Maintenance Sales

Annie Jones

P roduct Release Administrator - Gilmore Global

*-*** ******** ****** **** - Ottawa, ON K1R 5J7

*******@****.** – 613-***-****

WORK EXPERIENCE

P roduct Release Administrator at Gilmore Global -Ottawa, ON -2013 to

P resent

Dedicated to client satisfaction and achieving quick results that exceed client expectations.

Position includes a variety of: data analysis and entry, communication analysis, completing

detailed system updates and maintenance for billing and administrative purposes, ensuring client

satisfaction through maintaining direct contact and creating innovative solutions to provide

exceptional results.

C ommunications Assistant at the Canadian Electricity Association

- Ottawa, ON -2013

Preparation of Google analytics report, maintaining distribution lists for social media and

internal communications purposes, and providing administrative assistance to senior

communications staff members.

G roup Sales Intern for the Ottawa Senators Hockey Club -Ottawa, ON

- 2013

Market and promote Senators discounts and events to students outside of Ottawa; develop

innovative and effective communications plans to reach target audience; creating engaging

content for various social media platforms in order to meet team objectives; host clients at pre-

game parties and accompany them to and from the game to ensure client satisfaction.

Co-Event Planner for the Canadian Red Cross -Ottawa, ON -2012 to

2 013

Developing an in-depth event plan that aligns with charity's outlooks and preferred agenda;

researching and approaching appropriate vendors to provide in-kind support; cold-calling;

creating a SWOT analysis report; instigating shifts to more modern and effective means of

communications; creating an intricate and detailed event-day plan; preparing and delivering a

thorough, attention-grabbing pitch to the client.

C o-Event Planner and Registration Coordinator for the International

A ssociation of Facilitators, North America Chapter via Bain Group

C onsulting -2011 to 2012

Development and maintenance of IAFNA 2012 registration web tool; out-reach to registered and

non-registered members; communications planning; performing registration support to members.

E DUCATION

B achelor of Arts in Communications: Image, Politics, and Persuasion at Carleton

U niversity – 2009-2013

PROVEN SKILLS

- Excellent interpersonal skills

- Facilitating group discussion

- Exceptional writing, editing, and proofreading skills

- Speaking effectively

- Conflict resolution and negotiation skills

- Marketing and promotional strategy creation experience

- Event conception and facilitation experience

- Experienced in Microsoft software such as Word, Excel, and PowerPoint

- Knowledge of qualitative and quantitative research methods and techniques

- Critical thinking; data analysis; communications analysis

- Effectively utilizing constructive criticism

- Agile multi-tasking and prioritization skills with the ability to handle fast turnaround

times and multiple simultaneous deadlines

- Managing internal and external conflict

- Self-starter; detail-oriented

- Creating and maintaining financial or event reports and transaction accounts

- Continuous learning

Awards and achievements:

- CPR level C, 2014

- Enhanced Reliability security status, 2014

- Canadian Citizenship, 2008

LINKS

https://ca.linkedin.com/pub/annie-jones/43/376/612

References are available upon request

Contact this candidate