Project Manager Sales

Bill Chiappetta

**** ** ***** ****** ( Marina del Rey, California 90292 ( 310-***-**** ?

***********@*******.***

Accomplished project manager with a demonstrated record of achievements in

multiple industries and challenging leadership environments. Strong

presentation, communication and IT skills contribute to a special

expertise in technical applications, facilitation and managing client

expectations. Enthusiastic self-starter with hands-on technical acumen

who can act as a liaison bridging the gap between business and technology

groups.

PROFESSIONAL EXPERIENCE

INDEPENDENT CONSULTANT ? Los Angeles, CA

Sr. IT Project Manager March 2009 - Present

Provide project management and IT services to businesses and individual

clientele. Services include server deployment, data recovery, network

component and storage media installations, backup solutions and providing

ongoing technical support.

. Clients include: Print Box Studio, DeJeronimo Painting, Elements

Design Group, Farmers Insurance, Assured Best Plumbing, and

Advantage Real Estate

. Implement various hardware and software improvements which resulted

in an increase of client productivity

. Install software diagnostic tools that improved network

functionality

. Expand the client's network capabilities which enable business

growth opportunities

. Perform data recovery on corrupted systems resulting in reduced

hardship for the company

. Implement virus, spyware and firewall security systems that increase

the security of the environment

. Utilize remote access software to access client systems for trouble

shooting and maintenance

. Provide ongoing training and support for all services rendered

I-GRACE COMPANY ( Los Angeles, CA September 2007 - March 2009

Sr. Project Manager

Managed intricate and elaborate state-of-the-art projects for prestigious

and celebrity clientele for this highly recognized construction management

firm. Responsibilities included project meeting facilitation, contract

review, project schedule development, budget management, design change

facilitation and client expectation management.

. Projects included:

. $16 million penthouse new construction build-out

. $3 million commercial remodel

. $1 million penthouse remodel

. $750k residential home remodel

. Managed schedules using Microsoft Project ensuring deadlines and

milestones are reached on time

. Maintained weekly updated budgets and verified acceptance by the

client

. Hired subcontractors for various projects as needed

. Utilized Timberline construction software to maximize productivity

and profit potential

. Acknowledged within an I-Grace publication for hard work and

dedication

. Utilized IT skills to provide technical support and facilitate

changes and updates in Los Angeles office

HOUCK INC. ( Los Angeles, CA February 2002 - August 2007

Director IT / Sr. Project Manager

Managed all IT projects for this elite design-build construction firm in

addition to managing several multi-million dollar construction projects

for high profile and celebrity clients. Reported directly to

CEO/President. Responsibilities included network administration, database

management, hardware and software procurement, hardware and software

implementation and maintenance, and system training.

. Prepared project plans that outlined expected tasks and activities

. Developed network operations budget and ensured operations met

approved budget levels

. Installed various software security measures resulting in reduced

network vulnerability

. Enabled jobsite connectivity to main office through an IP based Phone

system as well as remote access for management level employees

. Facilitated IT training classes for employees which increased employee

productivity

Page 1 of 3

Bill Chiappetta

4776 La Villa Marina - F ( Marina del Rey, California 90292 ( (310) 963-

7531 ? ***********@*******.***

. Utilized Systems Management Server 2003 tool kit to upgrade 50

desktops and laptops from Office 2003 to 2007

. Resolved hardware and software issues affecting systems and end users

. Support Server 2003 in an Active Directory environment

. Coordinate with managers and engineers to plan and implement site wide

upgrades during projects

. Developed and maintained relationships with vendors in order to save

money on IT related expenses

. Deployed Ghost Imaging Solutions to standardize XP computers for

rollout of 100 Dell replacement Desktops and Laptops

. Managed implementation of financial software and training of 5 users

in accounting department

. Construction projects included:

. $4.5 million 10,000 square foot new construction

. $2 million residential remodel that developed into a $4 million

project

. $1.7 million home theatre project

. $500k residential remodel that developed into a $1.4 million

project

. $350k home repairs that developed into a $1million remodeling

project

. $100k residential insurance claim project that developed into a

$500k remodeling project

. Utilized Microsoft Project to coordinate schedules, track progress,

and ensure proper workflow

. Worked closely with architects on concept and design issues to help

facilitate client's expectations

. Facilitated weekly client meetings to review budget status, schedule

status and change orders affecting the project

. Conducted performance evaluations of Project Managers, Superintendents

and Foremen

. Built exceptional relationships with clients that resulted in

additional work and profits

INTERIM TECHNOLOGY ( Los Angeles, CA April 1999 - August 2001

Project Manager

Managed resources for project deployment in Fortune 1000 companies

including the Health Care Industry. Responsible for the placement of

company resources within client projects.

. Interfaced with various levels of IT professionals to successfully

place personnel in client projects

. Managed assigned resources within the project development teams

. Facilitated hiring of new help desk personnel to execute a new

ticketing / tracking system for GE Capital

. Received internal recognition for exemplary work performance

. Established revenue-generating business relationships with various

hospitals and healthcare organizations

EXAMCO, INC. ( MERRITT PUBLISHING Culver City, CA May 1996 -

April 1999

Director of Business Development

Managed the Insurance and Financial Services National Accounts for this

leading Insurance Publication Company. Directed the sales and marketing

of multi-user training software and information services to the Insurance

and Financial Services Industry.

Responsible for the smooth transition of National Accounts from Merritt

Publishing to Examco during the Merritt Publishing acquisition.

. Led a strategic business unit within Examco during acquisition of

Merritt Publishing

. Managed the transition and service levels of the National Accounts

during the acquisition

. Developed new tactics for gaining, maintaining and expanding the

business

. Instrumental in educating the Online Development Team on state rules

and regulations within the industry

. Received internal recognition for excellent work throughout the

acquisition

. Created a national sales approach to ensure success and attainment of

established goals

. Designed and implemented sales forecasting and sales analysis

standards and procedures

. Met 138% of sales goal in the first year with company

WESTERN PUBLISHING COMPANY ( Los Angeles, CA May 1992 - April

1996

District Sales Manager

Managed sales teams to sell and merchandise multi-media family

entertainment products. Responsible for the hiring, training, and skills

development of the Southern California sales staff. Consistently achieved

125% to 160% percent of sales goal.

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Bill Chiappetta

4776 La Villa Marina - F ( Marina del Rey, California 90292 ( (310) 963-

7531 ? ***********@*******.***

TECHNICAL KNOWLEDGE

. Microsoft Windows XP Professional, 7 Ultimate

. Microsoft Office 2003, 2007, 2010 Professional

. Microsoft Project 2000 - 2010

. Microsoft Server 2000 - 2008 R2

. Microsoft Exchange Server 2003 - 2010

. Microsoft Visio Professional 2007 - 2010

. Microsoft SharePoint 2010

. Office 365 Beta

. Microsoft Lync

. Microsoft Dynamics CRM

. Systems Management Server 2003 tool kit

. ACT contact management software

. ERD 65 Diagnostics tools

. Timberline construction management software

. Symantec Back up Exec 12

. McAfee Endpoint Encryption for PC, EPO, Virus Scan, and Host Intrusion

Prevention Server

. Linksys and Cisco Routers, switches

. Experience with standard network transfer protocols and methods:

TCP/IP, IPX/SPX, DHCP, WINS, DNS, Cisco Firewall, VoIP

. Desktop deployment solutions: Ghost, Drive Image

. Web Conferencing: WebEx, Cisco Meeting Place, Microsoft Live Meeting

. Experience using popular VPN technologies for remote access to client

environments

. Ability to learn and support new concepts and applications quickly and

effectively

. Experience working directly with users to resolve client system

configuration issues and properly documenting status and issues in

case management systems for end users and internal project teams

EDUCATION

University of Wisconsin at Whitewater - Bachelor of Science in Business

Management

University of California at Los Angeles - Project Management

MEMBERSHIPS

Microsoft Partner Network

PMP - Los Angeles Chapter

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