Customer Service Sales

Marcus K. Hunt

**** ******** *****

Charlotte NC 28205

HOME : 704-***-**** * CELL: 704-***-****

********@********.**.***

Education:

****-**** ***** ******** ***** University

Business Administration Degree

Work Experience:

September 1993 - September 2010

USA Mobility, Inc.

Charlotte, NC

Operations Manager (1999 - 2010)

- MANAGED THE DAILY OFFICE FUNCTIONS

- MANAGED CUSTOMER SERVICE & INVENTORY

- HANDLED SENSITIVE CUSTOMER SERVICE CALLS

Assistant to the Southeast Market Vice President

- PREPARED THE DAILY SALES REPORTS, WEEKLY SALES STATUS REPORTS,

AND THE SPECIAL VP PROJECTS

- PROVIDED SALES AND CUSTOMER SERVICE SUPPORT FOR THE SOUTHEAST

MARKET

- COORDINATED THE PAYROLL FOR THE SOUTHEAST MARKET

- SET UP NEW PURCHASE ORDERS AND VENDORS

- PROCESSED INVOICES

Frequency Upgrade Project Coordinator

- CONTACTED AND COORDINATED THE LARGE ACCOUNTS (500+) FOR ON-

SITE

VISITS IN ORDER TO UPGRADE THEIR COMMUNICATION DEVICES

- SET UP TEAM AND TRAVELED NATIONWIDE TO SUPERVISE THE PROJECTS

ON-SITE

- MAINTAINED UPDATED REPORTS FOR CUSTOMERS

- HANDLED CUSTOMER SERVICE WITH THE ACCOUNTS AFTER THE ON-SITE

VISIT

Sales Support Manager (1996 - 1999)

- MANAGED PAGING & CELLULAR INVENTORY

- MANAGED ACTIVATIONS TEAM

- WORKED WITH SALES STAFF WITH ACTIVATIONS & PROBLEMS

Cellular Administrator (1994 - 1996)

- MANAGED THE CELLULAR PROGRAMMING DEPARTMENT

- MANAGED CUSTOMER SERVICE

- MAINTAINED SALES PAPERWORK & CUSTOMER CONTRACTS

Cellular Programmer (1993 - 1994)

- PROGRAMMED CELLULAR PHONES & PAGERS

- CUSTOMER SERVICE

May 1990 - September 1993

Spirit Rent-a-Car

Charlotte, NC

Branch Manager

- MANAGED RESERVATION ASSOCIATES

- ACCOUNT REPRESENTATIVE TO THE INSURANCE AGENTS

- SCHEDULED CAR RENTAL RESERVATIONS

REFERENCES AVAILABLE UPON REQUEST

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