Manager Administrative Assistant
Resume:
A N A L D A R O B E RT S O N
**** ** * * * N G T O N AV E N U E .
BRONX, NY 10456
PROFILE
Dedicated and technically skill business professional with a versatile administrative support
skill set developed through experience as an office manager, secretary, administrative
assistant, and office clerk.
Excel in resolving employer challenges with innovative solutions, systems and process
improvements proven to increase efficiency, customer satisfaction and the bottom line.
Offer advanced computer skills in Microsoft Office Suite and other application/systems.
KEY SKILLS
Office Management Report and Document Records Management
Teambuilding and Supervision Spreadsheet and database Expense Reduction
EXPERIENCE
San Luis Hospital, Christiansted, St. Croix, 2007 2010
Office Manager, 2007 2010
Repeatedly promoted during 12 year tenure with San Luis Hospital, and coordinating all office functions and
supervising a team of four administrative professionals.
Results:
Developed efficiency enhancing workflow/process improvements that made it possible to accommodate
increasing responsibilities necessitated by staff reductions.
Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing
ordering procedures.
PAL Camp, Christiansted, St. Croix 2006 2007
Administrative Assistant
Served as executive assistant to the management team, handled a busy phone system, functioned as primary
liaison to customers and ensured a consistently positive customer experience.
Results:
Helped drive a 10% increase in customer satisfaction
Created automated daily stats report that reduced inaccuracies and provided management with an important
decision making tool.
EDUCATION: USVI University Bachelor Business Administration 2008
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