Customer Service Manager
Resume:
WILLNESS KAE P. BARTOLOME [pic]
** ******* ***. ****** **** Subd. Talon III Las Pi as City
*****************@*****.***
OBJECTIVE:
To work in a challenging and stimulating environment with opportunity
to use my current experience and to enrich my knowledge. To contribute
towards the achievement of organizational objective by applying my
professional skills.
WORK EXPERIENCE:
Data Analyst
Data on Demand
807-1665 Local: 1020
Para aque BF Homes Presidents Ave. corner Elizalde Street
June 04, 2012 - Present
Responsibilities:
. Checking quality control standards
. Forecasting demand for services
. Analyzing market trends
. Creating graphs for presentations
. Collecting data from different sources
. Encoding of medicine coupon to identify sales
. Making Coupon Inventory reports
. Event Metrics
. Data Consolidation, Extracting and Parsing
. Data Validation
Experience Gained:
. Advanced knowledge on Microsoft Excel, Word and PowerPoint
. Teamwork and Collaboration
. Making Pivot table
. Making Project/Company Process
. Communication and Presentation Skills
Robinson's Department Store Ilocos Norte
Promo Clerk in Richwell Trading Corporation
August 01, 2011 - March 30, 2012
Responsibilities:
. Setting up advertising displays
. Stamping and marking prices on merchandise
. Answering customers questions concerning location or use of
merchandise
. Making Daily Reports
. Making Monthly Inventory Report
Experience Gained:
. Knowing the Product
. Customer Service
. Coordination actions with the Customers and Other Employees
. Monitoring the Product
. Decision Making
. Product Inventory
PERSONAL BACKGROUND:
MOTHER`S NAME: Agnes C. Bartolome
FATHER'S NAME: William T. Bartolome
AGE: 24 years old
DATE OF BIRTH: August 1, 1990
PLACE OF BIRTH: Ilocos Norte
HEIGHT: 5'5
WEIGHT: 115 lbs.
RELIGION: Roman Catholic
MARITAL STATUS: Single
NATIONALITY: Filipino
SSS NO. 01-2109151-6
TIN NO. 257-002-084
EDUCATIONAL BACKGROUND:
Mariano Marcos State University
College Of Business, Economics and Accountancy
City of Batac, Ilocos Norte
Bachelor of Science in Cooperative Management
Immaculate Conception Academy
City of Batac, Ilocos Norte
Mariano Marcos Memorial Elementary School
City of Batac, Ilocos Norte
Training and Seminars:
November 23,2010- On the Job Training
January 18, 2011 Land Bank of the Philippines
Laoag City Branch Ilocos Norte
March 16, 2011 Productivity and Employability Enhancement Seminar
Teatro Ilocandia, MMSU
City of Batac, Ilocos Norte
March 02, 2011 Post Practicum Evaluation and Curriculum Enrichment
Forum
Teatro Ilocandia, MMSU
City of Batac, Ilocos Norte
February 16, 2011 Revitalize Cooperativism through Membership
Education and Empowerment
UTC, MMSU
City of Batac, Ilocos Norte
SKILLS:
. Data Analytics
. Information System
. Scheduling and Stamping
. Strategic Thinking
. Problem Solving
. Customer Service
. Forecasting
. Inventory Control
CHARACTER REFERENCES:
Jethrey Llanes
Systems and Automation Manager
Data on Demand
*************@***.***.**
Butch Fernando
President
Data on Demand
*************@***.***.**
Jim De Castro
Client Relation Manager
Data on Demand
***********@***.***.**
I HEREBY CERTIFY that above information are true and correct to the best of
my knowledge and belief.
WILLNESS KAE P. BARTOLOME
APPLICANT
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