Dale Timberlake
***** *. **** ***., ********, Arizona 85308
PO BOX 10511 Glendale, Arizona 85318-0511
623-***-**** ***********@***********.***
http://www.linkedin.com/in/daletimberlake
CAREER PROFILE
IT Senior Manager with a BS in Business Administration, Twenty-five years
of direct, hands-on Professional experience managing, leading, planning,
staffing, budgeting, and executing corporate IT directives. Experience
includes but is not limited to collaborating with various functional
organizations to clarify and define complex project requirements and
business cases. This has included statements of work, managing strategic in
nature project portfolios, developing, tracking and revising highly complex
project plans and budgets, mitigating risks, leading problem resolutions,
bringing issues to closure and escalating as necessary to meet timelines.
IT Project Manager with proven ability to direct multi-department, cross-
functional teams coordinating requirements analysis, risk assessment,
contract negotiation, change management, data conversion, and user
acceptance testing. Strong communication and presentation skills.
SIGNFICANT PROFESSIONAL/PERSONAL ACCOMPLISHMENTS
. Reduced utility expense by over $1,000 per month by changing the
utility service type with SRP, and modifying the daily work schedule
around the time of day commercial rate. (TriMedica)
. Increased sales by 27%, reduced backorders to 0%, on time shipments to
100%. (TriMedica)
. Completed ERP Installation, final result was the project was completed
within 6 months, all deliverables were met, and the project completed
$60K under budget. (Marcolin USA)
. Coded a capacity program. Resulted in the reduction of the production
workforce of 50 employees while maintaining 100% on time production.
Savings of $52,000 per month in labor costs. (VSI Fasteners)
OPERATIONS MANAGEMENT
. Process problem resolutions, Resolved complex organizational problems,
Redesigned Production flows, Restructured to achieve 11% labor
expense. (TriMedica)
. Coded a capacity program. Resulted in the reduction of the production
workforce of 50 employees while maintaining 100% on time production.
Savings of $52,000 per month in labor costs. (VSI Fasteners)
. Reduced on hand inventories, resulting in inventory turns between 6
and 8 per year. (LOCKHEED, CALCOMP Digitizer Division)
. Established a shop floor scheduling module that advised each work cell
of the job priorities within the current 24 hour period. (ITT Cannon)
. Produced a production plan in agreement with Sales and Marketing to
control the finished product inventory in a semi custom product to
allow fulfilling customer orders within a 24 hour period. (Lockheed
Calcomp)
. Redesigned production flows to reduce required operators from 6 to 2
while increasing production by 20%. (TriMedica)
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INFORMATION TECHNOLOGY EXPERT
. Expert level MS Office Professional 2007, 2003, 2000, 97,
Developer Editions, MS Project, Microsoft; Active Directory,
DNS, Exchange Server 2003, Terminal Server.
. Performed the installation of the following ERP / MRP software:
PEOPLESOFT APPRISE SYSPRO
SAP MAX TCM
MAPICS COSMIC MAS-90
. Created a Purchasing program for ACM Equipment trained Service
Department, Purchasing, and Accounting on usage of new program.
. Created Custom Production software for tracking and billing of
water usage, from various sources to the customers.
. Performed various acquisitions of new companies to integrate
them into the voice and data network.
. Hands on Administration of WinTel, and Novell servers
. Managed installation and administration for the following PBX
systems;
Toshiba InterTel Samsung
AVAYA Fujitsu Various Voice mails,
Intuity call center
ORGANIZATIONAL LEADERSHIP
. Senior Executive (Director Level, 9 years). Directly responsible for
corporate initiatives, personnel, budgets, training, and facilities
utilization.
. Mid Level Executive (Manager Level, 6 years).Provided leadership and
technical oversight, conducted recruiting, interviewing, training, and
professional guidance for employees. Responsible for budgetary
planning and expense control.
. Operational Management (Supervisor Level, 10 years). Responsible for
operational performance to plan and budget, staffing levels,
performance reviews, MBOs.
EDUCATION
Bachelor of Science (1993)
University of Phoenix
PROFESSIONAL MEMBERSHIPS
CEO/ CIO/COE/COO/CFO/Head/VP/ Director/President Level - Senior Leadership
Group
Project Manager Networking Group
SYSPRO User's Group
PROFESSIONAL CERTIFICATIONS
Progress DBA
Progress 4GL Programming
Arizona Teaching Certificate
Page 3, resume, Dale Timberlake
PROFESSIONAL EXPERIENCE
1985-Present Pegasus Specialties - Glendale Arizona
Title: IT Business Systems Consulting
. Perform various software upgrades, and reengineering,
. ERP diligence, infrastructure recommendations, and installations, custom
database programming,
. LAN / WAN design and installation, hardware and software configuration,
Microsoft and Novell administration. Consulting since 1985.
. Abrams Consulting-Wells Fargo, process IT installation for a bankruptcy.
. Salt River Project: PeopleSoft Purchasing module.
. Systems Technology Group: Novell Admin, Wireless install for John Deere
at Civic Center.
. Regulus Group: (payment services); Novel Administration
. Adaman Water Company: Created Custom Production software for tracking and
billing of water usage, from various sources to the customers.
. Young Builders Roofing: Novell Administration.
. Pofolks Restaurants: Migrated programming from Zenix to Windows.
2008-2009 TriMedica-HomeCure-PurQuality - Tempe Arizona
Title: Project Manager/IT Director/General Manager
. Managed pivotal financial turnaround for Nutraceutical manufacturer with
three profit centers ($6M in sales). Charged with correcting operational
issues that negatively affected production, profit, and morale.
. Direct global operations-manufacturing, materials management, quotations,
financial reporting, human resources, Payroll, information systems, and
sales/marketing.
. Completed the configuration of the SysPro ERP system, coordinated with
external consultants to maintain software to current revision levels, and
changed most service providers to reduce ongoing expenses.
. Manage Payroll system time collection, and processing batch data to ADP.
. Redesigned the production flow for the liquid line to fully automate the
previous semi manual process.
. Reduced utility expense by over $1,000 per month by changing the utility
service type with SRP, and modifying the daily work schedule around the
time of day commercial rate.
. Promoted to General Manager, increased sales by 27% in first year,
reduced backorders to 0%, on time shipments to 100%.
Page 4, resume, Dale Timberlake
2007-2007 Grand Canyon University, SunGard - Phoenix, Arizona
(contract)
Title: Project Manager/Technical Director
. Contracted to develop, establish and maintain technology standards,
develop, implement and maintain system and process documentation, work
with CIO on budgeting, funding, procedure and policy issues.
. Manage network operations, user services, and technical support staff.
Negotiate contracts with and coordinate activities of hardware, software,
telecommunications, support, and training vendors. Develop and communicate
standards for use, operations, and security of network, personal
computers, and Data. Research and evaluate technologies. Backup the CIO.
2005-2006 The Mentor Network - Phoenix, Arizona
Title: Project Manager/Western Division IT Director
. (Provider of health services to physically and mentally challenged
patients in 32 states)
. Direct management of Western Division hardware, software, and customer
focused quality support for 1000 users located throughout 7 states
including the following areas of management; Budget Maintenance, IT
performance to budget.
. New business acquisitions, current office moves and expansions, hardware
and software purchases, premise cabling, contract voice and data services,
business systems programming, administration for servers, workstation
setups,
. Project Manager for new business system implementation, manage a team of
4 IT Analysts, manage utilization of network resources, SOX implantation,
COBIT.
. MS Access programming with data upload capability with Oracle, and
various state Financial Management systems.
2004-2004 ART WHOLESALERS INC. - Chandler, Arizona
Title: Project Manager
. ERP implementation and migration from MAS-90. Hired to rebuild and
strengthen the MIS department, to develop a capital budget strategy, and
to implement ERP software (TCM).
Title: Manager of MIS
. Responsible for all Infrastructure MIS operations including Payroll
processing. Manage leasing, or purchasing of capital equipment, creation
of new budgets, and performance to budget, selection of corporate hardware
and software, Windows 2000 Terminal Server and Workstations, WorkWise TCM
ERP system implementation, SonicWall Firewall, Microsoft Exchange Server,
Responsible for custom programming to support internal and external
customers. Manage the LAN and WAN performance in a full mesh multi-state
WAN. Trained users in Microsoft Office Suite. Processing for Payroll from
badge collection terminals.
. Managed corporate office relocation to new facility. Completed required
facility upgrades, service moves, new Toshiba PBX system, moved all office
equipment and setup, moved all user desktop hardware, installed all
premise cabling as required.
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2000-2003 MARCOLIN USA Inc. - Scottsdale, Arizona
Title: Project Manager/Director of MIS
. Project Manager for implementation of Apprise ERP hardware, and software,
project tracking using MS Project. Responsible for all Infrastructure MIS
operations, Responsible for custom programming to support internal and
external customers. Managed leasing, or purchasing of capital equipment,
performance to budget, selection of corporate hardware and software, Mixed
Novell, Windows 2000 Terminal Server, and SUN UNIX environment, Novel
GroupWise mail server, Border Manager Firewall Server. Kronos, and Symbol
data, and time collection for Payroll, and Order Fulfillment.
. Due-diligence at Marcolin USA for selecting, installing Apprise ERP
System, and 18 software modifications for the Apprise ERP software.
. Migrated data from JDEdwards to OMNI and ultimately to Apprise.
. Installed AVAYA PBX system and call center which was part of a merger.
1996-1999 ACM EQUIPMENT - Phoenix, Arizona
Title: IT Site Services Manager
. Track PBX usage, and process managerial reports, desktop support for 400
users. Direct the selection, and installation of new business software
packages. Write database programs as required to support divisional goals.
Manage and purchase all office equipment, forms, and supplies to all
branches. Provide user Training of application software.
. I created a Purchasing program for ACM Equipment, trained Service
Department, Purchasing, and Accounting on usage of new program.
. Managed the infrastructure for 4 sites, Phoenix, Tucson, Las Vegas, and
Albuquerque.
1995-1996 VSI FASTENERS INC. - Phoenix, Arizona
Title: Inventory Control Manager
. Manage the installation, and operation of the MAX MRP II system,
Management of the Inventory/Production Control Departments, Create and
implement Policy and Procedures. Direct and manage a total reset of
inventory operation criteria for manufacturing and distribution channels.
Directly reporting to the COO.
. Interfaced with the Btrieve Database within the MAX software to create
custom programs from live data. Modified MAX configuration settings in
mass to expedite correct running of component demands.
. Coded a capacity program to allow scheduling of jobs on the production
floor, based on production scheduled demand, machine utilization, and
manpower utilization. Resulted in the reduction of the production
workforce of 50 employees while maintaining 100% on time production.
Savings of $52,000 per month in labor costs.
. Performed diligence in evaluating a potential acquisition of a company
based in Newark, NJ. Evaluation discovered that the division was lacking
the component inventories required to maintain planned production
schedules. Result was not to acquire the company.
Page 6, resume, Dale Timberlake
Additional Career History in Operations:
LOCKHEED, - Scottsdale, Arizona: Supervisor Master Scheduling/Production
Planning Departments
ITT CANNON, - Phoenix, Arizona: Inventory Control Supervisor
INTEL CORPORATION, - Phoenix, Arizona: Materials / Production Planning,
Buyer/Planner