Maitry Pawthawala
*J Reading Rd, Edison NJ ***** C:848-***-**** Email:
**********@*****.***
QA Professional
Focus of Interest: Excel within a team for the success of common mission
and shared goals.
PROFILE Key Strengths
Highly motivated, flexible and result-driven Problem Solving skill
professional with in-depth expertise in Team Player
software testing and 5+ year of IT Quality Interpersonal Skill
Assurance experience, with proven history of Process and Test
creating, implementing testing consulting
process/methodology in Finance/Banking/Retail Manual Testing
industry with impeccable record of delivering Test Automation
quality work. Exemplified strong experience in Conflict Management
preparing, executing, and managing complex
software testing engagements and test
strategies from concept through implementation.
PROFESSIONAL SUMMARY
. Experience in analysis of all phases of Quality Assurance Project life
cycle, which included Master Plan, Test cases and Test scripts to ensure
Quality Management Plan is maintained.
. Firm understanding and worked on various methodologies of Software
Development life cycle (SDLC). Hands-on with Waterfall, Agile, Scrum
methodology.
. Involved in various Requirement and Design phase development meetings
with Development Team and business client.
. Excellent organizational, analytical, presentation, interpersonal, and
communication skills. A quick learner with ability to work independently
as well as in a team.
. Expertise in Analyzing Business Specifications, writing Test Cases and
Test Scenarios, Developing Test Scripts and execution plan.
. Worked in important phases of Testing Life Cycle like Integration
Testing, Regression Testing, Business Functionality Testing, System
Testing, Load testing and Performance Testing.
. Effective communication for defects, test results and summary reporting
to Project Team and Sr. Management.
. Developed and implemented test case mapping to requirements, Project
Status reports, Issue /defect matrices, UAT test plans and User Training
documents.
. Extensive experience in Functional, Integration, Regression, User
Acceptance (UAT), System, Load and Stress testing and Black Box Testing.
. Expert in analysis and creation of Modification Request (MR).
. Strong skills in back-end testing using SQL Queries on Microsoft SQL,
Oracle.
. Strong Problem Analysis and Resolution skills and ability to work in
multi-platform and multi-tier applications.
. Excellent communication, documentation, presentation and organization
skills with quick learning ability to adapt to a new environment.
. Experienced using Mercury Interactive Automated Testing tools QTP,
Quality Center and Test Director.
. Strong Problem Analysis and Resolution skills and ability to work in
Multi Platform Environments like Windows2000/X, UNIX and Embedded
Operating Systems.
. Expertise in problem solving and bug tracking and reporting using
Automated Tools such as Test Director, Rational Clear Quest.
. Enthusiastic and always ready to take new challenges in work environment.
. Expertise in handling pressure situation. Proven record of working extra
miles for team's common goal.
TECHNICAL SKILLS
Database MySQL, Access, Oracle 8g,10g,11g, SQL Server 2005
Testing and TestDirector, Mercury Quality Center, QTP, Selenium,
Tracking Tools Loadrunner, IBM Rational Suite(Rational ClearQuest,
ClearCase, Requisite Pro, Robot ), Winrunner, Selenium IDE
Methodology Waterfall, Agile, Scrum, RUP, Object-oriented Analysis
and Design
OS Platform Unix, Linux, Window NT 4.0/ 2000 server/98-08
Language PL/SQL, XML,SQL, VB, HTML, TSL, C, C++, Java, C++, Visual
Basic, ASP .net, Visual Studio, XHMTL, HTML,DHTML,
CSS,CMS, JavaScript, PHP
PROFESSIONAL EXPERIENCE
Costco WholeSale, NJ
Jan 10 - Feb 11
QA Analyst
Order Management System consist of data warehouse on Oracle 10g which
stores the customer information and product inventory and had multiple sub-
systems leveraging these data for overall functioning of Costco Order
Management from inception to finish. I was working as a QA Analyst in e-
track system, which is responsible for order fulfillment and post delivery
settlement. Project was initiated with the need of system scalability and
reliability. Costco initiated this multi-year initiative under "Order
Management System" to bring in more competitive benefit and prudent market
analytics to understand the current demand and future trends.
Responsibilities:
. Gathered specifications and requirements from development personnel prior
to application testing
. Performed white box testing, and reported bugs in MR tool.
. Created Automation Test plan, Test Cases and Test Scripts (QTP) in Visual
Basic for Functional requirement, integration and regression testing
phase for overall system.
. Created and manipulated Traceability matrices, Test execution documents
for respective modules and overall system for each product release.
. Acted as a liaison to between load performance and automation teams to
create scripts that would get transaction times for each functionality
and give a performance estimate using Load Runner.
. Created various Scenarios to be run, used rendezvous points to create
intense load on the server, configured the scenarios before executing
them.
. The response times of the various transactions were analyzed using
different Graphs
. Closely interacted with developers to fix bugs.
. Involved in documenting various testing reports.
. Defect reporting and tracking was done using Mercury Quality Center.
capital one, NY
feb 09 - oct 09
QA Analyst
Capital One is a diversified bank that offers a wide array of financial
products and services to consumer, small business, and commercial client.
I was working as a QA analyst appointed to test their Credit Card Services
System that is primarily designed and developed for customers to apply
Credit Card using Web based application. Our system was responsible to
gather the customer information and store it into the database. These data
was providing feed to other downstream system mainly to the "Credit Card
Services Front" application where these data are available for credit
evaluators to View, Process and finalize the credit card applications. This
front has multiple screens for various analyzing purposes. The system was
tested using manual and automated testing methodologies.
Responsibilities:
. Performed the GUI testing by defining GUI checkpoints to check frames,
tables, links, images, and image links.
. Used SQL Queries to verify the data from the Oracle database.
. Created QA Master Plan in co-ordination with the QA Manager, prioritized
and distributed the tasks to the team for effective execution.
. Formulated a Test Plan and manual Test Cases that comprehensively tested
the critical components of the application.
. Performed manual testing and End-to-End Test Cases to test the various
modules and the integration between them.
. Actively involved in identifying the critical defects that had a high
impact on the overall functionality of the application.
. Logged critical defects in the bug tracking system and assigned them
severity and priority based on the impact to the application.
. Involved in managing the weekly status reports that detailed the manual
test execution percentage and also the ratio of the passes versus failed
test cases.
. Mapped manual test cases to requirement updates and change requests.
. Used Defect Tracking System of Quality Center to Report, Update and
Analyze Defects during the entire Software Testing Process.
. Worked on post production issues to make the application stable in
production environment.
CITIMORTGAGE Dallas, TX
May 08 - Jan 09
QA Analyst
Loan Origination System was concerned with integrating CitiMortgage Loan
Origination System with their website that provides a comprehensive
mortgage navigation guide that facilitates a user right from the pre-
approval process to the closing date, making sure that they receive the
level of service a customer deserves every step of the way. The project was
a web-based application involving the automation of Mortgage loan
origination process and we used Selenium for testing the web applications
beginning from origination/opening a mortgage application through
funding/closing. The system performed all the business functions of the
loan process such as set-up Account information, New Loan set-up, the
Appraisal, credit, and income. The project involved modules for Pre
Approval, Application, Pricing, Processing, and Closing. The system
performs all the business functions of the loan process such as set-up
account information, new loan set-up, escrow analysis, appraisals, credit
and Income.
Responsibilities:
. Formulated manual test cases for LOS Application.
. Performed manual testing on Admin, Authorization, Closing and Funding
modules of the Loan
. Origination System. Formulated a Test Plan and Test Cases that
comprehensively tested these critical aspects of the loan life-cycle.
. Executed End-to-End Test Cases that tested loan navigation from Loan
Origination to Funding.
. Analyzed the manual Test Cases that were stable enough to be automated.
. Modified and documented VB scripts for regression testing using QTP.
. Analyzed requirement updates and mapped them with the respective manual
Test Cases.
. Maintained test Cases in Clear case according to the Release Versions.
. Performed the Backend testing using the SQL Queries and also validated
the UI values against the database.
. Testing of Appraisal and Tile order modules, stipulations, VOM, VOE, VOD,
underwriting guidelines.
. Validation of 1003 form, Loan Summary view and migration of
responsibilities from Loan coordinator's to Approvers/Regional Managers
and Funders.
. Communicated with the automation team about Test cases that needed to be
automated.
. Involved in getting the TEST Environment setup.
. Formulated a set of manual test cases that would identify the overall
functionality of the application from loan origination to funding.
. Active participation in decision making and Defect Tracking Meetings with
Business Analysts, Developers and other stake holders.
. Facilitated meetings between Business Analysts, Database Administrators
and QA team to resolve issues regarding the requirement updates and/or
changes in the database fields.
. Trained and presented demonstrations to the end users and stakeholders.
. Prepared Test sets, all possible combinations of the data required to
test each requirement and created Data Driven automated scripts using
QTP.
. Migrated test scripts, test cases from excel to Mercury Quality Center.
RBC Centura Bank, FL
FEB 07 - apr 08
QA Analyst
I have worked as a QA tester on Web Based Application at Centura Bank
responsible for Time reporting and billing for bank employee. Application
was developed in house to minimize the manual time authorization via
automated application with the workflow.
Responsibilities:
. Developed test cases and test scripts in Test Plan Manager.
. Created various scenarios to verify and compare results between different
Modules.
. Report defects and discuss details with Project managers.
. Created traceability matrix between requirements in Requirement plan
manager and test
cases in Test plan manager.
. Performed functionality testing which involved the testing of all core
functions of the
application.
. Performed different types of testing like Positive, Negative,
Integration, Regression.
. Tested backend database using SQL Queries that are written in Spool so
that Regression
test can be carried out easily.
. Responsible for analysis, reports and defect tracking.
. Actively attend meetings with fellow testers and other groups to evaluate
the progress.
SET BLUE, SURAT
JAN 05 - NOV 06 (Part time)
QA Analyst
Set blue is web and software development company which provides IT
solutions to organization around the globe. Our project was built up a
custom website for a chemical company. I was involved in testing the order
entry form module.
Responsibilities:
. Designed and creating manual UI and functionality unit test cases.
. Responsible for creating test scenarios for Integration testing, system
testing, and regression testing after the system was migrating.
. Executed test cases and verifying that results produced by the system
match expected results.
. Provided reports defining defects in each modules tested.
. It's an Order Entry Application, which allows representatives to submit
order forms.
EDUCATION
Bachelor of Commerce major in Accounting and Audit from South Gujarat
University