Sunitha Srinivasan
***** ***** ****** ** #**** 949-***-****(H)
Foothill Ranch, CA - 92610. E-Mail - ************@*******.***
5+ years of diverse experience in Information Technology with emphasis on Software
Quality Assurance, Software Testing.
Specific Expertise:
Extensive working experience in System Testing,Sytem Integration Testing,
Process Testing, Regression Testing, End to End Functionality Testing, UAT, Database
Testing, Black Box Testing of Client/Server and Web-based applications.
Well versed in Software testing methodologies, Test Strategy Creation, Test Case
Scripting, Design and Execution of Strategic Test plan and Test scenarios.
Expertise in Manual and Automated testing using Mercury Interactive tools like Quick
Test Professional and Quality Centre.
Experience in bug tracking tools like HP Quality Center, TeamTrack and Bugzilla.
Expertise in Developing Automation Frameworks for Web Applications using QTP.
Extensive working knowledge in UNIX and Windows platforms.
Extensive experience as a Test Analyst in creation and maintenance of Test Plans,
Test Scripts and Test Cases.
Performed Database Verification and Validation testing using SQL queries.
Experience testing applications in following environments: C#, VB.NET, ASP.NET, VB
6.0, ASP 3.0, VB Script, Java Script, XML, Java, J2EE, SQL, PL/SQL, C/C++, EBS Suite
and HTML/DHTML.
Excellent knowledge in QA methodologies and best practices.
Implemented the software development lifecycle (SDLC) for the QA testing following the
Standards involved in the process of the application.
Knowledge on Quality Standards like ISO, CMM Levels.
Technical Skills:
Testing Tools : QuickTestProfessional 8.2/9.0/9.2, LoadRunner 8.1.
Test Reporting Tools : QualityCenter9.2, Bugzilla, Team Track, RationalClearQuest.
Application/Web Server: Apache, Web sphere, Java, IIS
Web Technologies : .NET, J2EE, JSP, VBScript, HTML, DHTML, XML, ASP.
Languages : Visual Basic6.0, C, C++, Java.
Databases : MS SQL Server 2005, Oracle8i, MS Access, SQL, PL/SQL.
Operating Systems : MS DOS, Windows95/NT/2000XP, UNIX, LINUX, AIX.
Microsoft Office : MSWord, MSExcel, PowerPoint, MSOutlook, MSVisio.
Professional Experience:
Sage HealthCare, Tampa, FL Oct 10 – April 11
Quality Analyst
Sage Healthcare offers a comprehensive range of home respiratory therapy, diabetic supplies,
medications and equipment, home infusion therapy and home medical equipment services.
Environment: Quality Center 9.1/9.2, Quick Test Professional (QTP) 8.2/9.0/9.2, Java, TOAD,
Java, XML, UNIX, HTML, Oracle, PL/SQL, Windows XP.
Responsibilities:
Involved in gathering for Business, System and Functional requirements for the
application.
Involved In developing Test Strategy, Test Plan, Test Scenarios, Test Cases and
detailed test cases in Mercury Quality center.
Developed user defined functions to support automated scripts.
Interacted with Business users and Technical team in providing clear solutions to
requirements.
Involved in testing HIPAA EDI Transactions.
Transactions focused on 837/997,835,270/271,276/277.
Worked Extensively on Inbound Interfaces 837/997, 835 and make sure the provider
claims get processed in the new system.
Involved with business user and stake holders and performed UAT.
Preparation of Organic data for different Claim file formats.
Created Host Claims in Medical Claim Processing (camps) and Hospital Claim
Processing (ITS) Performed Functional, User Interface, End-to-End, Cross Browser,
Application, System, Integration, Regression, UAT and Back End Testing .
As a Defect Coordinator participated in defect reviews with the developers, managers
and business people and presented the Defect reports in the defect review Meetings
Performed Database testing (Data Warehouse / ETL) on ETL applications validating
the data in Sources/Targets.
Participated in Production rollouts and provided end-to-end support and post-
implementation support to the customer community resolving production related issues.
Performed Data Driven Tests to validate the same scenario with different test data using
Quick Test Professional.
National Insurance, Columbus, OH June 10 – Sep 10
QA Analyst
National Insurance is a leading insurance company with large client base and huge volumes of
data for so many years. This project is intended to bring up their reporting application using
Business Objects.
Environment: QC9.2, QTP, J2EE, Java Script, JSP, SQL 7.0/2000.
Responsibilities:
Involved in Manual Testing of the application.
Involved in Development and Execution of Test Plans, Test Scenarios, Test Cases &
Test Scripts by reviewing the business requirements document, and technical
specifications document.
Documented Test cases corresponding to business rules and other operating conditions.
Performed Functional and Black Box Testing.
Developed Test Cases and Test Scripts in Quality Center.
Created documents detailing the process for each of the test scripts and the scenarios each
script performs and executed numerous test cases for complete test coverage of many functional
areas. As a result of performance testing suggested several changes to the database structure.
Used basic and advanced SQL/PLSQL Queries for Data verification.
Maintained detailed Test logs and Report test results in HP QC.
Involved in the review and allocation of requirements to hardware, software, and
manual operations.
Participated in the Test Environment setup and in ensuring that the facilities, test tools
and scripts are in place to successful performing the required testing effort.
As a team lead, coordinated the documentation preparation activities and assured the
completion of tasks/documentation milestones within the stipulated time frame.
• Participated in Weekly Status meeting with Development and Management teams to
discuss open issues and prioritize bug tickets.
Citizen Banking Services, Phoenix, AZ Jan 10 – June 10
QA Tester
This application was developed for providing online services to customers in Banking, Lending
and Investing. This site also provides the Up-to-date business news including Checking & Saving,
Home Mortgage, Insurance information and numerous other services.
Environment: HP Quality Center, VB, C#, ASP.Net, SQL Server 2005.
Responsibilities:
Performed Manual Testing of this Web application.
Work closely with the development teams throughout the development life cycle to
understand application requirements and architecture.
Testing compatibility of software under various Internet Browsers.
Performed System Integration testing, Regression testing and System Testing.
Identified software defects and interacted with developers to resolve them and provided
full support to the Test team using the HP Quality Center.
Participated in various meetings, discussed Enhancement and Modification Request
issues.
Involved in testing the database (backend Testing) using SQL statements
Prepared a knowledge base about the project which really helped in preparing strong
knowledge base on the project
Participated in the team meetings to discuss the issues arising out of testing.
SHPS, Louisville, KY Nov 08 – Dec 09
QA Analyst
(MARKETING AND SALES DIVISION)
SHPS is a national outsourcing firm that offers a comprehensive technology based human
resource, health management and ancillary business support services to its clients worldwide.
Its client’s range includes business corporate, private sector enterprises, government agencies,
and health care providers (private and managed). Banking on its more than 30 years of
experience, SHPS provides an assorted range of service to its millions of program participants.
A robust suite of technologies coupled with its experience provide SHPS a cutting-edge in the
field of human resource outsourcing. Major business services provided by SHPS are enterprise
solution, HR solutions, health care service, and business support service.
Environment: QTP, Mercury Quality Center, VB, C#, ASP.Net, SQL Server 2005.
Responsibilities:
Preparing, executing and reviewing test cases.
Experience in preparing Release metric documents.
Preparing Test Reports and keep track of defects using the bug tracking system ( Mercury
Quality Center).
Designed QTP Automation framework for HR-Access portal application.
Coded SQL basic and advanced queries for accessing the database for testing purpose.
Participated in Walkthroughs and Reviews, weekly status meetings with the team,
developers to discuss open issues.
Participated in training sessions for juniors.
Planned, coordinated, and monitored project levels of performance and activities to
ensure project completion before or On-Schedule.
Involved in the review of requirements with functional manager and technical
specialists.
Involved in the review and allocation of requirements to hardware, software .
Developed test cases and scripts for Functionality, Security, and GUI Testing using
QuickTestPro.
Involved in the weekly status meeting with Development and Management teams to
discuss bugs and other issues.
Developed and executed numerous test cases for complete testing coverage of many
functional areas.
Participated in the Test Environment setup and in ensuring that the facilities, test tools
and scripts are in place to successful performing the required testing effort.
UBS Bank, Chicago, IL
QA Analyst Jan 07 – Aug 08
UBS Bank is an investment management firm that delivers investment, banking and
brokerage services to individuals, corporation and institution. Online services application
allowed the users to initiate banking, brokerage transactions and manage investments.
Environment: Quality Center, QTP, Java/J2EE, Servlets, JSP, HTML, Web Logic, Oracle 8i, SQL
Responsibilities:
Involved in Development and Execution of Test Plans, Test Scenarios, Test Cases &
Test Scripts by reviewing the business requirements document, and technical
specifications document.
Documented Test cases corresponding to business rules and other operating conditions.
Wrote Use case documents for the requirements used for the testing.
Prepared status summary reports with details of executed, passed and failed test cases.
Reported the bugs, Email notifications to the developers using the Quality Center.
Monitored status using HP Quality Center to close the bugs/cases as and when fixed.
Performed Integration Testing, Functionality testing, System Testing, Regression
Testing. Developed Test scripts and enhanced scripts using QTP.
Editing of automated scripts by inserting logical commands to handle complicated test
scenarios.
Developed SQL Scripts and tested Oracle Stored Procedures.
Involved in the functional testing of web pages using QTP. Prepared Automation
Scenarios and Test cases.
Participated in User Acceptance Test (UAT), documented procedures and guiding the
users in verifying various transactions on the System. Responsible in providing regular
test reports to the management.
Made extensive use of MS Office tools to create and maintain documents such as test
plans, test execution and test results documents.
Tested the backend database using SQL queries.
Datatech Digital, India
Trainee Programmer Apr 03 – Dec 05
A fully automated inventory system is created for all the transaction of the company, including the
Payroll system. It stores all the information about customers, suppliers and employees. It produces
Purchase Order, Purchase Returns, Purchase Reports and Goods Production Voucher which will
maintain the percentage of different goods produced where user can change or the previous value will
be loaded. Production report shows Stock of the Industry. Cash and Credit sales details are generated
with Sales Report.
Environment: Windows 98, Oracle 7.1, Developer 2000 - Forms 4.5, Reports 2.5
Responsibilities:
Gathered customer requirements and updates by working with the business team.
Involved in designing and developing technical solutions for pre-defined requirements covering
the functionalities of the application.
Involved in understanding Relational Database principles and design techniques.
Involved in Database customization based on customer’s requirements.
Writing SQL Queries to verify and validate the Database.
Performed UNIT Testing independently or as a part of the team to verify solutions and analyze
impact of system changes.
Involved in the preparation of documents related to application development.
Education:
1998-2001
Masters in Computer Applications, University of Madras, India
1995-1998
Bachelors in Business Administration, University of Madras, India