Amanda A. Karoff
**** ******** ***** ********, ** 60026
Home: 847-***-**** Cell: 847-***-**** ************@***.***
E mployee Benefits Professional
Experienced professional with expertise in employee benefits programs, group insurance, client relations, staff training,
and project management. Demonstrated skills in complex program content management, process flows, performance
monitoring, compliance, human resources, supporting customer relationships and working with strategic partners. Highly
proficient cross functional team leader who effectively interacts with all levels within organizations. Excellent
communicator and superb motivator with a positive “can do” approach that designs, implements and manages well
planned and creative solutions to time sensitive challenges within budget constraints.
Core Competencies
Benefits Program Management Training & Talent Development Project Management
Issue Resolution & Negotiation Organizational Communication Strategic Partnerships
Critical Analysis & Change Mgmt Client and Partner Relations New Systems Integration
Recruiting and Talent Selection Event Planning & Organization Performance Monitoring
Career H ighlights
Directed successful new program introductions for new and existing commercial clients in the commercial group
insurance and employee benefit industry. Developed new product presentations and training materials. Designed
and directed new program communications, exempt and non exempt staff recruiting, talent development,
performance monitoring, and strategic driven evaluations.
Primary resource on complex group benefit subject matter content, benefit plan processes and data flows.
Managed human resource, training, and benefit program system automation projects in a matrix structure.
Spearheaded strategically driven changes to large scale process flows and product content.
Took charge of and resolved issues through skilled project management that drove decisions based on key
analytics, sales force effectiveness, compensation, and audits of customer driven needs.
Designed and managed tradeshow, meeting, and corporate events that maximized corporate awareness and
employee benefit exposure. Planned and organized corporate events in national locations.
Founded and managed a premier college admissions consulting business. Grew business significantly by
developing a solid client and referral base. Offered advisory services in all aspects of college evaluation,
application, and selection processes. Established key relationships with major universities and small colleges.
P rofessional Experience
Group Benefits Consultant, Major Group Insurance and Benefits Sales Department CNA Insurance
Company, Chicago, IL: 8 years of progressive advancement: Responsible for group benefit marketing, sales, product and
service administration, product content and training, strategic partnerships, staff recruiting .
Founding Partner KAROFF EDUCATION CONSULTING GROUP, Glenview, IL: 3 years of experience:
Founded and managed a premier college admissions and consulting business that assists high school student evaluate,
select and apply for college admission.
E ducation
UNIVERSITY OF CALIFORNIA at LOS ANGELES College Counseling Certificate
UNIVERSITY OF ILLINOIS B achelor of Science Degree, Child Development
A ffiliations
Florida State University: Family Connections Advisory Council
Vanderbilt University: Parents Association