Quality Assurance Administrative Assistant

Melissa oliveira ***** Overlake Dr.

mba ? mkt The Woodlands, TX 77380

Mobile: 954-***-****

?*****************@*****.***

EDUCATION

MBA concentration Marketing, American Intercontinental University (AIU),

Weston, FL, 2011.

Bachelor in International Business, Escola Superior de Propaganda e

Marketing (ESPM), Rio de Janeiro, Brazil. 2007

PROFESSIONAL EXPERIENCE

LAS INT, Miami, FL 2008-2010

Marketing and Logistics Assistant

Freight-forwarder headquartered in the US; export for Latin America,

Caribbean, Africa and Canada, and import sugar and other goods to the US

from Caribbean and South American to large corporations as PepsiCo.

. Manage and follow up the website construction to implement new supplier-

costumer relationship model increasing from 50% to 80% on revenue.

. Spearheaded payment relationships and partner on distribution strategies

with key stakeholders cross-functional and business unit leaders,

partners, customers, and vendors, saving US$2B/year

. Monitor charter hire rate changes, termination of contracts and all

related obligations relating to owners.

. Control payments of ocean and air companies; account management.

. Maintained business relationship with vendors and freight forwarders

within the US and Brazil coordinating shipments increasing 60% of the

company exportation; preparing RFQ's; provide diagrams for business

processes and Shipping Documents.

Brazil-Germany Chamber of Commerce - AHK, Rio de Janeiro, Brazil

2007-2008 International Business Analyst

Interfaced and controlled reunions between the chamber and companies.

. Prospect and feedback from new business associates, B2B, ranked top 5%

on the team.

. Participated in high- level meetings with Brazilian and Germany

Companies, frequently at CEO's level, promoting diversity between

members and incentivizing participation in events, forums and

bilateral trades' negotiations, successfully closing contracts, and

Negotiation training.

PETROBRAS DISTRIBUIDORA S.A., Rio de Janeiro, Brazil

2005-2007

Corporate Governance and Marketing Intern

. Interfaced and controlled of 20 companies belonging to Petrobras

Distribuidora S.A

. Participated in high- level meetings with stakeholders of Petrobras

group and other companies.

. Organized and filter information from subsidiaries.

. Assisted security quality control, among other activities, performed

conflict and accident analysis, created resolution and future

prevention plan

. Provide marketing support to the Regulatory and Institutional

relations department.

. Meeting with authorities of several organs related to the Petrobras'

activities on the external business environment gathering information

in order to create competitive intelligence for the regulation's

department.

. Supported to implement strategies of benchmarking identifying and

evaluating companies' processes.

. Led direct interaction with the communication department incentivizing

important events for a good relationship between the company and

public authorities or government agencies.

VARIG, Rio de Janeiro, Brazil 2004-2005

Sales and Cost Performance Intern

Appointed as Financial Administrative Assistant to define and implement

the performance control start-up operation. Collected data identifying

major causes of revenue loss and recommended solutions to reduce negative

impact on company profits.

. Designed statistical and analytical presentations including Data

Warehouse Implementation, SAP, integrating departments' databases and

reducing cost from the Flight Attendant department.

. Supported to implement quality assurance of Balance Score Card, Six

Sigma, Business Process Redesign and ISO 9001 providing important

information to the Controller Manager based on revenue potential and

risks.

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