Manager Management
Resume:
RODNEY L. TREMONT
**** ***** ********* ***** *********, TX 76017
*********@***.***
SENIOR INFORMATION TECHNOLOGY PROFESSIONAL
Delivery through Personal Performance and Leadership
PROFILE
Highly experienced IT Professional with a record of developing and
supporting successful, high-ROI, IS / IT projects and solutions
incorporating a wide range of applications and technologies. Consistently
recognized and tasked to improve organizational effectiveness and
efficiency through leadership that aligns the business processes and IT
infrastructure to realize cost savings, accelerate performance, and sustain
strategic flexibility.
Confident, highly energized, effective, and persuasive communicator with
strong interpersonal and communication skills. Detail- and results-oriented
with a proven ability to demonstrate flawless execution of innovative
strategies. An analytical and strategic thinker with the highest
professional standards and personal integrity.
. Trusted partner with senior management on all areas of IT management,
recognized for developing and implementing innovative solutions to
meet the needs of complex business challenges. Excellent record of
implementing enterprise-wide solutions to drive bottom line, including
cost reductions.
. A welcome addition to any team, with a demonstrated ability to deliver
highly critical projects with tight schedules and budgets, willing and
able to function in any role necessary to ensure project success and
on-time project delivery.
CORE COMPETENCIES
Performance Optimization . Process Improvement . Change Management . IT
Strategy . Mentoring
Systems Integration . Project Management . Team Leadership . Budget Control
. Technical Consultants
Configuration Management . Training . Hardware . Software . Establish /
Redesign processess
Infrastructure Development . Client Relationship Management . Team
Development
IT / Technology / Electronics . Strategic Direction and Vision .
Peripherals
Consulting . Proffessional Services
PROFESSIONAL EXPERIENCE
Citigroup / CTI Southlake, TX 2003 -
2009
Assistant Vice President, Systems Operations
Key leader accountable for defining and ensuring as well as planning,
coordinating, and directing the activities of staff to deliver portfolio of
IT projects for the online service support area. Provided leadership in
ensuring stability and performance of the application suite. Also worked
with various IT, Development, and Business groups, as well as partners, to
recommend an optimal solution utilizing the scope of Citigroup's and the
partner's capabilities for providing enterprise solutions.
. Successfully managed multi-faceted technical resources in migrations
and support of businesses within the company to obtain business vision
and goals.
. Expedited application recovery by 75% after creating an automated
systems / applications monitoring tool.
. Successfully reduced mainframe and data network overhead by 10%
through resource maximization.
. Transitioned the help desk from Remedy to an IBM problem management
tool.
Rodney L. Tremont
Page 2
The Associates / CTI Irving, Texas
1997 - 2003
Technical Manager 2002 - 2003
Subject matter expert accountable for devising and introducing protocols to
regulate financial activities and infuse uniformity into the reporting
process in conjunction with internal technical teams.
Senior Lead Analyst / Manager 1997- 2002
Effectively supervised and motivated an assigned technical team in the
delivery of optimal daily customer support. Produced effective service
programs elevating client productivity.
. Led project to identify and analyze all IT solutions being used within
the organization. The goal of the project was to analyze IT strengths
and weaknesses within the company and come up with a solution to
strengthen and streamline the IT infrastructure as well as business
processes.
. Conferred with external vendors to complete technical upgrades to
advance business objectives.
EDUCATION
Bachelor of Science, Information Technology
Corllins University Grandville, MI
Associate of Science, Computer Science
Microcomputer Technology Institute Houston, TX
TECHNICAL SKILLS
Software: Microsoft Windows (7, Vista, 2000, NT) ( Unix (HP, AIX)
Virtual Tech, Remedy, EMS, TRS, INFOMAN (Mainframe / WEB
Based Change / Problem management software) Microsoft
Office
Hardware: Cisco Routers and Switches ( IBM Mainframes ( IBM AS400 (
INTEL Servers and PCs
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