Project Management

OBJECTIVE

Maintain a career with a progressive organization that promotes teamwork,

trust and excellence

DEMONSTRATED ACCOMPLISHMENTS

. Leadership & Management . Organization restructuring &

realignment

. IT resource management - internal/external . IT Sarbanes-Oxley

compliance

. ERP Business/enterprise system implementations . Mergers &

acquisitions

. Program & project management services . Business application

development & support

. Strategic planning and negotiations . Enterprise IT

strategy

SUMMARY

> Leader in a hands-on environment with significant experience overseeing

IT/Business initiatives

> Experience in the areas of strategic planning, problem solving, and

negotiating

> Cultivate collaboration amongst business partners to develop and

implement business systems

> Extensive experience managing technology and business information

systems and applications within various industries including: Health

Care, Financial Services, Insurance, Manufacturing and Banking

> Expertise in improving business or department operations through

efficiency, technology, and effective controls

> History of success utilizing leadership, analytical, decision making,

and organization and planning skills

> Extensive background in analysis, development and implementation of

various business system solutions

> Ensuring compliance of all standards (i.e. governance, technical, and

methodologies) and best practices

> Sound organizational and interpersonal communication skills that help

to effectively motivate people to achieve organization, departmental,

and personal goals

> Extensive Project Management background and experience

LEADERSHIP & MANAGEMENT PROFESSIONAL EXPERIENCE

XL Capital/ XL Design Professional Insurance - IT Business Application

Services

1997 - 2008

Director, Business Application Services, Monterey CA. 2001 - 2008

Responsible for providing world-wide technology support, solutions, and

leadership for the IT organization in support of business applications and

systems. Partner with Business Executive Stakeholders in establishing

priorities and strategies in effort to accomplish business objectives.

Accountable for building, managing and motivating a solid team focused on

developing, delivering and supporting key business applications and

projects. Manage business expectations, provide IT leadership, and work

with the business to establish and manage priorities.

Key Responsibilities and Accountabilities include:

V Collaborated with business customers to develop and implement an

overall business applications strategy while establishing the means

for continuous improvement

V As a member of the Leadership Team, participated in the creation of

the Information Technology Strategic & Annual Operating Plans in

support of the business requirements

V Directed the end to end delivery of projects and institutionalizing

the use of methodologies to achieve project objectives and

deliverables

V Provided senior leadership to the Information Technology Team

ensuring it had organizational & individual capabilities required to

achieve strategic & business plans

V Ensure effective issue, risk and change management procedures to

remove project obstacles and ensure high productivity

V Direct/manage external partnerships to provide technology expertise

and consulting

V Provided leadership to the organization, developing, motivating &

providing direction that facilitated the creation of a team

environment & enable staff to fulfill the teams' objectives and

their personal goals

V Managed application development methodologies and articulated

strategies, and processes to all audiences across the organization

V Directed the application development, maintenance and support teams

to deliver cost effective technology solutions and maintain

application lifecycle and the ability to instill effective processes

and controls

V Managed and motivated personnel ensuring that XL recruits and

retains the best talent for the IT organization

V Ensured compliance of all standards (i.e. governance, technical, and

methodologies) and best practices

V Responsible for project management, delivering application systems &

providing production support that enable the business to achieve its

day to day operating requirements as well as strategic objectives

V Managed & administered departmental & Information Technology budgets

V Maintained a cost-effective organization with a workforce that was

flexible, efficient & skilled in execution

V Consulted with Senior Executives to determine business requirements

and establish priorities

Manager, Applications Development, Business Systems, Monterey CA. 1997 -

2001

V Managed all aspects of the Information Technology project management

& application development project life cycle

V Responsible & accountable for project management of the design,

development, release & maintenance of the business Systems'

application portfolio

V Accountable for optimizing the total cost of ownership of the

application portfolio

V Project managed teams in the design, development, and implementation

of enterprise & Internet systems

V Worked closely with business leaders to ensure system strategies,

plans & infrastructure are in place

V Lead business leadership committee to determine business

requirements and establish priorities of new projects

V Managed all organizational Y2k business continuity and software and

hardware system readiness efforts

V Contracted with vendors, management specialist, or technical

personnel for services or problem resolution

V Provided delivery and support of end-user computing, through rapid

development with selected tools

V Analyzed applications development area workflow and reorganization

or realign as appropriate

Washington Trust Bank

Manager, Information Services, Business Applications and Operations, WA.

1996 - 1997

V Managed all aspects of the Information Services production processes

and project life cycle development

V Managed and direct staff in the design, implementation and

maintenance of large scale Internet & Intranet

V Consulted with Senior Executives to determine business requirements

and establish priorities of new projects

V Contracted with vendors, management specialists, or technical

personnel for services or problem resolution

V Maintained statistics to ascertain cost and plan operating changes

V Managed & administered departmental & Information Technology budgets

Helian Health Group

Manager, Information Systems, Business Applications and Operations,

Monterey CA. 1992 - 1996

V Managed application system design, development, and implementation of

enterprise business systems

V Provided corporate strategic technology recommendations and direction

V Prepared project and service proposals and solicit services from

internal or external resources

V Facilitated network design, implementation and maintenance of

multiple state large scale network

V Consulted with management to determine information requirements and

establish boundaries and priorities

V Contracted with vendors, management specialist, or technical personal

for services or problem resolution

TECHNICAL AND BUSINESS PROFESSIONAL EXPERIENCE

County of Monterey

ERP Business Analyst, County of Monterey, Salinas CA. 2008 - Present

V Developed/reviewed requirements, specifications, business processes

and recommendations related to proposed solutions

V Lead testing efforts and ensured issues were identified, tracked,

reported on and resolved in a timely manner

V Worked with business personnel to identify required changes and

communicated needed changes to development team

V Assisted project team in enforcement of project deadlines and

schedules

V Managed resources in accordance with project schedule and

consistently delivered high-quality support

V Possessed clear understanding in the areas of application

programming, database and system design as well as business needs

and functionality

Household International

Programmer/Senior Business Systems Analyst, Household Credit Services,

Salinas CA. 1984 - 1992

V Worked with various groups to gather, analyzed & design business

applications and prepared specifications

V Performed or coordinated system test and implementation

V Resolve problems, assist, and train users in application development

V Supervised staff in designing, planning, maintenance, and technical

consultation for business applications

V Design, developed, and implemented various business applications as

required

V Coordinated research and evaluation of requested computer software

or hardware applications

EDUCATION

B.S., Major: Management - California Coast University, Santa Ana, CA.

Concentration: Information Management

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