Customer Service Administrative Assistant
Resume:
Janis Holt
Lago Vista, Texas **645
512-***-**** Home
512-***-**** Cell
SUMMARY OF QUALIFICATIONS:
Self motivated to meet departmental and company objectives. Excellent
organization and communications skills that contribute to administrative
and customer support.
EXPERIENCE:
REMAX-Austin Advantage - Austin, Texas 2005 - 2007
Administrative assistant
Switchboard
Greet customers
Data entry
General clerical duties
Prepared month end sale reports
LEADINGEDGE PERSONNEL - Austin, Texas 2004 - 2005
Administrative assistant
General clerical duties
Accounting
US BRICK - Austin, Texas 1997 - 2001
(HANSON BRICK)
Secretary / Inside sales
Switchboard
Assisted customers in selection of brick to match architecture style
Facilitated problem resolution for homebuilders and customers
Tracked and prepared monthly sales for three sales representatives
Processed work and purchase orders
Daily bank deposits
LONE STAR INSURANCE COMPANY - Austin, Texas 1994 - 1997
(A division of Allstate) Call Center
Customer service representative / Underwriter (Personal lines - auto)
Process insurance applications, policy changes and applied payment to
accounts
Provided phone assistance for insurance agents and customer inquiries
Utilized rate guide covering a 15-state area
Janis Holt Page 2
TEXAS AMERICAN BANK - Austin, Texas 1984 - 1993
(BANK ONE)
Installment Loan/Real Estate Secretary/Credit Supervisor
Process installment and interim construction loans
Bank reconciliation, tax and title
Credit and Collections
TEXAS COMMERCE BANK- Houston, Texas 1973 - 1984
(CHASE BANK)
Loan Processor/Customer Service Representative
Processed installment loans and payments
Bank reconciliations
Tax and title
TRAINING:
Microsoft excel
Microsoft word
Windows 00, XP, Vista
Internet
Outlook
Ten key
Data entry
Time slips
Quick books
Management courses offered by companies including:
Time management
Interpersonal skills
Leadership skills
Accounting courses
Contact this candidate