clark, NJ

03/2010 University of Maryland University College (UMUC) Baltimore, MD

Currently pursuing

BS in Business Administration & Minor in HR Management

05/2007 PeopleSoft Training - Security 8.9 Teaneck, NJ

02/2007 PeopleSoft Training - Benefit Administration 8.8, 8.9

Teaneck, NJ

05/2006 PeopleSoft Training - Query Writing Teaneck, NJ

TECHINICAL SKILLS

Proficiency in HRMS PeopleSoft 8.8 and 8.9, Microsoft Office (Word, Excel,

PowerPoint, Visio, Outlook and Access), Lotus Notes, Fluent in Portuguese

and familiarity with Spanish.

* US Citizen - Eligible to work for any employer and do not require

sponsorship *.

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