Customer Service Medical Billing

*** ******* **** ***** ****, PA 160**-***-*** ****

********@****.***

Paula Lunz

Certified Professional Coder

Certified Electronic Health Record Specialist

CPC, CEHRS with experience in a multi physician billing practice and additional healthcare experience as an

abstracter. Known for dedication to providing accurate patient codes and billing. Skills include:

Medical Office Management Electronic Health Records Patient Scheduling

Medical Billing & Coding ICD 9,CPT, HCPCS Patient Demographics

Medical Records Management HCC and CRG Coding Posting Payments

Data Entry (65 WPM) Customer Service HIPAA Knowledge

Certifications and Training

Certified Professional Coder (CPC), 2007 Present

Certified Electronic Health Record Specialist (CEHRS), 2011 Present

Butler County Community College, A.A.S. Degree in Medical Office Administration, 56 credits completed

GPA 3.8/4.0

Allied business School, Certified Professional Coder, 2007

Professional Experience

MedAssurant Bowie, MD Remote Position Karns City, PA

Remote Coding Review Consultant, June 2008 Present

Serve as a key member of medical record review and abstraction. Maintain experience and expertise in the use of

analytics. Perform medical data review and audits. Maintain 94% and above accuracy rate and 40 charts per day

quota.

• Demonstrate proficiency in reviewing other coders work with Hierarchical Condition Coding (HCC) and

Clinical Risk Grouping (CRG) codes.

• Check for correct signatures and credentials of physicians.

• Ensure that the correct patient and date of birth match.

• Comply with the HIPPA rules.

• Consistently praised for efficient handling of abstraction data.

Professional Billing Group New Castle, PA

Medical Coder/Biller, July 2007 June 2008

Served as a key member of interdisciplinary healthcare team for a busy medical billing office. Provided medical

billing and coding for two family physicians, a pediatrician and an endocrinologist.

Provided customer service on telephone helping patients understand their medical billing questions.

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Coded appropriate ICD 9, CPT and HCPCS codes into an Electronic Medical Record (EMR) using MeDent.

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Posted insurance and patient payments.

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Handled denials and collections.

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EHR, EMR, Computer Skills

MeDent, MediNotes, Private Practice, Epic, Practice Partner, Practice Fusion

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Quantum, EnCoding, Data Collection Tool

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Word, Excel, PowerPoint

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Professional References

MedAssurant Cara Edusei, Lead Clinical Education Specialist – 301-***-**** ext. 1609

Professional Billing Group Teresa McCormick, Billing Supervisor – 724-***-****

K Force Michael Vlassick, Certified Professional Coder – 724-***-****

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