Customer Service Accounts Receivable

Shelley Patton

**** ****** ******

Patterson, CA 95363

Telephone 209-***-**** E-mail: *******@*****.***

________________________________________________________________________

Employment Objective

Obtain a professional position to utilize my education and experience.

Education

2010 Paralegal Certificate ABA -Approved Program

Abrams College School for Paralegals, Modesto, CA

Focus: Paralegal studies.

1987 Tax Preparation

H and R Block School for Tax Preparation License, Modesto CA

Focus: Tax preparation studies.

1985 College Units

Modesto Junior College School for Accounting/Legal, Modesto, CA

Focus: Accounting/Legal studies.

Work Experience

Alves Custom Spraying, Patterson, CA

Bookkeeper/Customer Service: March 2010- December 2010

Responsibilities: Customer Service; Accounts Receivable;

Accounts Payable; Payroll; Data Entry; Data Processing;

Reception.

Russell D. Greer, Chapter 13 Trustee Eastern District

California, Modesto, CA

Legal Administrator: May 2003 to March 2010.

Responsibilities: Case management; Legal Admin; Cross Training

other employees; Federal and State legal mandates; Download

Petitions electronically; Input information into automated

system; Work Chapter 13 Plan; Work Schedules; Work Proof of

Claims; Work Motion for relief of stay; Motions to Value;

Motions to avoid lien; Customer Service; Review for

Confirmation; 341 noticing; 341 meeting notes; Prepare Motions

to dismiss; Work Orders after hearings; Dismiss cases as

needed(per order); Work request for notice; Work with Creditors;

Attorney's; Debtors as needed; Work Amended Plan and Schedules;

E-File; Back-up for Accounts Receivable and many other aspects

of legal work.

Bradley's Backhoe Service, Patterson, CA

Bookkeeper/Legal: May 2000 to April 2003

Responsibilities: :Payroll; Accounts Receivables; Accounts

Payable; Daily Administration duties; Customer Service;

Quarterly Reports; Tax preparation.

eBay Inc, San Jose, CA (Telecommute)

All Team Billing Customer Support Representative Lead:

January 1998 to May 2000

Responsibilities: Customer Support Representative; Conducted

weekly-billing meetings; Developed and conducted training

classes for new recruits; Queue Watch; Posted credits and debits

to Customer's Accounts; Liaison between accounts processing and

Billing Customer Support.

H & R Block, Patterson, CA

Tax Preparer

January 1986 to August 1993

Responsibilities: Customer Care; Tax Preparation; Quarterly

Reports; Sales Tax

Reports; Bookkeeping; Payroll.

References will be provided upon request.

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