Manager High School

Laura Turner

**** ******* ***** **

Renton, WA **055

Phone: 425-***-****

Email: *********@*****.***

SKILLS:

. Workstation Setup (Install, configure, update, and maintain)

. Troubleshoot and resolve hardware/software/network issues

. Install and configure computer peripherals (ie. Printers, scanners,

webcams, barcode equipment, time clocks, Etc.)

. Virus/Spyware/Malware removal

. Windows Server Administration (Windows 2000/2003/2008, Exchange

2000/2003/2007, Terminal Server, Application Server, File Server,

Virtual Server (Hyper-V), SQL Server 2000/2005, Etc.)

. Experience in desktop software applications (Inlcluding but not

limited to: Windows 98/2000/XP/2007, Office 98/2000/2003/2007,

Exchange 2000/2003/2007, Remote Desktop, ABRA, AutoDesk, Syspro, MAS

500, WebEx, Etc.)

. Install, configure, and maintain network printers, scanners, and

MFPs

. Server Application Experience (Including but not limited to:

AutoDesk Vault and Inventor Series, InterTel Axxess Telephone

Systems, Time Centre Attendance Software, ABRA Payroll System,

Bartender Bar Code Application, Terminal Services, MAS 500, Crystal

Reports, SQL 2000/2005, Veritas BackUp Exec and System Recovery,

Etc.)

. Installation of network cabling

. Router configuration and maintenance

. Planning, installation, and troubleshooting of network

infrastructure (Including cabling, routers, switches, etc.)

. Audio/Video Setup for meetings and/or conferences

. Firewall maintenance

. Performance of system backup, upgrades, and maintenance for

desktops, laptops, and servers

. System recovery

. Toning and punch downs of telephone extensions

. Telephone system programming

. DOS Experience

. Corporate AntiVirus System configuration, upgrades, and maintenance

. Contract negotiation

. Inventory control

. Cell phone troubleshooting and repair liason

. Software/hardware research, pricing, and recommendation

. Department Budgeting

. Website Maintenance

. Active Directory and Group Policy configuration and maintenance

ABILITIES:

. Work well without supervision yet thrive in team environment

. Project coordination with vendors and/or staff

. Ability to prioritize and remain focused on the essence of an issue

. Excellent with customer and/or end user support services (both local

and remote)

. Skilled at learning new concepts quickly while working well under

pressure

. Strong multitasking capabilities

EXPERIENCE:

12 yrs. Olympic Foundry, Inc.

Seattle, WA

Accounts Receivable Manager - 1Yr. Network Administrator/IT Manager-11

Yrs.

12 yrs. Credit Union of the Pacific Seattle,

WA

Head Teller- 6Mos. Executive Administrative Asst.-6 Yrs. Payroll

Coordinator-2 Yrs. Data Processing Manager-3 Yrs.

EDUCATION:

Weatherwax High School High School Diploma

Aberdeen, WA

Grays Harbor Community College AA Degree

Aberdeen, WA

Contact this candidate