Project Management

Mandeep Singh Narula

587-***-**** ******@********.**

**** ** ******, **, ********, AB, T6E1R1

EDUCATION

Aug 14’-Apr’16(Expected)

Master in Business Administration (MBA)

Specialization: International Business

University of Alberta, School of Business, Edmonton, AB

Sep’06-June’10

Bachelor of Engineering with specialization in Computer Science

Truba Institute of Engineering and Information Technology, Bhopal

Rajiv Gandhi Technical University, MP, INDIA

PROFILE SUMMARY

3+ yrs of experience as an Operations Coordinator with India Fortune 500 Company.

Rich experience in Project Reporting, Data Analysis, Business / Operational Analysis and Quality Assurance with high

attention to detail.

Acted as Single point of contact for Banking Finance & Insurance domain Operations team and enjoyed assisting smooth

Operational functioning for business worth $130million.

Provided internal tool training to the Business Unit Project Management Office during merger of Tech Mahindra Ltd. And

Mahindra Satyam and received outstanding performer award from Chief Operating Officer.

Proven team player skills developed by liaising with various business departments and resolving critical ad hoc issues.

Worked closely with the top management team that helped develop extraordinary interpersonal and leadership skills.

PROJECTS

Operations Management and MIS Reporting

Sep’12 – May’14

Role: Operations Coordinator

BFSI (Banking Finance & Insurance)-Tech Mahindra

Designed and maintained customer level Sales/Revenue Dashboard by analyzing domain Revenue and EBITDA Reports

Assist in the development of department budgets, monitor expenditures and income.

Prepared resource dashboard to keep track of associates within the unit, identifying project specific resource requirements

and coordinating with the resource management team to optimize resource planning.

Delivered quarterly presentations to Business Unit Head and Sales Head that show the performance of the business unit

against the goals and identified areas of improvement.

Kept track of the outstanding collections for each customer account and ensured centralized coordination and

communication with all Project Managers to resolve pending issues, affecting domain account receivables and cash flows.

July’11 – Sep’12

Google Chrome

Role-Quality Assurance Engineer

Client: Google Inc.

Verifying and testing the compatibility of Applications with the browser and developing test scripts.

Perform manual testing process that follows three phases- Sanity Testing, Build Verification Testing (BVT) and Final

Sanity Testing.

Log critical bugs of the application in Google-Buganizer (Internal test management tool of Google).

VOLUNTEER & WORSHOPS

Youth Restorative Action Project- Edmonton based non-profit organization focused on providing restorative justice to

youth at risk.

First Year representative for MBA Social Committee that is responsible for organizing and coordinating social events

for Alberta School of Business students.

Josh Team (Tech Mahindra Ltd)- F irst associate to start the Hyderabad campus chapter responsible for organizing

and coordinating fun events that involve sports, music, quiz, seminars etc.

Habitat for Humanity-Edmonton- Helped the organization build low cost houses for people under certain wage.

Mandeep Singh Narula

587-***-**** ******@********.**

9830 79 Avenue, NW, Edmonton, AB, T6E1R1

A regular participant of Hyderabad Marathon and completed 21km run twice.

Volunteer in most of the company visits in college, assisting students and hiring Company to conduct a smooth drive

Associated with a nonprofit organization DISHA that provides Education, shelter and food to homeless orphans.

AWARDS

Achieved Mahindra Satyam (Now Tech Mahindra Ltd) Fitness Champion Award contested among 5000+ employees

and received reward of appreciation from The Chief Technical Officer A.S. MURTHY (CEO in 2009)

Rated as Star Performer in Annual Appraisal Process for two consecutive years.

Received “Associate of the Month” Award for designing centralized Sales Dashboard.

KEY SKILLS AND COMPETENCIES

Competencies: Operations Management, Data Analysis, Project Coordination, Project Management, Quality Assurance

and Teamwork

Skills: Strong Communication and Analytical skills, Advanced MS Excel, Requirements Gathering, Expertise on various

Software Development Life Cycles, Quality Control and Strong Presentation skills

Certifications and Test Scores: 700 on GMAT and 1430/1600 in GRE, ISTQB (International Software Testing

Qualifications Board) Certified Manual Tester

Hobbies: Cricket, Adventure Sports, Marathon running, Travelling

Contact this candidate