Manager Project

NICOLETTE A. HAMILTON

***** ****** ** • Spring, TX 77388 • Tel: 832-***-**** • *.*.********@*******.***

OBJECTIVE

Seeking challenging positions that provides me the opportunity to work in an environment that

will allow me to collaborate my experience and skills for the benefit of the company.

WORK HISTORY

COOPER INDUSTRIES February 2009 - August 2010

Houston, TX 77002 August 2006 – March 2008

Position: FSS Division Administrator

Responsibilities:

• Managed account payables for the corporate office and for five Cooper nationwide divisions.

• Processed and posted all corporate office and all divisions employee expense reports through

Concur.

• Processed and posted corporate office and Cooper divisions utility invoices through

SourceNet.

• Experienced in SAP transactions for all Accounts Payables functions.

• Reported weekly and month end Inter-Company advices, re-classed Inter-Company

documents.

• Processed and posted domestic/international wire payment proposals, disbursements and

remittance advices.

• Processed ABEX/NON ABEX STARS legal documents for the corporate office and Cooper

divisions.

• Managed and reported daily duplicate invoice or payment transactions.

• Maintain and update requests for Vendor Master and reconciled vendor statement of

accounts.

• Managed all Oracle AP accounts, processed weekly payment proposals and resolve all other

Oracle related issues.

• Processed and posted Purchase Order, non- Purchase Order (PO) related invoices, archived all

AP documents.

• Distribute report for purchase order pricing/receiving errors in I2 to corresponding division.

• Post invoices for processing, directing and communicating both internally and externally with

clientele.

• Exported SAP reports to Word Excel, relating to vendor accounts, payment proposals,

payment remittance advices.

POINTE PEST CONTROL, LLC-AZ March 2008 - December 2008

Mesa, AZ 85210

Position: Branch Manager

Responsibilities:

• General operations manager with direct control over the branch.

• Responsible for Profit and Loss management, budget management and expense management

.

• Overall management for multi-level staff including: training, recruiting, hiring and termination.

• Planned, directed and implemented sales marketing objectives .

• Monitor ongoing sales/services, provide training or make adjustments as needed to achieve

branch goals.

• Regularly work with internal corporate business partners to promote business sales initiatives

and costs.

• Excellent verbal communication to call on new or existing clients to interview and assist client

problems.

• Maintained and applied comprehensive knowledge of Federal and State laws compliance and

regulations.

• Review on a daily basis sales and service reports and payment vs. non-payment transaction

reports.

• Ensure daily branch operations to conduct business by delegating various duties to staff.

• Advises sales marketing decisions for area, sale price listings, promotions and service

requirements.

• Responsible for maintaining high quality in cleanliness, orderliness and hazard free conditions

both I interior and exterior and aware of all emergency regulations and OSHA regulations.

• State of Arizona Branch 3 License Applicator.

LAW OFFICES OF QUINN M. KOFFORD October 2005 – June 2006

Legal office for Mountain Land Collections

American Fork, UT 84003

Position: Legal Assistant

Responsibilities:

• Prepare Summons and Complaints, Garnishments, and other legal compliance documents for

various jurisdictions.

• Perform administrative and paralegal functions necessary to support in- house attorneys.

• Develop and maintain legal records for multiple entities and ensure compliance with required

reporting and filing

• Assist with on-going transactions, held assets and new business opportunities.

• Court appearance required for reconciling litigation cases that I processed and filed.

• Promoted to this position from Mountain Land Collections.

MOUNTAIN LAND COLLECTIONS October 2003 - October 2005

American Fork, UT 84003

Position: Senior Account Manager

Responsibilities:

• Experienced knowledge of FDCPA, HIPAA, HMO/PPO, WCC, Medicare/Medicaid and

bankruptcy laws.

• Review, analyze and collect past due accounts, average annual gross collected $975,000.00.

• Establish successful methods of maximizing financial recovery while following Company

Policy and Procedure.

• Produce a high volume of daily outgoing calls and incoming calls to effectively cover the

assigned workload.

• Negotiate with customers, attorneys and other parties of interest to bring past due contracts

into compliance.

• Investigate and resolve billing items, insurance claims or those requiring casualty and liability

insurance follow up.

EDUCATION

LONE STAR COLLEGE Houston, TX Aug 2010 – Current

Course to achieve AA Degree –current GPA 3.57

ALVIN COMMUNITY COLLEGE Alvin, TX Aug 2007 – January 2008

Business Finance

FRIENDSWOOD HIGH SCHOOL Friendswood, TX Aug 1996 - May 2000

Graduated Senior 2000, GPA 3.7

SKILLS

• Proficient in accounting programs SAP, Oracle, I2 and E-Procurement.

• Experienced knowledge of MS Outlook, MS Word, MS Excel and MS PowerPoint and Adobe.

• Experienced knowledge of DebtNet and skip tracing techniques.

• Experienced knowledge of FDCPA, HIPAA, HMO, PPO, Medicare, Medicaid and WCC

• Extremely detail oriented and able to work with minimal supervision.

• Maintain confidentiality and professionalism while managing and completing multiple

projects and responsibilities.

REFERENCES

Pat Johnson: Cooper Industries - FSS - Tel: 713-***-**** or 832-***-****

Rebecca S. Bertolino: Frontier - CCI - Tel: 832-***-****

Brittany Wimer : Delta Valve – Project Manager Assistant - Tel: 801-***-****

Alan Johns: Pointe Pest Control – Regional Branch Manager - Tel: 916-***-****

Contact this candidate