Kimberly M. Conway
**B Hope Street, Millville MA 01529
508-***-**** ********.********@*****.***
Professional Profile
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Business & Creative Writing ? Marketing Project Direction ? Campaign
Analysis & Optimization
Social Media Networking & Communications ? Vendor & Partner Relations ?
Tradeshows & Events
Innovative marketing communications professional with more than eleven
years experience designing and directing dynamic campaigns that deliver new
key clients and increase revenues. Develops and leads media campaigns that
boost market share and receive executive level recognition. Leads and
ensures the effective execution of simultaneous marketing communications
and advertising projects without compromising quality, timeliness or
functionality.
Clear and concise communicator. Produces creative written content that
targets diverse audiences and creates an exciting buzz. Passionate
collaborator and creative team leader. Encourages open communication and
proactive involvement from all team members and across all departments.
Extensive qualifications in the following competencies:
? Prospecting & Sales Planning ? Research & Case
Study Writing
? New Business Development & Growth ? Agency Relations
& Management
? Digital Media Performance Analysis & Strategy ?
Salesforce.com & DoubleClick for Publishers
Career Synopsis
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The Barrett Group, Warwick, RI
2010 - Present
Program Manager and Executive Consultant
. Increase executive clients' online network and effectively market to
target audiences by developing written marketing materials and
directing online marketing strategies.
. Grow clients' LinkedIn presences and performance by writing
biographies, researching appropriate networking groups, writing
correspondence to potential new connections and coaching on activity
strategies to target key executives and potential partners.
. Maximize executives' career campaigns by conducting research,
analyzing campaign performance, designing change plans and
implementing new campaign strategies.
. Contribute to the positive growth of The Barrett Group's online
presence by writing company profile, president's profile and sales
staff profiles.
. Train and coach sales staff on the most effective use of LinkedIn.
Monster Worldwide, Maynard, MA
2008 - 2010
Internet Media Strategist
. Designed response driving online media campaigns that incorporated
media placements with the greatest likelihood to achieve results.
. Improved performance of clients' online advertising campaigns and
increased internal profitability by working with product teams to
develop new tactics including media placements, creative units and
pricing.
. Created new campaign strategies with increased conversion rates by
analyzing historical data in similar industries and targeting similar
audiences. Data included impressions served, unique impressions
served, click through ratios, conversion rates, emails delivered,
emails opened and email open to conversion ratios.
. Optimized existing media campaigns by pulling research data on ad
performance, conducting in-depth data analysis and designing change
plans.
. Developed and wrote case studies based on media campaign performances.
Wrote sales presentations.
. Designed and led product trainings via WebEx and in person to
advertising agencies, sales staff, and new team members.
JCSI, Westborough, MA
2007 - 2008
Recruiting Team Lead
. Retained and developed key client relationships by acting as the
primary contact and consultant to the clients' existing Human Resource
teams.
. Recognized in writing and verbally by many high level clients for
exceeding their stated goals, superior project management and overall
service.
. Authored email and phone campaigns and coached internal teams on how
to effectively implement campaigns to maximize results.
. Proactively found new ways to increase revenue opportunities with
current clients by utilizing additional JCSI service offerings.
. Ensured quality deliverables were received on-time and within budgeted
hours by managing a team of five Candidate Development Specialists,
three Sourcing Specialists and two Market Research Specialists.
. Contributed to increasing existing business, bringing in new business
and standing out as strategic partners in the industry by leading a
team of writers on the production of the JCSI external newsletter.
. Wrote marketing materials for company website, tradeshows, sales
brochures and various materials for the sales team to send to existing
and prospective clients.
Access TCA/Outcome Communications, Whitinsville, MA
2004 - 2007
Senior Account Manager, Tradeshows and Events
. Managed $2.5 million of trade-show and event business projects for
Access' most high level clientele.
. Developed, proposed and assisted in the sale of custom trade-show
designs, marketing materials and services.
. Created and delivered sales, budget and account review presentations
to clients and co-workers.
. Traveled 10-15 times a year to manage client exhibits, meetings and
events.
. Managed vendor relations, contract negotiations, on-site setup and
tear down and on-site labor teams including construction, caterers and
audio visual. Managed a team of Associate Account Managers.
. Ensured client objectives were met within specific timelines and
budgets by independently managing and conducting internal design and
project meetings.
. Researched and responded to RFPs for new business. Wrote proposals for
new construction, management of trade-show services, marketing
communications materials and events.
. Estimated yearly budgets for Access' clients and kept their programs
within those budgets.
Monster Worldwide, Maynard, MA
2001 - 2004
New Business Acquisition Manager
. Attained and exceeded 100% of assigned revenue goals by generating
sales leads, research and cold calling. Effectively managed a
business in an assigned territory by practicing solution-oriented
selling approaches.
. Developed relationships with C-level executives within companies that
had no significant revenue history with Monster.
Commission Junction (Be Free, Inc.), Marlborough, MA
1998 - 2001
Affiliate Marketing Project Manager
. Oversaw all aspects of Affiliate Marketing projects focused on
creating and supporting new service offerings for up-sell to existing
clients. Included new product planning, writing service definitions,
implementing new service offerings, training internal teams on new
services, analyzing success of projects and implementing change plans.
. Provided Affiliate Marketing education and consultation to existing
clients, trained and provided support to clients for most effective
use of Affiliate Marketing software.
. Created and wrote first training manual for the education of
international client support team.
. Traveled to Amsterdam twice, unaccompanied, to train and setup
international client support teams.
. Managed and coached a team of eight client support representatives in
the U.S. as well as international client support teams.
. Conducted interviews and reviews for new and current employees.
. Provided front line technical support to customers with the design and
creation of web pages and hyperlinks to optimize their online sales.
Eaton Publishing, Marlborough, MA
1997 - 1998
Operations Assistant
. Assisted in the management of company web site and online biotechnical
articles through copywriting, editing and HTML coding.
. Assisted Advertising Manager, Circulation Manager and Public Relations
Manager with direct mail, email and telephone marketing campaigns.
Worcester Telegram & Gazette, Worcester, MA
1996 - 1998
Freelance Writer
. Presented ideas for news articles, interviewed individuals for news
articles, wrote articles which were published in the newspaper.
Education
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Fitchburg State College, Fitchburg, MA
Bachelor of Science, English Literature major and Marketing minor