Customer Service Sales
Resume:
Cherie Arnold
****.********@*****.***
Look for a position in the customer service field, great people skills and computer skills.
Summary of Qualifications
Able to review bills, review accounts, credit accounts, experience in word, excel, computer software.
Telephone skills great customer service skills.
Work History
October 5, 2009 - September 19, 2010
Transcomm, San antonio, Texas
Technical Support
Taking incoming calls from customers that were have problems with there internet, and home phone.
Discussed the bill with customers that were in collections had to take payments so services were active again..
Advised customer of products and services that would help them so that the issue was resolved.
May 20, 2008 - Jul 28, 2009 afni - san antonio, Texas
customer service rep.
take incoming calls for verzion wireless customers... taking care the customers. accts... changing plan adding
and deleting features and product on the acct... explaining the bill to the cust crediting and reworking the
bills, accepting payments...
Mar 20, 2007 - Nov 10, 2007 calling solutions - SAN ANTONIO, Texas
customer service/sales
taking in coming calls making sales to persons that called in about services, take credit card numbers from
customers so services were setup. Educate the customer on products and services.
Education
Thompson High School - Pennsylvania
Education Level: High School Diploma/GED
GPA: 3.0
Graduated: Yes
Training
Colorado Techinal University
Medical Coding
Status: Incomplete
Occupational Experience
Medical Equipment Preparers ( 0 yrs 0 mos )
Billing, Posting, and Calculating Machine Operators ( 1 yrs 2 mos )1. Calculates accounting and other
numerical data, such as amounts customers owe, sales totals, and inventory data, using calculating machine.
More than 1 year
Customer Service Representatives ( 3 yrs 5 mos )
Computer Skills
Typing Speed: 35 Words Per Minute
Additional Skills
Experience with Word, Excel, Power Point. Telephone skills
Contact this candidate