Customer Service Administrative Assistant
Resume:
Rose Cannon
Mesquite, TX ****9
***.******@*******.***
_______________________________________________________________________
Profile Professional, hard working, dedicated individual with
experience in office management/administration, receptionist,
and customer service .
Work History
May 09-Apr 10 Evidence Technician
Dept. of Public Safety
Garland, TX 214-***-****
- Received evidence material from local and surrounding law
enforcement agency personnel.
- Entered case information into the agency information database.
- Ensured material was properly packaged and stored.
- Retrieved and returned evidence material appropriate agency.
- Screened all incoming calls and visitors, took messages and
- Maintained the agency appointments and court calendar.
- Made case file copies, and prepared case folders and scanned
to appropriate analyst or section.
- Processed outgoing mail, operated mail meter machine
and signed for overnight deliveries, distributed mail.
Feb 08-May 09 Receptionist/Administrative Assistant
Texas Industrial Security, Inc
Dallas, TX 214-***-****
- Managed the office functions for the company
Vice President, and Operations manager with little or no
supervision on a daily basis.
- Responsible for opening and closing the office.
- Typed service contracts, Bids, various office letters and other
miscellaneous correspondence.
- Received all incoming calls from agency personnel, job
applicants, current and perspective new clients and customers.
- Prepared new hire packets and personnel folders.
- Responsible for the maintenance, storage and disposition of
office generated documents, files and reports.
- Scheduled, entered, security interviews and drug screens.
- Updated and maintained numerous inventory reports, logs via
Excel.
- Maintained supervisor's appointment calendar, and scheduled
appointments.
Jan 02-Aug 02 Administrative Assistant
DoD U.S Air Force, 354 Logistics Readiness Squadron
Fuels Flight
Eielson AFB, AK 907-***-****
- Managed and provided support to the Fuels Flight
Superintendant and flight personnel.
- Managed, maintained the flight's calendar and personnel files.
- Updated and maintained the personnel roster and leave
schedules via Exel for tracking and scheduling purposes.
- Received and distributed mail for flight personnel, prepared and
typed personnel performance evaluation, promotion and
decoration packets.
- Completed and maintained supply requests.
- Received, screened and routed all incoming calls accordingly.
- Record files custodian for the flight, accountable for all flight
generated reports and documents, ensured proper storage.
Feb 97-Sep 01 Security Admin. Assistant
U.S Navy, Naval Air Warfare Center Aircraft Div.
Patuxent River, MD 301-***-****
- Provided administrative support to the Base Security Manager.
- Processed, tracked and distributed all incoming classified
material received within the Classified Material Control Center.
- Entered/scanned all accountable material into the base tracking
system.
- Conducted annual inventory of all classified material received,
stored through out the base.
- Prepared discrepancy and inventory reports.
- Processed background security investigations and clearances
for base personnel.
- Monitored and entered all security clearance actions via
excel/powerpoint.
- Maintained security files.
Aug 95-Feb 97 Security Assistant/Receptionist
U.S. Navy, Naval Training System Division
Orlando, FL 407-***-****
- Provided security and reception support to the Army Facility
Security Manager.
- Received all incoming visitors to the facility and ensured the
validity of their visit.
- Managed and maintained all facility visitor, badge and tenant
record logs via Excel.
- Ensured proper visitor identification badges were issued and
returned at end of visit.
- Received, screened and directed all incoming calls to
appropriate office/personnel.
- Received, signed for all incoming overnight parcels, verified
and directed all deliveries to appropriate offices/recipients.
- Interacted with foreign and domestic visitors, military dignitaries,
contract, facility and tennant personnel, worked alone with little
or no supervision.
Eduacation
Aug 77-May 78 North Dallas High School
Dallas, TX
Aug 79 GED
Oct 98 Department of Defense
Basic Information Security Course
Fort Belvoir, VA
Apr 99 Defense Security Service
Personnel Security Management Course
Linthicum, MD
Jun 99 Defense Security Service
Security Briefers Course
Lexington Park, MD
Feb 01 Defense Security Service Academy
DoD Personnel Security Adjudications
Linthicum, MD
May 01 Defense Security Academy
DoD Personnel Security Adjudications II
Linthicum, MD
Skills -Bilingual in English and Spanish.
-Proficient in Excel, Powerpoint and Microsoft Outlook,Word/Office.
-Knowlwdge in a variety of office equiptment.
-Type 30-35 WPM
- Strong people skills
-Experience in customer service.
Contact this candidate