Customer Service Representative

Valerie Bump

*** ****** ******#**

Vista, CA **083

Phone >> 760-***-****

Email >> ********@*****.***

QUALIFICATIONS

A skilled, dedicated receptionist with more than 21 years recent

experience in two companies. I also have a customer service

background. I was a customer service representative in three

divisions of a food products company. I started in customer service,

was promoted and did account receivables for Feinberg Distributing.

In another division I had direct customer contact: eventually up-

selling products on customer orders. A motivated team player, I enjoy

working on phones, am highly focused, detail oriented, flexible and

very sensitive to deadlines.

Technical Proficiency:

Software:

. Microsoft Office Suite (Word, Excel, Outlook), Access

Platforms:

. Windows 2005, 2007 and 2009

. Mac OSX

EMPLOYMENT

Mid April, 2010-present Temporary assignments, Focus group work,

babysitting

1994- March, 2010 Minnesota Nurse's Association -

Receptionist 345 Randolph

Avenue, Ste. 200, St. Paul, Minnesota 55102

Contact: John Lose 651-***-****

In addition to answering multi-line phones

. Provided administrative support to Finance Director, other departments

. Proofed & mailed payables checks

. Mail & delivery handling, sorting

. Oversaw fax/copier machine; fixed paper jams, problems

. Compilation & data entry of conference evaluations, reports

. Outbound calling for political, other departments

1988 - Nov. 1994 Judy/Instructo - Receptionist

6442 City West Parkway, Eden Prairie, MN 55344

Co. now owned by Frank Schaffer

Contact: Joan Langsdorf 877-***-****

1979-1988 International Multifoods - Customer Service

Representative

City Center, 6th St. & Hennepin,

Minneapolis, MN 55404

Contact: Jim Marshall 612-***-****

1977-1979 Feinberg Distributing/Reuben Meats - Customer Service

Rep./Accounts Receivable Clerk

Division of International Multifoods (see above)

Contact: Greg Hess

Jan. 1977-Nov. 1977 Spotts International - Receptionist

1300 Old Highway 8, New Brighton, MN 55112

Contact: Onolee Spotts 612-***-****

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