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Engineer Manager

Location:
Orangeburg, NY, 10962
Posted:
May 24, 2011

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Resume:

JEROLD HENDRICKS (***) ***-

****

******.*********@*****.***

PROFESSIONAL SUMMARY

Highly motivated Network Administrator with over 15 years of experience

providing user support for mission critical TCP/IP networking systems.

Successful history of leading team projects for network infrastructure

deployments and enhancements. Configuration of DHCP, WINS, DNS and Cisco

routers and switches. Installation and migration of Windows and Linux/Unix

servers to a VMware environment. Detailed orientated with a track record of

delivering infrastructure enhancements on time and with minimal impact to

users and day to day operations. Experienced in managing project budgets

without cost overruns. Expert in maintaining existing operating systems and

enhancing existing systems and developing procedures that improve

information security and business continuity.

EXPERICENCE

Consultant, 2/2009 - Present

Sr. Network Administrator

Work with clients to improve their technology infrastructure. Installing

and configuring TCP/IP, DHCP, DNS and Cisco routers/switches. Configuration

of networked accounting systems. VPN configuration for staff working from

remote sites. Created server/desktop images. Installation and configuration

of VMware environment to minimize amount of physical servers.

Backup/restore of VMware images. Installation and configuration of web and

email servers. Diagnose Microsoft Server 2003/2008 server health issues.

Emigrant Savings Bank, 11/2006 - 1/2009

Sr. Microsoft Systems Engineer

Worked in banks datacenter was on call 24/7. Worked on a team of four MS

Engineers in which I was the lead. Our environment was Windows 2003 & 2008

Servers, with a few W2K, NT 4.0 servers, LINUX and IBM 370. We had 12

VMware servers running on LINUX, six VM servers running at the datacenter

and six running at our Disaster Recovery Facility I was responsible for the

health of all servers. I used tools like Microsoft Operations Manager 2007,

Compaq Insight Manager, and IBM Director to manager hardware and software

health.

.Built and migrated windows servers to VM Servers

.Managed all backups and restores for VMware and servers

.Installed configured and updated software on servers and workstation

images.

.Was responsible for health of banks online 24/7 banking website.

.Configured and maintained banks four node SQL cluster, two nodes running

at datacenter and two nodes running at DRF.

.Managed the server migration of SQL 2000 to SQL 2005 to VMware

.Prepared daily server health and weekly status reports for CIO

.Worked with other IT teams to resolve networking, hardware, and

application issues.

.Created and modified AD, DNS, and domain policies

.Managed three Citrix servers running on VMware

.Worked on special projects for the CIO on an as needed basis.

Tri H Networks, 3/2001 - 11/2006

Network Administrator

Systems integrator for a technology company.

. Responsible for installing, configuring and maintaining all Windows

Servers 2000/2003 and LINUX servers

. Installed configured and maintained user accounts. AD, DHCP and DNS in a

windows environment and LINUX

.Installed configured and maintained XP/2000 Workstation in a Windows and

LINUX environment

.Managed the logistics of setting up new offices for clients

.Managed accounts for outsourced Information Technology contracts

.Interviewed and hired IT techs to manage accounts

.Designed and installed networked infrastructures, which included

data/voice/video.

.Designed and installed phone PBX systems for clients

.Assessed and designed service contracts to meet clients technology needs

.Installed and maintained Web/Mail servers for clients

.Installed configured firewalls and security barriers

.Installed and configured AD for several clients to meet their

organizational needs

.Installed and configured Apache web server for PHP and MySQL web

applications

.Installed and configured Terminal Server and Citrix

.Managed all static IP addresses and routing to servers

bMarco Corporation Inc, 1/2000 - 1/2001

Technology Administrator

Hired to manage the design and installation of a networked information

technology department from scratch for a startup ecommerce business.

.Evaluate and purchase firewalls, switches and routers

.Designed and installed Cat5 network infrastructure for data, voice, and

video.

.Worked closely with Oracle in systems design of ecommerce software and

system hardware.

.Provided 24 x 7 server support

.Provide management with comprehensive status updates and ongoing

documentation of network facilities.

.Ensure compliance with stated service level agreements.

.Maintain system security hardware and software for doors, employee cards

and cameras.

.Firewall protection, virus protection, version control, backup, recovery,

and troubleshooting of network.

.Managed Windows 2000 RAS Server and VPN

.Managed LINUX Sendmail Server.

.Track software and hardware purchases and installations.

.Capacity management and performance tuning and optimization of the LAN.

Research new and emerging technologies.

.?installed and configured CISCO routers and switches

Womble Carlyle, 1/1999 - 1/2000

Network Administrator/ Systems Engineer

Womble Carlyle is a law firm that was expanding very rapidly, hiring about

five to seven new lawyers every month. I was hired as the Network

Administrator with the understanding that I would help the Systems Engineer

when needed. My main objective was to manage the logistics of moving the

company from their existing building to a new larger one.

.Managed move of severs and workstation and phone system to new building

with no down time of network.

.Maintain user access into all systems, Novell, Windows NT 4.X and 5.0, PC

DOCs, GroupWise TrackIt and online legal systems.

.Systems Backup for three locations and over 30 critical systems using

ArcServe.

.Provided management reports to headquarters every Monday on status of all

systems and users.

.Provided third level Help Desk support for users.

.Maintain Meridian phone systems, DID lines, T1 lines and network and phone

infrastructure.

.Ordering all equipment and software to maintain network infrastructure in

new building.

.Maintain company email with GroupWise.

.Designed a IT Lab for testing emerging technologies that could be used in

a law environment

South Atlantic Conference, 4/1998 - 01/2000

Systems Engineer

South Atlantic Conference is regional headquarters for SDA church. With

about 250 employees. Because of the rapid growth of office personal, I was

hired for user, server, workstation support and expansion of network

.Upgraded workstations from Windows 95 to Windows 2000.

.Installation and configuration for Windows 98 NT 4.0, Novell and LINUX

.Created a company workstation image for desktops and laptops.

.Ordered and configured servers and workstations.

.Supported some clients via phone line using Timbuktu remote control

software

Eaton Corporation, 4/1998 - 10/1998 (contract)

Network Administrator

Eaton is a automotive parts manufacturer. I was brought on to manage and

implement a Oracle upgrade on over 150 pc's. Cat5 cabling of their newly

built expended work area, and user support for AutoCad, MS Office and

Oracle.

.Assisted the IT manager with vital projects necessary to keep users up to

date with corporate WAN requirements.

.Installed Cat5 cable to new building that housed over 30 employees,

configured all new computers with Eaton Corporation standard software

image.

.Managed the day-to-day operation and helping users with computer problems.

.Evaluation of network infrastructure - prepared a written and graphical

overview of network, telephone, and T1 data lines.

Mobius Management Systems, 10/1997 - 4/1998

LAN Administrator

Mobius is a software company that hired me to bridge the gap between the

Help Desk and System Engineering teams. My objective was to remove those

functions that related to Network Administration from the two teams and

build a LAN Administrator position..

.Backup of all critical systems using ArcServe

.Maintained servers running NT 4.0, Novell 3.X and 4.X.

.Ordering all computer equipment and software for home and foreign offices.

.Made sure all PC's and laptops used meet company image standard before

being shipped out.

.New user setup in NT 4.0, Novell, telephone system and proper groups that

correspond with users dept.

.Weekly and monthly operations status reports to management on RAS lines,

disk usage, NT systems logs, and any systems down time.

.Equipment inventory.

.Software licensing, upgrades and patches on all servers.

.Responsible for administering Meridian PBX phone systems for company.

.Maintained MS Exchange Mail Server

The Children's Village, 9/1990 to 10/1997

LAN Administrator / Help Desk / Software Development / PC Technician

Children's Village is a residential treatment center for boys. I was hired

to expand their network infrastructure to 40 buildings and 5 locations off

site and create a procedural manual for the LAN Administrator position.

.Managed the install of fiber optic infrastructure to 40 buildings

.Installed and configured switches and routers.

.Manage Novell network user accounts, printer access, took care of all

server upgrades and maintenance.

.Installed and managed computerized time clock system for 40 buildings and

5 remove sites.

.Automated manual tasks using FoxPro, C++ and Access.

.User support for Novell, WordPerfect, Lotus, MS Office, MS Exchange

GroupWise and Windows workstations.

.Installed and maintained VPN server for satellite offices and employees

working from home.

.Assisted MIS Director in forming overall strategy for accessing needs of

users and the network.

.Performed monthly evaluations of network and all components.

.Managed MIS Dept in Directors lengthy hospital stay and trained new

Director.

.Managed and worked as part of the MIS team to replace the system/38 with a

Novell network.

.When I started at Children's Village, they had 25 PC's and 25 mainframe

terminals when I left they had about 200 PC's.

.Implemented inventory strategy resulting in significant savings in monthly

maintenance costs.

.Implemented disaster recovery plan that was in place. Network was restored

in two days after fire destroyed MIS building.

.Migrated from Novell 3.X to 4.X.

.Installed and configured Windows NT 4.0 server to co-exist with Novell

4.X.



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