Robert Fiertek
***** ******** ***** ? Austin, Texas 78732 ? 718-***-**** ?
*******@*****.***
Mid-to-Senior Level Marketing Communications Strategy Creative
Talented, creative, success-oriented Marketing Professional with 12 years
of broad experience, generating value through development and
implementation of innovative business growth, branding and marketing
strategies. Energetic, hands-on executive with proven success
orchestrating the entire marketing process, paying attention to budgets,
time frames, quality and product specifications. Highly articulate with
excellent communication and presentation skills at all professional levels
including executives, partners and press.
Resourceful: Reduced ad costs by over 95%, while increasing sales,
devising and implementing a viral marketing strategy.
Driven: Key member of executive team responsible for sales increasing 97%
this past year in a mature market sector.
Dedicated: Worked marathon 27 hour shift on a proposal that won the
company its first ($120M) university project.
? Creative Branding & Marketing ? Strategy & Thought-Leadership
? Print & Online Media
? ROI & Value Proposition ? New Product Introduction ?
Client Retention
? Budgeting & Cost Control ? Marketing Positioning ?
Competitive Analysis
? High-Impact Presentations ? Product Evangelist ?
Written & Graphical Support
PROFESSIONAL EXPERIENCE
Director of Marketing - Banking
2008 - 2010
WINCOR NIXDORF, INC. - Austin, Texas
Fast Growing $300M U.S. Division of #2 Globally Ranked Manufacturer of
Bank/Retail Cash Handling Solutions
Promoted to Marketing Director of the U.S. Banking Division after only six
months. Spearhead marketing initiatives with accountability for developing
and maintaining marketing budget. Report to VP of Product Management &
Marketing, and collaborate with product management, technology, sales, and
business development in support of corporate goals.
Redesigned, rewrote and relaunched visually appealing 'Americanized' sales
collateral -- brochures, datasheets, white papers, presentations, sales
decks, web site, proposals, ads, mailers, trade show booth backdrops, and
product demo videos. All materials feature improved, unified messaging and
positioning across the U.S. Organization and are designed to strategically
influence regional sales force and reseller efforts. Company growth is
accelerating, with sales up by 97% this past year.
Developed and maintain database of client success stories. Write and
publish case studies, customer testimonials, and joint press releases.
Produce company email newsletter and product specific email campaigns for
distribution to clients.
Build and maintain relations with key press, customers, resellers/vendors,
industry analysts, and colleagues. Regularly collaborate on projects with
company personnel in Europe (Germany, Italy, Spain, Great Britain).
Continually track competitors, industry, emerging trends. Utilize industry
experts in development of marketing differentiation and segmentation
strategy. Continually refine sales/marketing techniques.
Orchestrate all trade shows and events, acting as a company spokesperson.
Produce all show-specific marketing materials including booth layout and
concept. Conduct direct mail, promotions, media/press tie-ins, pre-show
and post-show communications. Facilitate customer meetings.
Redeveloped and relaunched U.S. website, featuring 'localized' copy and
graphics. Provide creative, graphics and copywriting support across U.S.
organization as needed, including development of custom user interfaces for
clients.
Marketing Manager
Reported directly to President & CEO. Key member of marketing team on
event preparation, press releases, sales collateral.
Developed new demo facility on an extremely constrained budget. Designed
the facility, produced proposals and renderings, budgeted project, won buy-
in of unusual proposal from executive management, corralled equipment,
managed construction and set-up, created all graphics and text signage.
Highly collaborative project, working with operations, R&D, finance, IT and
many other divisions. My efforts led to cost savings of 70% over original
estimates.
Wrote, produced, directed, filmed and edited a series of product
demonstration videos designed to showcase the advanced features of our
retail Point Of Sale (POS) and Back Office solutions.
Composed product comparison charts, USP documents. Subject matter expert
in marketing and strategy in the business-to-business banking and retail
sectors -- automation, mobile banking, POS and back office, security, multi-
vendor software.
Robert Fiertek ? 832-***-**** ? *******@*****.***
Page 2 of 3
Marketing Coordinator - Houston Office
2007 - 2008
LEO A. DALY - Houston, Texas
Top-Five Global Planning/Design Consulting Practice with 27 Offices
Worldwide
Reported to Business Development Director. Accountable for implementing
marketing plan, monitoring results, and reporting effectiveness of
marketing campaign to senior management. Wrote comprehensive, customer-
focused proposals and developed substantive, rich multimedia presentations.
Generated all marketing materials -- brochures, articles, datasheets,
direct mailers. Ensured integrity and correctness of all materials and
that content was 'on message'.
Founder/Creative Director/Web Developer
2006 - 2007
SEQUENCE A C E - Austin, Texas
Marketing, Branding & Web Consulting Co-Op
Envisioned concept and founded this informal marketing/brand identity
practice, specializing in delivery of creative and marketing strategies,
primarily to web start-ups. Generated strategic marketing and branding
solutions for several start-ups after performing rigorous analysis,
research, and due diligence. Directed development of client web sites --
conceptualization, design, graphics, hand-coding of web pages, marketing,
search engine optimization, Google AdWords programs, PR, viral and guerilla
marketing. Designed a retail storefront in alignment with the company's
brand image -- the completed project was the winner of several civic design
awards.
Marketing Director
2001 - 2006
PFLUGER ASSOCIATES - Austin & San Antonio, Texas
Award-Winning 80 Person Regional Design Firm Specializing in the Education
Sector
" ... Robert is the best marketing director we have
ever had." - company president Brad Pfluger
Key member of senior management team working to develop company vision,
brand identity, and growth strategies. Conducted extensive SWOT,
competitor and USP analyses. Composed all business and marketing plans --
strategies, tactics, budgets and timeframes. Executed on marketing plan,
monitoring and reporting results to senior management.
Developed consistent branding 'look & feel' and messaging in alignment with
company goals and implemented branding across all company collateral,
producing all marketing materials.
Created hard-hitting, content-rich marketing programs that drove market
awareness, leads, and revenue through the business development channel.
Collaborated with senior management and outside agency to develop initial
company web site. Provided regular site updates and improvements.
Produced customer-focused RFQ proposals and presentations, yielding
response rates approaching 75%. Worked with management team on interview
strategies. Created all presentation materials. Personal contributions
led to the company expanding into several significant new market segments.
Coordinated all trade shows. Produced all show-specific marketing
materials. Supervised media placement, direct mail, and promotions. Acted
as company evangelist to clients, prospects, and industry.
Generated story ideas. Photographed company projects. Tracked industry
competitions, producing all entry materials.
Built in-house marketing consulting services business segment, bringing in
several A/E clients and generating supplemental revenue for the company.
Reduced internal marketing costs by bringing previously outsourced roles in-
house: web development, photography, graphics, copywriting, ads, trade show
booth development, saving the company hundreds of thousands of dollars.
Marketing Director - HolidayTime
1999 - 2001
iZATION SYSTEMS/HOLIDAYTIME - Austin, Texas
Online Specialist Retailer / B2B Supply-Chain Platform Developer
Produced and implemented marketing plan that reduced marketing costs by
over 95% while increasing sales.
Generated all marketing materials - datasheets, ads, proposals, product
photography.
Redeveloped and re-launched retail website, optimized for organic search
(SEO). Created, initiated and tracked guerilla marketing programs --
'grass-roots' banner placement, site recommendations, 'word' buys.
Collaborated with supply-chain marketing director (iZation Systems) on
creating novel B2B market initiatives.
Extensively researched online retail market sector. Acquired subject
matter expertise in customer retention, user interface design, guerilla
marketing, channel strategy, pricing, online retailing, supply-chain
management software.
Robert Fiertek ? 832-***-**** ? *******@*****.***
Page 3 of 3
SUMMARY OF PRIOR JOBS/ROLES
Technology Internships: Compaq, BroadCloud, DejaNews, Pearl Street Power
Web Start-Ups (Partner/Owner): DayFair, BaTaBing!, ClearSpend
Researcher: The Enterprise Mission, Hoboken, NJ (93-97) - Lectured
nationally. Produced original research -- key components of my work were
featured in the recent New York Times non-fiction bestseller "Dark
Mission".
Planner/Designer: Lawrence Associates (93-97), Jeter Cook & Jepson (88-91)
- Winner of several design competitions.
Owner/Manager: Central Cafe (91-93).
EDUCATION & TRAINING
UNIVERSITY OF TEXAS AT AUSTIN
1999
Master of Business Administration Degree Focus on Marketing, Information
Technology, Entrepreneurship, Real Estate. Coursework in Business
Management, Statistics, Macro and Micro Economics, Finance.
PRATT INSTITUTE, BROOKLYN, NY
1988
Bachelor of Architecture Degree Coursework in Design, Project Management,
Computer Graphics, Film & Video
Marketing Strengths: Advertising, Analyst Interviews, Business
Development, Communications, Competitor Analysis, Copywriting, Corporate
Vision, Cost Reduction, Creative Services, Customer Loyalty, Design,
Entrepreneurial Leadership, Evangelizing, Financials, Grassroots, Layout,
Positioning, Research, Strategy, Media Placement, New Market Development,
Presentations, Press Releases, Pricing, Print Media, Product Development,
Profit & Loss (P&L), Product Positioning, Project Management, Proposals,
Public Relations (PR), Reseller Tools, Revenue Growth, Trade Shows, Trend
Analysis, White Papers.
Software Competencies: MS Office (Word, Powerpoint, Excel, Access),
Graphics tools (InDesign, Photoshop, Illustrator), Video/animation tools
(Flash, Premiere), Web tools (Dreamweaver, Fireworks), 2-D/3-D tools
(SketchUp, AutoCAD), more...
Internet Competencies: Search Engine Optimization, Blogs, Google AdWords,
Emails, Website development (hand-coded HTML/CSS/XML), PHP, ColdFusion,
Databases (MySQL), Content management solutions (Drupal, Sharepoint, ModX,
CoreMedia), more...