Customer Service Administrative Assistant

Location:

Posted:

May 18, 2011

Melissa Bopp

*****@**.******.***

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and

decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

MS Word Front-Desk Reception

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MS Outlook Phone skills

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MS PowerPoint Calendaring

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Windows Customer Service

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Internet Research Composing emails/ letters

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Professional Experience

October 1998 to February

Tiger Schulmann's MMA 2011

Office Manager/ Instructor

Hackensack /East Hanover, NJ

● Excelled in role requiring the ability to handle a variety of customer service and

administrative tasks and resolve customer issues with expediency.

● Demonstrated proficiencies in telephone and front-desk reception with in a high

volume environment.

● Provided timely, courteous and knowledgeable response to information requests;

scheduled client appointments and prepared official correspondence.

● Coordinated dozens of community service events (average of 6 large gatherings per

year).

● Trained and instructed employees in job duties and company polices.

● Evaluate employee's job performance and conformance to regulations.

Education

Brookdale Community College 95

Communications

Associate of Arts

Lincroft, NJ, USA

St. John Vianney 93

HS Diploma

Holmdel, NJ, USA

Melissa Bopp - A critical thinker with a passion for excellence!