Sales Manager

Location:

Norcross, GA, 30092

Posted:

May 30, 2011

Contact this candidate

Resume:

Britney M. Smith

**** ******* ******* **** *** E ( Norcross, Georgia 30092 770-***-****

Summary of Qualifications

Demonstrate capacity to provide comprehensive support for executive-level

staff and effectively managing all essential tasks. Possess strong

communication, customer service and organizational skills. Focused and

results-oriented in supporting complex, deadline-driven operations; able to

identify goals and priorities and resolve issues in initial stages.

Application Proficiency

Microsoft Office Google Apps FedEx Shipping Adobe Acrobat 9 Pro

2007 Google Chrome

MAC UPS

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Education

Certification - Microsoft Office 2007 Specialist (MOS), 2003

Gwinnett Technical College - Lawrenceville, GA

Technical Diploma w/ Extinction, 2003

North Gwinnett High School - Suwanee, GA

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Professional Experience

Payne Distribution Inc. - Lawrenceville, GA 02/2011-

Present

Office Manager/Dealer Power Specialist

Support to Distributor Trainee, Dealers, and Dealer Power Specialists

brought on board by The Kirby Company. Vacuum Sales, served as a liaison

for Sales, Inventory, and Recruiting.

< Maintained Sales Log daily by documenting Sales made by Dealers during in-

home demonstrations of the Kirby by using a company based Sales Log on

paper as well as in MS Excel. Faxed finance applications as well as

Contracts to the proper finance companies. Checking finance company

websites multiple times of the day to document finances paid to

distributors.

< Logged Inventory (Check In) of Kirby's maintaining organization by

logging serial numbers and dates. Updating inventory each time a Kirby is

purchased by a customer or the Distributor Trainee.

< Place employment ads in Walton Tribune and Barrow County Newspapers' as

well as Craigslist for recruiting purposes. Take ad calls Monday &

Tuesdays to schedule interviews with potential dealers by following a

strict script for screening purposes as well as documenting Ad calls

using an Ad Call spreadsheet created in Excel. Interview potential

dealers then conducting call backs to inform applicants of acceptance

into the position. Conducting orientation & training Wednesday through

Saturday.

< Maintain & distribute new hire paperwork on a weekly basis. Work closely

with Divisional Office Manager to execute administrative duties such as

maintaining cleanliness of the office/front lobby and training room.

Processing of credit card deals conducting background checks and ensuring

that distributor trainee is meeting commitments made for our office.

Organizing files of deals for easy tracking and access.

< Opening and closing of our Lawrenceville office setting security system

and monitoring motion detector to ensure security of inventory and

employees. Processing of payroll and writing of paychecks.

< Responsible for executing Recruiting process by compiling specific

documents including dealer packets, background checks, consignment cards,

and verifying documents for pre-employment. Organized new dealer and

current dealer information by placing secure records in a secured place.

Regulatory & Tax Consultants, LLC - Duluth, GA

President Assistant 12/2009

- 01/2011

Main support to President/Tax Consultants and Compliance Managers.

Coordinate with various staff for operational support activities of the

unit; serve as a liaison between departments and operating units in the

resolution of day-to-day administrative and operational problems,

knowledgeable of Secretary of State filing and forms as well as schedule

travel and meeting arrangements.

Provide administrative/secretarial support for various

departments/divisions and resolving a range of administrative problems and

inquiries.

< Prepared invoices, checks, reports, memos, letters, financial statements

and other documents, using various software packages. Develop and

maintain databases and spreadsheets using Excel for use in tracking

complex activities. Establish, maintain, and update client files,

databases, records, and other documents; develop and recreate tax

documents, and researched and completed various projects meeting

deadlines in a prompt manner.

< Maintain and update personnel lists, files and company based databases as

well as developed understanding of routine aspects of the business and

reply to inquiries requiring principal's direct attention. Assist in

special projects as assigned.

< Prepared quarterly and yearly regulatory tax reports while being

responsible for their prompt delivery using Federal Express, United

Parcel Service, and United States Postal Services.

< Liaison for any tax documents recreation and Secretary of State Filings.

Payless Decor - Norcross, Georgia

Customer Relations Specialist

05/2007 - 10/2009

Perform support duties to ensure sale focus such as preparing sample sales,

product knowledge, and sales order execution, compiling client lists,

coordination of presentation and marketing materials, and assisting with

records management database systems.

< Effectively corresponded with vendors, customers, management and staff

and provided clear, concise, and accurate information. Required to

maintain current/potential customers' records, as well as keep records of

visits/sales. Proceed, as well as monitored orders, and prepared quotes.

< Performed order management duties on an accurate and timely basis from

answering inbound calls as well as order entry to on-time delivery which

includes order confirmations, and disseminate information to respective

department of action. Examination of stock to determine inventory levels

and anticipating needed product. Answered stock and price inquiries on

order related matters as well as process replacement part orders.

< Guaranteed 100% customer satisfaction by heavy product training,

answering customer emails and online chats as well as providing customers

with Interior Decorating tips.

< Coordinated with manufacturing/shipping team for all assembly, packing,

special marking, arrangement and booking of shipments. Prepared shipping

documents - bill of ladings, invoices, packing lists and other product