Customer Service Sales

Edidiong Dan

**** ****** ***** ****

Silver Spring, MD 20904

*******@*****.***; 202-***-****

Education:

Bachelor of Arts, Communications; December 2010

Pennsylvania State University-Media Studies Law and Policy

Relevant Courses

. Comm100 (Mass Media and Society)- Class discusses Mass communications

in the United States: organization, role, content, and effects of

newspapers, magazines, television, radio, books, and films

. Comm304 (Mass Media Research)- Research Methods in Mass Communications

. Comm403 (Law of Mass Communications) - Class studies the legal system:

Nature and theories of law; the Supreme Court and press freedom; legal

problems of the mass media.

. Comm405 (Political Economy of Communications) - Class focused on the

structure and functions of American and other mass communications

systems and their relationship to political and economic systems.

. LER201 (Labor and Employment Relations) -An examination of basic legal

principles underlying the employment relationship and their social,

political, and economic bases

Experience:

Data Entry/Research Associate, March 2011

BET Corporate Headquarters; Washington, DC

. Data entry

. Responsible for researching music licensing agreements and entering

information into the company's database.

Communications Associate Internship, May 2010 to August 2010

Trust Financial Services; Washington, DC

. Writes and disseminates regular reports on communications activities,

developments and results to internal and external audiences.

. Researched, wrote and edited proposals and prepared presentations

. Integrated new forms of media and new aspects of advertising to

disperse the company to the public

. Basic administrative duties

Public Relations/Internship June 2009 to August 2009

Quality Enterprises; Washington, DC

. Managed publicity of company and communication functions

. Oversaw new employees and organized office events

. Basic administrative duties

Sales Associate June 2005-January 2008

Nordstrom, Arlington VA via Bethesda MD

. Perform daily department maintenance tasks including stock work, re-

merchandising, display, price markdowns, merchandise transfers and

light cleaning

. Set and achieve personal sales goals while supporting the goals of the

team

. Provided excellent customer service to customers

Special Skills:

. Microsoft Word, PowerPoint, Excel, Outlook

. Adobe Photoshop,

. Focus Group & Market Research,

. SPSS

Activities:

. C.A.M.P Member (Campus Activities and Multicultural Programming)

. Red Cross Volunteer

Website: www.EdidiongDan.weebly.com

References: (Available Upon Request)

Contact this candidate