Customer Service High School

Location:

Posted:

May 21, 2011

Milvia Monzon

*********@***.***

OBJECTIVE

Seeking a clerical administrative position, that will allow me to

demonstrate verbal and written communication skills. My job experience and

education has made me a responsible and strong multi-task individual with

great office and organizational skills.

SKILLS

Internet Explorer Microsoft Office (Word, Excel, Outlook,

Powerpoint)

Customer Service Detail Oriented

Bilingual (English/Spanish) Communication Skills

General office skills Typing Certified 53 WPM

Written Correspondence Certified Accountant Assistant

WORK EXPERIENCE

Citibank- Los Angeles, CA

Financial Associate: Teller

Responsibilities: Customer Service, post deposits, withdrawals, and

payments for clients, work on special projects on Microsoft Excel, regular

office duties, operational duties, manage the main vault, in charge of safe

deposit boxes, sales goals, phone skills, and client interaction

July 2006- February 2011

Pro Image- Downey, CA

Shift Manager

Responsibilities: Customer Service, receiving merchandise and making sure

everything is put away in a timely manner, manage employees, interview and

evaluate potential employees, phone skills, fax and copy machine skills,

and cashier experience

April 2005-July 2006

EDUCATION

Currently enrolling at California State University Los Angeles

Major: Business Administration in Operations Management

Fall 2007-Spring 2011 Enrolled at East Los Angeles College

Completed 60 units

Lynwood High School

Graduation Date: June 2003

High School Diploma

G.P.A 3.56