Customer Service Manufacturing

Jeffrey Maskall

*** **** **** **** ( Somerset, NJ 08873 ( 908-***-**** (

*********@*******.***

Manufacturing Operations Professional

MANUFACTURING and OPERATIONS executive with a verifiable track record of

progressive growth and experience in achieving revenue, cost, productivity

and delivery goals in a diverse range of manufacturing environments. Hands-

on leadership experience with proven success in the development of sound

policies and practices that ensure that the company's financial, business,

and customer service objectives are achieved. Energetic and inventive self-

starter known for my innate ability to leverage my knowledge and

understanding of manufacturing and production operations management to

provide solutions vital to cost reduction and bottom-line profit

improvement.

Summary of Qualifications

Manufacturing Operations ( Material Planning ( Process Development (

Capacity Planning

Production Planning & Scheduling ( Logistics ( Inventory Control ( ISO (

Workplace Safety

Cost Control ( Staff Supervision & Development ( Performance Evaluation

. Proven ability to leverage deep knowledge and understanding of

manufacturing operations with expertise in driving operational

strategies that produce measurable results.

. Energetic and inventive self-starter known for the ability to apply my

deep understanding of manufacturing and production operations and

facility management to providing solutions vital to cost reduction and

bottom-line profit improvement.

. Strong organizational skills, financial acumen, and fair and

consistent leadership style.

. Demonstrated expertise in utilizing fact-based, process-oriented

approach towards reaching aggressive goals in support of cost, profit,

customer service and organizational objectives.

. Ability to utilize warehouse space with the planning of inventory

location and storage for optimal efficiency of shipping and receiving

operations.

. Knowledge of and experience in supply chain logistics including

warehouse layout and inventory control.

. Experience in ensuring employee safety through the enforcement of

workplace health and safety policies and procedures.

. Resourceful team leader with the exceptional capacity to empower,

motivate and develop successful production teams and employees.

. Technical skills include QMOS, MS Word, MS Excel, and MS PowerPoint.

Extensive experience collaborating with IT teams in the development

and implementation of streamlined processes and programs.

Professional Summary

Gerdau Ameristeel, Amboy, NJ ( 1979-2009

Gerdau Ameristeel is the second largest mini-mill steel producer, and steel

recycler in North America, with an annual manufacturing capacity of over

ten million metric tons of mill finished steel products.

Supervisor of Production Planning, Scheduling, & Logistics (2004-2009)

Provided strategic leadership and operational direction in managing overall

production and logistics operations with direct responsibility for all

aspects of production and logistics planning and scheduling operations for

the rod mill and melt shop. Accountable for the seamless execution of

procurement, inventory control, quality, shipping, receiving, facility

maintenance, and staff related functions.

. Helped to increase productivity 10%, and reduce customer complaints by

3% the last 5 years.

. Developed and implemented unique manpower schedules resulting in

annual savings of $75,000 through the reduction of overlapping shifts

and overtime.

. Defined and enforced department operating procedures including the

creation of job descriptions and employee evaluations.

Supervisor, Production Planning & First Inspector (1980-1981)

Scheduling (1984-2004)

Lead Supervisor (1983-1984) Second Inspector (1979-1980)

QC Turn Supervisor (1981-1983)

Training & Development

Statistical Process Control ( Time Management ( Logistics ( Total Quality

Management

Job Performance Appraisals ( Problem Solving ( Leadership 2000 ( Writing

SOP's ( ISO9000

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