Project Manager Management

Brian J. Mangravite, PMP

Elmwood Drive Parsippany, NJ 07054 H: 973-***-**** O: 973 386

**** ***********@****.***

PMO Developer/Manager and Program Manager

Certified PMP with more than 17 years experience in a variety of business

settings and industries including city government, telecom, insurance,

manufacturing/processing and consulting. Proven track record of successes

spanning s/w and business product development, marketing support,

management of global business alliances and enterprise level re-

engineering. Successfully directed teams of highly technical developers as

well as very senior management of major multi-national corporations.

Specializing in mentoring project managers, establishing standards and

rigor for corporate direction in project management.

Career Highlights

. Program Manager for corporate level business transformation targeting

a $120M reduction in corporate run-rate [EmblemHealth]

. Program Manager for extensive system and process changes resulting

from industry-wide class action litigation. [Horizon BCBS]

. Program Manager for ground-up development of a billing system. [Virgin

Mobil]

. Project/Program Managed series of Business Alliances resulting in $300

million in revenue. [Avaya]

Qualifications

Program/Project Management/PMO...Strategic Planning...Systems

Analysis/Procedures...

Budget and Resource Management... Risk Management...Team Building...

QC/QA...

Marketing Support... Business / IT Partnering... Problem Solving...

Negotiations... Consultation... Process Development... Training /

Mentoring...

Professional Summary

Independent Consultant Project/Program Management & PMO 07/2007 -

Present

Clients and Accomplishments Include:

JP Morgan Chase - PMO and Business Process Engineer

. Technology Workflow and Project Management Process Improvement including:

Staffing and Resource Management Process, Client Services Process,

Acquisitions Process, Application Infrastructure Process and Production

Cost-Cutting.

. Managed department budgets including actuals, forecasting and vendor

costs.

. Senior Management Status Reporting.

. Performance Metrics Tracking.

. Release Management Process.

International Flavors and Fragrances Inc, - PMO Process / PMO Architecture

. Analyzed current PMO practices, corporate culture, process pain points

and desired end point, crafted a PMO Design Lifecycle, Templates, and

Artifacts to achieve project management goals and best practices

including: Project Lifecycle, Opportunity Statement Business Case,

Project Charter, Standardized Status Reporting, Post Production Project

Audit Process.

UnitedHealth Group Inc.- Program Manager of Claims Highway

. Managed Claims Highway development and phased deployment, facilitating IT

and Business partnering, tracked financials (overall budget $14.8M),

resources, status to stakeholders and upper management.

EmblemHealth Inc. - EPMO Manager / Program Manager Consultant

. Managed Provider File integration efforts, facilitating IT and Business

partnering, required by a merger of two major health insurers.

. Managed enterprise wide business transformation cost cutting effort

encompassing Call Center, Claims, Finance, Healthcare Operations, Medical

Vendor Mgmt, Purchasing, Sales and Marketing aimed at reducing yearly run-

rate by $100-120M.

Kraft Foods - Program Manager Consultant

. Consulting position to plan and initiate remediation of 630 software

applications to fulfill contractual obligations to outsourced IT support.

. Mentored Project Managers as needed, facilitated issue resolution.

. Arranged and tracked funding and overall progress of remediation efforts.

Horizon Blue Cross Blue Shield

Division Program Manager / PMO Manager (Employee) 12/2005 - 6/2007

. With 7 direct reports and large extended team (50-70), Program Managed

all system and process changes for a major Healthcare Insurance

Corporation mandated by state law and large class action litigation.

Litigation settlement involved 226 terms, resolved by 30 different

projects. Projected timeline: ~2 yrs. Budget $140M+. Delivered ahead

of schedule.

. Engineered corporate process improvement changes for resource

management controls. Included tracking of resources, skills inventory

processes, approval and gating process for delegating project

resources, resource usage reporting, tracking, etc.

. Coached and mentored project managers in areas of project management

procedure, corporate lifecycle controls, project management tracking

application (BEN and Method Engine).

Adea Solutions / Hewlett-Packard / City of New York

Change Control Process Developer Consultant 2005

. Developed Change Control Process for Emergency Communications

Transformation Project for City of New York. Development of the

process was a critical aspect of the SOW for a multi-million dollar,

multi-year development effort launched in the wake of 9/11. Project

consisted of 44 component projects including construction efforts,

communications re-engineering, call center development, etc. for NYPD,

FDNY, and EMS.

Virgin Mobile USA

Program Manager of Corporate Initiatives (Employee)

2004

. Program Managed ground-up development of a new billing system for a

prepaid cell phone company coordinating all business and IT project

managers (4 PM's, 30-40 full team). Budget $5M. Timeline ~ 6 Months.

Completed on time and budget.

. Established Risk Management and Mitigation Process resulting in

reduced failure, improved timely delivery and to safeguard bottom

line.

Option One / Avaya / InfoTech

Project Manager Consultant for HR Recruitment Task Force

Lead Project/Program Manager for Global Alliances (Employee)

Project Manager Consultant for Services Marketing 2000 -

2003

. Generated $300M revenue by successfully managing series of Business

Alliances. Negotiated deliverables, deadlines, managed large teams and

sub-teams consisting of Senior Managers from multi-billion dollar,

multi-national corporations. Extensive virtual team experience.

. Researched and developed tailored status presentations to upper

management on weekly basis successfully conveying critical information

in a highly pressurized environment to VP and CEO level.

. Developed customized business cases for strategic partners to

illustrate potential ROI from business alliances, justified large

budgets incorporating joint marketing, demo equipment, sales force

training, and on-going support.

. Built business for the corporation through development and

implementation of new recruitment plan that successfully recruited

over 1000 new employees within 30 days of deployment. Intensely

deadline driven environment to fully staff all aspects of the business

unit being spun off of Lucent that would ultimately become Avaya.

AT&T

Consumer Billing System Project Manager

RICS District Lead Project Manager

CAM Project Manager and Product Interface 1990 -

2000

. Resolved $40-$75 million monthly projected vs. actual revenue

discrepancies by coordinating with information providers to identify

defects in information flow resulting in improved data accuracy and

efficiency for monthly bill closings.

. Created binding project management templates and processes for test

billing lifecycle, trained project management personnel in new

processes. Reduced avoidable rework by 75% and improved cycle time for

Business Communication Billing System environment.

. Established project management process, hand-off responsibilities,

quality gates, and direct measures of quality for software development

district and its external suppliers, resulting in reduced error and

rework.

Education and Certifications

PMP in good standing, Project Management Institute

Master's Certificate in Project Management, Steven's Institute

Certificate in Marketing and Product Management, St. John's University

Quality Assurance and Process Improvement, AT&T School of Business

Computer Programming Certificate, Chubb Institute

Bachelor's Degree with Distinction, Radio and Television Broadcasting,

University of Arizona

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